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Phil Smith Kia

Lighthouse Point, FL

4.7
842 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 842 reviews

November 28, 2015

my service review was good except one thing I had my kia serviced 11/28/2015 (an oil change) the original multi point inspection page Thomas lauda showed me had only a raidtor problem so when I More

by dissapointed jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Lauda
Dec 18, 2015 -

Phil Smith Kia responded

Jules, happy holidays to you. We are sorry to hear about your experience with our Service Department. If you would like to reach our management team, please reply to this message and you will be provided the information for our Service Director and General Manager to assist you in addressing your situation.

November 27, 2015

My best experience buying a new car for lease I brought my car in to replace some parking light and the service person Ronnie was exceptional and I told her I would like to talk to someone about t More

by Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie in service, Mike in leasing, Mike in sales, Rockie Dobson
Dec 18, 2015 -

Phil Smith Kia responded

Warren, Thank you very much for sharing your experience with us and we are so glad to hear you are happy with your experience!

November 26, 2015

Great experience Service was great. They were all friendly and helped me get exactly what I wanted at the price I had asked for. Would recommend to anyone. More

by Bfranco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Dec 18, 2015 -

Phil Smith Kia responded

Hey Bfranco! Thank you very much for sharing your experience with us and we are so glad to hear you are happy with your experience!

November 18, 2015

Got the car I asked for My salesperson Rocky was knowledgeable, friendly and a good listener. He made what I thought would be a real hassle since I hate car shopping a very More

by Janet123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Dec 18, 2015 -

Phil Smith Kia responded

Hello Janet123, thank you so much for your review! We're glad that you enjoyed your experience with us!

November 13, 2015

Great experience as always Rockie over at Phil Smith Kia in Lighthouse Point is fantastic! My family has gotten a few cars from him and I have referred a few people to him as we More

by Brookmtodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Nov 16, 2015 -

Phil Smith Kia responded

Brookmtodd, thank you for taking the time to share your experience with DealerRater's audience! We are happy that you and your family has decided to continue to bring your friends and family to our showroom where ever family member gets treated as a friend and every friend gets treated as a family member!

November 09, 2015

quick and easy i enjoyed buying my car with Steve at Phil smith kia. no games and just quick and easy with no hassles. everything they said was very accurate. More

by guadagnino
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2015 -

Phil Smith Kia responded

Guadagnino, Thank you for the positive review and welcome to the Phil Smith Kia family!

Nov 16, 2015 -

Phil Smith Kia responded

Guadagnino, Thank you for the positive review and welcome to the Phil Smith Kia family!

November 07, 2015

Don't Trust Attention: Veterans & Senior Citizens Phil Smith Kia of Lighthouse Point does not train their sales staff to be honest with their customers. These More

by James Iosue
Price
Recommend Dealer
No
Employees Worked With
Finance manager (liar), Ernest Biel
Nov 08, 2015 -

Phil Smith Kia responded

James, your original review reads "The salesman, Ernest Biel, greeted me upon arrival and I asked him to explain the benefit of leasing versus buying. He was exceptional and was able to answer all my questions. I walked out of the dealership with a new vehicle. I ended up leasing a beautiful Kia Optima for exactly the price I was willing to pay. I would recommend Phil Smith Kia and Ernest to all my family and friends.", can you please share with me what happened that caused you to alter your honest review?

November 02, 2015

Andy Kiernan was excellent! I love my new Kia! This weekend by boyfriend and I walked in for a Kia Optima. We found the one we liked and test drove it. Andy helped so much showin More

by Carguy2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The sales manager was nice too in the office beyond the hallway.
Nov 16, 2015 -

Phil Smith Kia responded

Carguy2015, thank you so much for taking the time and sharing your experience with us! Welcome to the Phil Smith Kia family!

October 31, 2015

Highly Recommend My experience at Phil Smith was nothing less than amazing. They alleviated all my fears of buying a car and turned it into such a positive experience! More

by Melissa1211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Lasher, Brian Quach
Nov 16, 2015 -

Phil Smith Kia responded

Thank you Melissa1211! We appreciate you taking the time to share your experience with us and more importantly we appreciate you being a part of the Phil Smith Kia family!

October 26, 2015

Absolutely perfect! Andrew Kiernan was very helpful he made the cat buying process so easy and stress free I recommend him to all my friends and family anD the paperwork More

by Incorrectkia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 16, 2015 -

Phil Smith Kia responded

Incorrectkia, thank you and welcome to the Phil Smith Kia family!

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