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Phil Smith Kia

Lighthouse Point, FL

4.7
867 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 867 reviews

December 22, 2015

Helpful and Knowledgeable, yet Patient We were welcomed and treated well at this dealership. The sales assistant, George Sherman, was helpful and knowledgeable, yet patient while we made o More

by NewKiaSoul123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 03, 2016 -

Phil Smith Kia responded

NewKiaSoul123456, great display name! George is one of our top associates who loves to help our customers make an informed and educated decision! We are so happy that YOU were happy with our team! Congreats and Hope you have a happy new years!

December 21, 2015

Kia Soul I thought that the experience with Brian Q and "Mikey" at Phil Smith was good. I was referred to the dealer by Consumer Reports after specifying the m More

by my soul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Quach, Michael Arbitman
Jan 03, 2016 -

Phil Smith Kia responded

Thank you so much for sharing your experience with us! We're glad that we could have made the purchase a pleasurable one for you and your family and more importantly, welcome to our Phil Smith Kia Family! Hope you have a happy new years!

December 19, 2015

Took TOO long to purchase vehicle. Staff were pleasent . It took 3 1/2 hours to purchase the vehicle. The sales people were very nice, but waiting that long was way too much. I feel we could have been out th More

by pit bull 99
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Quach, Ernest Biel
Dec 20, 2015 -

Phil Smith Kia responded

Pitbull99, thank you so much for sharing your experience with others. We are sorry to hear that your purchase was not up to par. If you would like, please forward any comments, recommendations, or etc. to either Brian Quach or your Salesperson. - Phil Smith Kia Management Team

December 18, 2015

Brian was very rude on the phone. Brian was very rude on the phone when speaking with him. He was very pushy and dishonest about information. He needs to start treating his customers w More

by buggylove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Quach
December 05, 2015

easy car leasing/buying experience our family has leased 2 vehicles & bought another from phil smith kia & each time our experience has been great.On each occasion we dealt with Brian Q More

by sorrento 2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Quach
Dec 18, 2015 -

Phil Smith Kia responded

Thank you so much for your review and sharing your experience with the public! Brian wants to wish you a Happy Holidays!

November 28, 2015

my service review was good except one thing I had my kia serviced 11/28/2015 (an oil change) the original multi point inspection page Thomas lauda showed me had only a raidtor problem so when I More

by dissapointed jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Lauda
Dec 18, 2015 -

Phil Smith Kia responded

Jules, happy holidays to you. We are sorry to hear about your experience with our Service Department. If you would like to reach our management team, please reply to this message and you will be provided the information for our Service Director and General Manager to assist you in addressing your situation.

November 27, 2015

My best experience buying a new car for lease I brought my car in to replace some parking light and the service person Ronnie was exceptional and I told her I would like to talk to someone about t More

by Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie in service, Mike in leasing, Mike in sales, Rockie Dobson
Dec 18, 2015 -

Phil Smith Kia responded

Warren, Thank you very much for sharing your experience with us and we are so glad to hear you are happy with your experience!

November 26, 2015

Great experience Service was great. They were all friendly and helped me get exactly what I wanted at the price I had asked for. Would recommend to anyone. More

by Bfranco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Dec 18, 2015 -

Phil Smith Kia responded

Hey Bfranco! Thank you very much for sharing your experience with us and we are so glad to hear you are happy with your experience!

November 18, 2015

Got the car I asked for My salesperson Rocky was knowledgeable, friendly and a good listener. He made what I thought would be a real hassle since I hate car shopping a very More

by Janet123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Dec 18, 2015 -

Phil Smith Kia responded

Hello Janet123, thank you so much for your review! We're glad that you enjoyed your experience with us!

November 13, 2015

Great experience as always Rockie over at Phil Smith Kia in Lighthouse Point is fantastic! My family has gotten a few cars from him and I have referred a few people to him as we More

by Brookmtodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Nov 16, 2015 -

Phil Smith Kia responded

Brookmtodd, thank you for taking the time to share your experience with DealerRater's audience! We are happy that you and your family has decided to continue to bring your friends and family to our showroom where ever family member gets treated as a friend and every friend gets treated as a family member!

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