Phil Smith Kia

rating of sales persons' customer service skills were excell salesman "s manners was excellent'. willing to help in any area possible. rated very high displayed excellent customer service skills; I will give salesman "s manners was excellent'. willing to help in any area possible. rated very high displayed excellent customer service skills; I will give very high recommendatios More

Purchasing a new KIA Sorrento Ernest Biel was our new car Sales Personnel. He was Thoughtful, honest, intelligent and a man of his word. He show us different model of the Sorrent Ernest Biel was our new car Sales Personnel. He was Thoughtful, honest, intelligent and a man of his word. He show us different model of the Sorrento, until we found the car we wanted. He then helped us throughout our trade in, financing and driving away with the new car of our choice. He is a man of his word, which is hard to come by these days. I would recommend Ernest to every customer looking to purchasing a new KIA. He is a great asset to Phil Smith KIA More

The best price promised...and delivered My car buying process started by utilizing the TrueCar web site. It provided three local dealers that had the exact 2016 Forte that I was looking for. My car buying process started by utilizing the TrueCar web site. It provided three local dealers that had the exact 2016 Forte that I was looking for. Phil Smith KIA's price was almost $500 less than the other two. Ernest Biel worked to make the offer a reality. The man knows his stuff. The experience, nobody's favorite, was made enjoyable by his pleasant personality and professional manner. All in all I'd have to say that I would, no, will be returning to Phil Smith Kia for my next car. The experience was certainly worth an encore....Thank You Ernest. The Financing side of things was handled by John Riley, another man who deserves kudos for doing a heck of a job. Everything was explained. Every optional package was offered without any pressure .. John kept the process rolling and we signed. Another outstanding job. Phil Smith KIA is my new car dealer,,,,,,,,,,,,,,,, More

satisfied Rocky Dobson was caring, efficient, knowledgeable,informative, friendly, courteous and a pleasure to deal with. This is 3rd car purchased from him and Rocky Dobson was caring, efficient, knowledgeable,informative, friendly, courteous and a pleasure to deal with. This is 3rd car purchased from him and Phil Smith Kia because of his expertise. Recommend anyone to see him first. If he should leave,I would contact him when I purchase another Kia. More

On scale 1 to 10 is 10 I would recommend Ernest every customer he is very good asset to your dealership.Thank you Ernest and John Riley for great job and thank for buying e I would recommend Ernest every customer he is very good asset to your dealership.Thank you Ernest and John Riley for great job and thank for buying experience More

Excellent and Enjoyable All the staff members were very helpful and polite. We would highly recommend this dealership. All worked with us for many hours until all the paper All the staff members were very helpful and polite. We would highly recommend this dealership. All worked with us for many hours until all the paperwork was in order, they prepared the car so that we drove out with a beautiful clean Soul. There is nothing negative I could say about our experience. More

So Happy with my Kia! I want to thank Rockie Dobson, for such a great experience. He was so professional and kind. It had been 10 years since buying my last car. I highl I want to thank Rockie Dobson, for such a great experience. He was so professional and kind. It had been 10 years since buying my last car. I highly recommend this dealership, and Rockie for a great experience, I love my new car! Thank you so much! More

A very satisfied customer I just hope the way I was treated at Phil Smith Kia is the reflect of the people who run it...nothing but the best atmosphere, relaxed, full attenti I just hope the way I was treated at Phil Smith Kia is the reflect of the people who run it...nothing but the best atmosphere, relaxed, full attention. Congratulations to the staff for making a buying experience a pleasure. It is refreshing feeling that FINNALLY someone figured it out, things have changed, the process have changed, forget about delaying tactics, 4 to 5 hours in a dealership, hidden numbers, back and forth from the desk to the manager's, hassling, haggling... This IS the NEW way to do business, facts upfront, this is where you will be, and that is it. Excellent job, you've just won a customer, and an advocate. Thanks. More

Friendly Ernest was very helpful and courteous. We have bought and serviced cars at this dealership for years and well always recommend it. Thanks again for a Ernest was very helpful and courteous. We have bought and serviced cars at this dealership for years and well always recommend it. Thanks again for a great car buying experience. More

Best dealership experience Upon the completion of my lease on a Honda CRV. I found myself in need of a new car. I was going to lease again because it had worked out before and b Upon the completion of my lease on a Honda CRV. I found myself in need of a new car. I was going to lease again because it had worked out before and because I felt that purchasing a new car would be a hassle. Turns out Rockie made it an excellent experience and went above and beyond in patience. No matter how many time I asked him he always went to his manager to inquire about price reduction. Till we made it to a figure I was comfortable with. Always helpful and polite above all patient, cause I think I must've test driven about 6 different cars that day. I highly recommend this dealership because of Rockie. More