Phil Smith Kia
Lighthouse Point, FL
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Helpful and Knowledgeable, yet Patient We were welcomed and treated well at this dealership. The sales assistant, George Sherman, was helpful and knowledgeable, yet patient while we made o We were welcomed and treated well at this dealership. The sales assistant, George Sherman, was helpful and knowledgeable, yet patient while we made our decision. We have never been happier with a new car or dealership! More
Kia Soul I thought that the experience with Brian Q and "Mikey" at Phil Smith was good. I was referred to the dealer by Consumer Reports after specifying the m I thought that the experience with Brian Q and "Mikey" at Phil Smith was good. I was referred to the dealer by Consumer Reports after specifying the make and model desired and they had "my" car reserved for my scheduled test-drive appointment. Perfect! They were knowledgeable, patient and thorough. Brian had all of his "ducks in a row" concerning purchase vs lease options, insurance and trade-in value for my previous vehicle. Mikey was informative concerning lease financing. The total process took four hours which is exhausting but no time was wasted. Just wish the process could have been shorter. All in all, it was a good experience. So far, love the car. More
Took TOO long to purchase vehicle. Staff were pleasent . It took 3 1/2 hours to purchase the vehicle. The sales people were very nice, but waiting that long was way too much. I feel we could have been out th It took 3 1/2 hours to purchase the vehicle. The sales people were very nice, but waiting that long was way too much. I feel we could have been out the door in 2 hours. Brian was nice and our salesperson tried hard to please us. There is a famous saying" The mind can only absorb as much as the rear end can endure" More
Brian was very rude on the phone. Brian was very rude on the phone when speaking with him. He was very pushy and dishonest about information. He needs to start treating his customers w Brian was very rude on the phone when speaking with him. He was very pushy and dishonest about information. He needs to start treating his customers with respect and also not be dishonest More
easy car leasing/buying experience our family has leased 2 vehicles & bought another from phil smith kia & each time our experience has been great.On each occasion we dealt with Brian Q our family has leased 2 vehicles & bought another from phil smith kia & each time our experience has been great.On each occasion we dealt with Brian Quach in internet sales & each time our experience was easy ,quick & the best car buying experience we have ever had.We highly recommend phil smith kia & Brian Quach. More
my service review was good except one thing I had my kia serviced 11/28/2015 (an oil change) the original multi point inspection page Thomas lauda showed me had only a raidtor problem so when I I had my kia serviced 11/28/2015 (an oil change) the original multi point inspection page Thomas lauda showed me had only a raidtor problem so when I asked about the brake light that was out and has been sence the last inspection. why it was checked off as inspected good. He went and filled out a new inspection sheet and this time it seems that I need 3,000 worth of repairs Now you tell me if you would trust this dealership More
My best experience buying a new car for lease I brought my car in to replace some parking light and the service person Ronnie was exceptional and I told her I would like to talk to someone about t I brought my car in to replace some parking light and the service person Ronnie was exceptional and I told her I would like to talk to someone about turning in my car in a few months. She introduced me to Rocky. He hit it out of the ballpark. Beyond exceptional off the scales. I hope to get him a lot of business is service was great we made a deal. Mike help with the pricing was great and the gentleman Mike taking care of all the leasing was great another wonderful employee of Phil Smith Kia. I plan on using these guys forever. They were all super. More
Great experience Service was great. They were all friendly and helped me get exactly what I wanted at the price I had asked for. Would recommend to anyone. Service was great. They were all friendly and helped me get exactly what I wanted at the price I had asked for. Would recommend to anyone. More
Got the car I asked for My salesperson Rocky was knowledgeable, friendly and a good listener. He made what I thought would be a real hassle since I hate car shopping a very My salesperson Rocky was knowledgeable, friendly and a good listener. He made what I thought would be a real hassle since I hate car shopping a very pleasant experience. More
Great experience as always Rockie over at Phil Smith Kia in Lighthouse Point is fantastic! My family has gotten a few cars from him and I have referred a few people to him as we Rockie over at Phil Smith Kia in Lighthouse Point is fantastic! My family has gotten a few cars from him and I have referred a few people to him as well. He is not pushy and really tries to give the best deal possible and will work with your budget. More