Phil Smith Kia

My Experience at Phil smith Kia I give a five star rating because I was very lucky because the right person was there to help me decide. The crazy thing is I did not go there to buy I give a five star rating because I was very lucky because the right person was there to help me decide. The crazy thing is I did not go there to buy a new car, just look around and test drive something before my lease was up in five months. Worked with Salesman Rockie and, he was extremely helpful. My wife had suggested I should go to Hyndai to purchase or look around ina few months but, I felt very relaxed and felt good about the Dealership at Phil Smith not to mention a certain trust in the sales person. I truly appreciate Mr.Rockie Dobson and his patience and, the way he explains things to me and I did learn alot in the process. More

Professional and friendly at Phil Smith Kia I was very happy with my experience at Phil Smith Kia. First of all, Rocky was a very experienced and friendly employee. He answered all my questi I was very happy with my experience at Phil Smith Kia. First of all, Rocky was a very experienced and friendly employee. He answered all my questions and showed me everything I needed to know about my new Kia Optima. Therefore, I had a very pleasant time yesterday in purchasing my new Kia. More

I celebrated my 60th Birthday at Phil Smith Kia!!!!! Can you believe it? I took the day off from work on Monday because it was my 60th birthday (I still have to work at my age). Anyway, my husband a Can you believe it? I took the day off from work on Monday because it was my 60th birthday (I still have to work at my age). Anyway, my husband and I have been looking for a classic convertible for some time now & he found this one at Phil Smith Kia in Pompano Beach, Lighthouse Point. WELL, we live in Port Charlotte!!!! It's a trip across the alley, So that means to go over on the weekend or on a day off---AKA my birthday! So, I contacted Phil Smith Kia & they were the nicest, most congenial and caring group of salesmen I have ever spoken with. Micheal Shearer as the main contact and I also spoke with Carmine about the vehicle I was interested in. Micheal is the car salesman of the year! He put up with all my questions & concerns and spent the whole afternoon with my husband and I and our boxer Paige till the sale was complete. I am so happy!!! I've always wanted a convertible and Florida is the place we live to enjoy it! (Coming from Minnesota where I could only have the top down for a couple of months ) Thank you Mike and all for a wonderful buying experience and a beautiful vehicle! I'm so looking forward to driving my new car to work every day & especially to the beach with the top down! Thank you Mike and all at Phil Smith Kia!!!!!!!!! More

Great service! With Rocky you can't go wrong. Been there for my last 4 cars. Superb service and loyalty! Best one there! Purse don't hesitate to ask for him. He is s With Rocky you can't go wrong. Been there for my last 4 cars. Superb service and loyalty! Best one there! Purse don't hesitate to ask for him. He is so accommodating! More

far above any other auto dealer in broward county florida after searching the internet for info on 6 different brands, Ernest Biel was the only Kia rep to respond, so I saved him for last to test drive. he wa after searching the internet for info on 6 different brands, Ernest Biel was the only Kia rep to respond, so I saved him for last to test drive. he was with 3 other clients so he had Stephen Govan test drive with me when I came in on 9/25/16. Stephen was extraordinarily courteous and answered my questions like an old friend. he did not try to "handle" me. I had 31 days left before my Toyota Camry had to be returned so I left. I did some extensive research on Kia and came back the next day with my wife. both Ernest and Stephen were very busy so they had Walter Brown and Rick (who I think was a regional sales rep for Kia) take care of me. after a test drive and conversations with Walter and Rick, we leased a 2016 optima ex with a premium package. I have never purchased or leased a vehicle before without shopping at least 2-3 other dealers first. that can only be attributed yo the courteous professionalism that was extended me and my wife by the people at the dealership. and that includes everyone we came in contact with. More

My Exprience was awesomeeee!! It is a year after my first deal with Phil Smith Kia and Ernest Biel and Rick were truly awesome!! They worked a great deal out for me and I wouldn't It is a year after my first deal with Phil Smith Kia and Ernest Biel and Rick were truly awesome!! They worked a great deal out for me and I wouldn't recommend any other Kia dealership other than them and I do not recommend often! They have truly become a part of my life when it comes to creating that great buy car experience. They are nice and treated me oh so well!! They have truly earned my loyalty. I have two cars with this dealership and my mom will soon join the Phil Smith Kia family soon 😃!! More

Sales and Finance make a great team! I went in to this dealer very skeptical at first. I had already had bad experiences at previous dealers. Ernest made sure my family and I were well ta I went in to this dealer very skeptical at first. I had already had bad experiences at previous dealers. Ernest made sure my family and I were well taken care of and kept us entertained the entire time. This was my first purchase at a dealer. He made sure to be very elaborate, he went over everything and made certain that we knew what he was saying and would even rephrase if we did not. He would not move on until he was sure we were happy and understood. John in finance also made certain that we would leave there happy. He would also ask questions and wanted to know if we were genuinely satisfied and if not he made sure to meet our needs. Even after taking my beautiful suv home, Ernest is still on top of things and told me to give him a couple of days to get my spare key from the previous owner. He does not stop even after you sign the papers and drive off the lot. He continues to show professionalism and takes such care with his work. He definitely goes above and beyond. More

above and beyond salesman ernest was excellent in service and knowledge,and very compasionite. when initially asked to guess approximate cost of vehicle, he was able t salesman ernest was excellent in service and knowledge,and very compasionite. when initially asked to guess approximate cost of vehicle, he was able to quicky respond with a close estimate. More

Fast & Friendly Service Fastest experience at a car dealership ever! Brian went out of his way to help me get the exact car I was looking for within my price range. I would Fastest experience at a car dealership ever! Brian went out of his way to help me get the exact car I was looking for within my price range. I would definitely recommend this dealership to anyone looking for a new car. Go in and ask for Brian Watkins for fast & friendly service! More

Love Ernest Biel! I Loved both cars that we're sold to me by Ernest at Phil Smith Kia. Whatever he promised me he delivered and was always up front about what he could I Loved both cars that we're sold to me by Ernest at Phil Smith Kia. Whatever he promised me he delivered and was always up front about what he could and couldn't do. Its rare you find a salesman you can trust but Ernest is definitely one of them. I will continue to buy my cars from him and send customers his way when I can! John Riley was also a pleasure to work with during my financing portion. Very good customer service. Thank you both! More