Phil Smith Kia
Lighthouse Point, FL
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Bringing future business to THIS dealer My family's previous car dealer, to whom we had provided loyal business and referrals for years (10+ purchases & leases), suddenly operated unprofessi My family's previous car dealer, to whom we had provided loyal business and referrals for years (10+ purchases & leases), suddenly operated unprofessionally under new management. I was recently referred to Phil Smith Kia and have only positive things to say about my sales rep, Brian, and the team with whom I interacted during my visits. Even when we encountered our single point of contention upon finalizing lease terms, the extensive discussion only reaffirmed Brian's integrity - as well as the integrity of the dealership when the GM agreed to a deal that would keep the issue from affecting my payments. Brian, as a young sales rep, is clearly experienced, knowledgeable, hard-working, and an effective communicator; beyond that, I found him to be open, forthright, cordial, respectful, helpful, and ultimately even an educator. He displayed great patience in listening to me and responding to my questions - even staying rather late to see the deal to completion after I arrived very close to the time he was scheduled to leave. I plan to have my family, my friends, and myself continue to bring our car business to Phil Smith Kia in the future. [Thanks, Brian and Wes! We love the ride!] More
The Best Kia Dealer in South Florida!! We just went to lease a car and it was so easy; they listen to your needs in a couple hours we had the car that we wanted at the budget we requested. We just went to lease a car and it was so easy; they listen to your needs in a couple hours we had the car that we wanted at the budget we requested. Professional people, respectful and they care about the customer. The Best Kia Dealer in South Florida!!! More
Very Happy! I was very impressed with the expertise and kindness at this dealership! Joshua was my salesman and I have never met a more polite and courteous man! I was very impressed with the expertise and kindness at this dealership! Joshua was my salesman and I have never met a more polite and courteous man! He was very helpful and seemed to take a genuine interest in me, not like a 'Typical' salesperson! I then worked with Bob and Darnell in finance and they were extremely helpful and Bob is just a hoot!! So nice and REAL! It was a very pleasant experience - And I only went in for an oil change and a tire rotation and ended up coming home with a new car!! More
Wes Lasher and his team I am with Phil Smith Kia since 2013 and I always got very good and professional attendance & service by who ever I had to deal with. The actual deal I am with Phil Smith Kia since 2013 and I always got very good and professional attendance & service by who ever I had to deal with. The actual deal basically was with Wes Lasher, Ernest Biel & Darnel Daly and my rating is, that THEY ARE THE BEST! But everybody else who was involved also did great performances, also Ronnie welcoming me in the morning. Thank you to all at Phil Smith Kia, and lets cooperate the next 100 years as we did the last 3 years! Kind Regards Michael Flik (the Bavarian Floridian) Fort Lauderdale, October 14th, 2015 and if you ever need a piano/key board entertainer for any special event, just call me. More
Would send everyone to see Ernest Biel. The best sales experience I have ever had. I have bought several cars and Ernest Biel was wonderful, quick, understanding and extremely helpful! will The best sales experience I have ever had. I have bought several cars and Ernest Biel was wonderful, quick, understanding and extremely helpful! will be sending my friends to see him! More
The Best Dealership Experience Ever Phil Smith Kia is the best. It is unlike any other car dealership experience. I've bought/sold/ leased and serviced many cars in my life and until P Phil Smith Kia is the best. It is unlike any other car dealership experience. I've bought/sold/ leased and serviced many cars in my life and until Phil Smith Kia, I always dreaded the experience. Other car dealerships are very stressful, from the time I walk in to the time I leave. The pressure from salesman is incredible. Not here. I've been dealing with this particular dealer for many years and never found it stressful. From the moment I arrive till I drive off I feel valued and respected. There is never any pressure from anyone. I have always been a satisfied customer and have referred many other people to buy or lease here too.. My husband and I have come in together and I have come alone or with friends. The service is consistently friendly and stress free. The service department is likewise very professional and courteous. Whenever I know of anyone who is thinking of buying or leasing a vehicle, new or used, I send them to Wes Lasher, the manager at Phil Smith Kia. More
Great Light House Pointe Dealership was great, hassle free and everyone was friendly. Last month, I had gone to Kia of Coral Springs, on Atlantic and Unive Light House Pointe Dealership was great, hassle free and everyone was friendly. Last month, I had gone to Kia of Coral Springs, on Atlantic and University and the people there were just interested in making a sale and were too pushy. I was trading in my kia lease and purchasing a new kia. I wound up leaving because of how chaotic it was. Then realized there was a Kia dealership even closer to my house. The Light House pointe location, everyone was friendly. I would never recommend the Coral Springs Kia to anyone, as they were unprofessional. I appreciate the genuine service that I received when purchasing my new Kia EX. The Sales Man, listened to my needs and concerns. The Finance Man was knowledgeable as well. We also met with the Manager, who was also knowledgeable. More
No pressure car buying Great Experience with my salesman Ernest Bell he was very knowledgeable with kia products and not pushy selling! I purchased a used 2014 forte koup wh Great Experience with my salesman Ernest Bell he was very knowledgeable with kia products and not pushy selling! I purchased a used 2014 forte koup which I'm very Happy with the deal they made me. I just want to say that the dealership gets an a plus from me very friendly staff. More
An amazing experience with honest and helpful employees As soon as I walked onto the property, Ernest Biel, the man who sold me the car, was friendly and welcoming. He offered me something to drink and aske As soon as I walked onto the property, Ernest Biel, the man who sold me the car, was friendly and welcoming. He offered me something to drink and asked me what I was interested in. Him and Wes Lasher, the manager, listened to my needs and what I could afford. Based off what they heard, they were honest in presenting me my options. I never felt so comfortable in a car dealership before. There was no manipulating, no pressure whatsoever. I walked out with a car that I love, feeling good about every decision made. They spent time with me, a lot of time! Helping me find the right car AND the right insurance for my budget. I HIGHLY recommend this dealership, these people are friendly, honest and they really care about your personal needs. More
Very special dealership to buy a used or new car. My salesman was extremely nice and helpful. No pressure to buy and made buying a car very nice indeed. I would recommend this dealship to anyone looki My salesman was extremely nice and helpful. No pressure to buy and made buying a car very nice indeed. I would recommend this dealship to anyone looking for a new car. Will not pressure or stear you wrong in any way. Just tell Pete Richard Wiles sent you to see him. You won't be disappointed in any way. More