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Phil Smith Kia

Lighthouse Point, FL

4.7
852 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 852 reviews

August 26, 2016

My Exprience was awesomeeee!! It is a year after my first deal with Phil Smith Kia and Ernest Biel and Rick were truly awesome!! They worked a great deal out for me and I wouldn't More

by Craineisha011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick and Tony, Ernest Biel
Sep 09, 2016 -

Phil Smith Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Marc Anderson-General Manager

August 26, 2016

Sales and Finance make a great team! I went in to this dealer very skeptical at first. I had already had bad experiences at previous dealers. Ernest made sure my family and I were well ta More

by sreyes328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Biel, John Riley
Sep 09, 2016 -

Phil Smith Kia responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ernest and John went above and beyond for you; it is just an example of why they are such great assets to our team. We will make sure they hear of your kind words. All of us at Phil Smith Kia await your return. Please let us know how we may be able to help next!

August 24, 2016

above and beyond salesman ernest was excellent in service and knowledge,and very compasionite. when initially asked to guess approximate cost of vehicle, he was able t More

by bill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biel
Sep 09, 2016 -

Phil Smith Kia responded

Bill, Ernest is pleased to learn that you enjoyed your car buying experience with us! We look forward to doing business with you again in the future. Sincerely, Marc Anderson-General Manager

August 23, 2016

Fast & Friendly Service Fastest experience at a car dealership ever! Brian went out of his way to help me get the exact car I was looking for within my price range. I would More

by Christina Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Watkins
Sep 09, 2016 -

Phil Smith Kia responded

Christina, Thank you for taking the time to write this 5-star review. We strive to provide exceptional service to all our guests and are glad to hear that Brian helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Marc Anderson - General Manager

August 21, 2016

Love Ernest Biel! I Loved both cars that we're sold to me by Ernest at Phil Smith Kia. Whatever he promised me he delivered and was always up front about what he could More

by Tanjanea Spicer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Biel, John Riley
Sep 09, 2016 -

Phil Smith Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Phil Smith Kia commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Marc Anderson-General Manager

August 19, 2016

New car putchase Sales person and finance person where great friendly and knowledgeable aboit product and all amenities of new vehicle we where interest in. Went on t More

by Marvin j Usatine
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Brown, Anthony Lanzaro, John Riley
Sep 09, 2016 -

Phil Smith Kia responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

August 17, 2016

FIVE TIME repeat customer!!! This our 5th car from Phil Smith Kia. Words can't express how the entire team goes out of their way for their customers. Their extra special attenti More

by daviems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Rockie Dobson, John Riley
Sep 09, 2016 -

Phil Smith Kia responded

Thank you so much for the great review of your experience at our dealership and especially with Rockie and John. All of the employees appreciate your loyalty to Phil Smith Kia. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Rockie, John, or myself. Sincerely, Marc Anderson-General Manager

August 17, 2016

Amazing experience! I've bought many cars in my lifetime and this was the easiest, fastest, most honest car experience that I have ever experienced in 45 years. Steven (t More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Govan, John Riley
Sep 09, 2016 -

Phil Smith Kia responded

Maria, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Stephen and John were able to meet your needs. At Phil Smith Kia, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Marc Anderson-General Manager

August 15, 2016

Great experience. Knowledgeable and friendly staff. Would recommend Phil Smith Kia. Very helpful and very knowledgeable about their products. Everyone was friendly and helpful. This is the second car I' More

by ER123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabio and Arturo
Sep 09, 2016 -

Phil Smith Kia responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Marc Anderson-General Manager

August 14, 2016

Great experience My husband and I went to trade in our Optima for a new one. We knew what we wanted and how much we want to spend. We had a great experience at Phil S More

by Antonietta75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, John Riley
Sep 09, 2016 -

Phil Smith Kia responded

Antonietta, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Marc Anderson-General Manager

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