Phil Smith Kia
Lighthouse Point, FL
Filter Reviews by Keyword
By Type
Showing 849 reviews
Rocky was most helpful and accommodating. highly recommended A hassle free experience... from pricing, to excellent communication to a quick and painless financial signing off. Highly recommended. I would defi A hassle free experience... from pricing, to excellent communication to a quick and painless financial signing off. Highly recommended. I would definitely refer a friend of family member. More
Above and Beyond Expectations Dealing with car dealers is the worst, right? I dreaded buying my next car, but I was ready. My research was extensive, so that I wasn't going to get Dealing with car dealers is the worst, right? I dreaded buying my next car, but I was ready. My research was extensive, so that I wasn't going to get totally taken advantage of, at least. I had planned to price compare at 3 different dealers. Well, to my surprise, I found everything I needed at my first stop. My salesman, Stephan, really listened to my needs, found the best fit model, met my trade-in and sales price needs, and even threw in a few extras do that I felt totally happy leaving in my new Soul. I managed to have a few bumps along the way, and had to deal with parts and service. Stephan made sure everything went smoothly. I can not express how surprised I am to be beyond satisfied. More
Professional, peaceful, friendly no Hassel experience June 1st 2016 I went to Kia Phil Smith in Lighthouse Point I had an amazing experience from the minute I drove onto the lot all my needs were met I wa June 1st 2016 I went to Kia Phil Smith in Lighthouse Point I had an amazing experience from the minute I drove onto the lot all my needs were met I walked away feeling my needs were met financially and an amazing new car I'm grateful to all the staff who put this together for me at Phil Smith Kia in Lighthouse Point I bought a 2016 Kia Forte 5 I feel very blessed I would recommend anyone to go to the dealership Yours sincerely Linda Clark More
experience with Phil Smith Kia My experience with Phil Smith Kia was absolutely wonderful I had a wonderful salesperson Walter Brown who was extremely polite and professional not to My experience with Phil Smith Kia was absolutely wonderful I had a wonderful salesperson Walter Brown who was extremely polite and professional not to mention he was very patient and understanding dealing with my husband who just could not make up his mind I want to express my gratitude to him and he is certainly an asset to the Phil Smith community More
Excellent Experience This was one of the best experiences we had in buying a car. Ernest was a knowledgeable, professional, personable, and you can tell he loves his job. This was one of the best experiences we had in buying a car. Ernest was a knowledgeable, professional, personable, and you can tell he loves his job. Ernest gave us an excellent experience and we enjoyed his salesman personality. John was also terrific, he made the whole finance experience "painless" . Phil Smith Kia you have great staff, and everyone there was nice, friendly and what amazed us most is that the management came to introduce themselves and then thanked us for visiting and purchsing our car with Kia. More
Best Car Dealership in South Florida!! Exceeded my expectations in every car buying aspect! 5 stars is not enough for Rockie & his team! From greeting to good-bye, the customer service, kno Exceeded my expectations in every car buying aspect! 5 stars is not enough for Rockie & his team! From greeting to good-bye, the customer service, knowledge, & quality were Just amazing! This dealership is a no pressure, helpful & happy place! You can see that everyone who works there is HAPPY & the environment is welcoming & friendly! YES, I am talking about a car dealership😳Rockie made this experience the best I have ever had when leasing a vehicle!He was so patient, taking the time to convey his knowledge of the vehicle, showing how to use all the different features (& there are alot)Rockie was also very respectful Of my budget all the while making sure The vehicle had all the bells & whistles that I was looking for!Rockie went the extra mile & even called my insurance carrier to ensure the coverage was switched to the new vehicle!He also had the car washed & filled the fuel tank ! I am a loyal KIA driver but never had the pleasure of visiting Phil Smith's KIA., until now! I love my new Sorento & have Rockie & his team to thank for it!! I also want to mention The finance manager , John Riley who was very informative & made the transaction very smooth & quick!! Thank you John!! If you are looking for a great car buying experience..look to Phil Smith Kia in Lighthouse Point!! You will be glad you did!! 😊 More
Excellent service from Rockie Dobson! Rockie Dobson provided customer service above and beyond. He was extremely polite, helpful, and well-mannered. He gave detailed information about th Rockie Dobson provided customer service above and beyond. He was extremely polite, helpful, and well-mannered. He gave detailed information about the car and how to operate the many functions. He offered a great deal. He made himself available for follow-up questions. Michael in financing was also very polite and helpful. I previously went to Coral Springs Kia and received the worst customer service ever and was delighted to have the opposite experience at Phil Smith Kia. More
Everyone at the dealership is very pleasant and friendly. Ernest is an excellent sales person. He is knowledgeable, was able to answer all my questions. He has a great personality. He's funny, I told him al Ernest is an excellent sales person. He is knowledgeable, was able to answer all my questions. He has a great personality. He's funny, I told him all he needs is the red nose he can be a clown. Loved the experience. More
Totally awesome Chris Vogel understood our needs and met our needs in an extremely professional manner. John Riley was also a pleasure to work with. I was so impresse Chris Vogel understood our needs and met our needs in an extremely professional manner. John Riley was also a pleasure to work with. I was so impressed with the whole process I encouraged my mother to purchase a vehicle and she did - 4 days after I purchased mine! More
Pleasant purchase experience at Phil Smith Kia. Our experience at Phil Smith Kia , facilitated by Stephen Govan , was smooth and with minimum stress as we went through the process of purchasing the Our experience at Phil Smith Kia , facilitated by Stephen Govan , was smooth and with minimum stress as we went through the process of purchasing the Kia Optima that we had selected on the dealer's website. He coordinated the interfacing with each function in the dealership to get the job done and we left feeling satisfied that we had made the right purchase with the right dealership. More