Phil Smith Kia

truth in buying a car Our experience was with ernest biel. he is thoughtful, honest, intelligent, a man of his word. we drove five different vehicles, by our request. each Our experience was with ernest biel. he is thoughtful, honest, intelligent, a man of his word. we drove five different vehicles, by our request. each one we considered, until we found the one that we agreed would be our best choice. throughout this process ernest was advising us on the utilization of each car..when we came to our final conclusion ernest was helpful in finance, warranty etc. he is a man of his word. when we shook hands at the end of the day we were all satisfied. More

My Kia buying experience Everyone we talked to was very nice and polite and treated us with respect. Ernest, the salesman that we dealt with, was very helpful and answered all Everyone we talked to was very nice and polite and treated us with respect. Ernest, the salesman that we dealt with, was very helpful and answered all of our questions. Overall a very good car buying experience. We recommend Phil Smith Kia. More

A pleasant way to purchase a car. I did not know that purchasing a pre-owned car could actually be as pleasant. From Ernest Biel's first handshake to welcome us to Phil Smith Kia to l I did not know that purchasing a pre-owned car could actually be as pleasant. From Ernest Biel's first handshake to welcome us to Phil Smith Kia to leaving the lot 2 hours later with my Kia Optima it was a breeze. Ernest is a knowledgeable gentleman with a happy disposition who does not pressure you. He showed me the car the met most of my criteria. We took it for a test drive and that was it. With Michael Arbitman's help in the finance department I was able to seal the deal in a record time. Thank you. More

This was a pleasure!! My wife and I went to Phil Smith Kia as a second choice - my "regular" Kia dealer was not able to come up with a Soul at a (lease) price I was willing My wife and I went to Phil Smith Kia as a second choice - my "regular" Kia dealer was not able to come up with a Soul at a (lease) price I was willing to pay - We were assigned James Tenney as our sales rep - a very personable young man - and after a few questions from him he took us to a new 2015 Soul on the lot that had evidently been sold but the deal fell through - we took the car out for a drive and although this was NOT the model I intended to look at, with all the extras it had and the comfortable ride we went back to the showroom and I said, OK, what's the deal? To make a long story short, Dimitry, the GSM, after talking with us for a while, came in at a lease price too good to refuse...we took the car.....it's been 10 days since and I love it!! The entire staff at Phil Smith was a delight to work with especially James, Dimitry, and Mike, the finance guy. Who said getting a new car has to be a chore??? More

It wasan extreme pleasure dealing with Brian Quach. Brian was acomplete gentleman on the telephonewhere I conducted most of my contact with him. He always had the patience to explain things to me afterm Brian was acomplete gentleman on the telephonewhere I conducted most of my contact with him. He always had the patience to explain things to me aftermaking numerous calls. I met him in person today when I picked up my new Kia.He has a wonderful personality and I never felt pressured.He is a definite asset toPhil Smith Kia! More

Happy with my choice I was a Cadillac driver for 10yrs looking for something Different researched SUV Decided on the Kia Sorrento have been very happy with my choice I was a Cadillac driver for 10yrs looking for something Different researched SUV Decided on the Kia Sorrento have been very happy with my choice More

Great staff and service. Always a pleasure. Staff is friendly, efficient and professional. Have had no complaints in the 3+ years I have owned my Optima. They made my trade Always a pleasure. Staff is friendly, efficient and professional. Have had no complaints in the 3+ years I have owned my Optima. They made my trade in very simple. Check out the 2016 Kia Optima. More

No pressure & pleasurable I inquired about the Kia Sorento online through the dealer website and Michael Shearer was quick to respond by email and two follow up calls. I was me I inquired about the Kia Sorento online through the dealer website and Michael Shearer was quick to respond by email and two follow up calls. I was met at the dealership the next day by Michael with the car waiting up front for me to drive as soon as I got there. Michael was very knowledgeable about the car features and the history behind the model. He was very excited to explain all of the cool features especially the electronics and was patient and easy to converse with. At no point did I feel pressured in buying and the followup discussion after the test drive about final pricing was cordial and respectful with him willing to listen and entertain my counter offers. Overall, I was very happy with the experience. More

Friendly happy experience Andy is a gentleman, courteous and friendly, By way of looking out for my benefit, he made suggestions for me that were related to financing vs leasi Andy is a gentleman, courteous and friendly, By way of looking out for my benefit, he made suggestions for me that were related to financing vs leasing. The atmosphere of our interaction was relaxed and non-rushed. He was very enthusiastic and motivated to please me. He paired my mobile phone quickly and saved me the effort. I felt he could have spent some more time with tutorials of all the new "bells and whistles" on the dash. Luckily, he asked me to call him in a week to meet with him and review my questions re the new additions that I have to learn. I am still waiting for Michael Arbitman to return my call. The day after the purchase of my new car I left him a message re several questions I need answered and have not, to date, received a return call. More

New Kia Forte Purchase! Feeling excited after my new purchase. My sister a repeat customer has always had the assistance of Rockie Dobson. Rockie is professional, knowledge Feeling excited after my new purchase. My sister a repeat customer has always had the assistance of Rockie Dobson. Rockie is professional, knowledgeable to the product he represents. Everyone at Phil Smith Kia was courteous and ensured it was a positive experience. More