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Phil Smith Kia
Lighthouse Point, FL
852 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 852 reviews
October 31, 2016
Very satisfied Michael Shearer was extremely informative and friendly.He demonstrated a good knowledge of the product I was interested in buying.He was very helpful Michael Shearer was extremely informative and friendly.He demonstrated a good knowledge of the product I was interested in buying.He was very helpful in getting the deal closed. More
by Andrew Virruso
Employees Worked With
Michael Shearer
October 30, 2016
So considerate and helpful I originally went to the dealership expecting the worse. As soon as I turned in to the Kia lot I was greeted with a friendly smile and a wave from one I originally went to the dealership expecting the worse. As soon as I turned in to the Kia lot I was greeted with a friendly smile and a wave from one of the nicest sales man. Right away I told him what I wanted and see and had a certain price range in mind. To my surprise he showed me ONLY cars in my price range and made the overall experience VERY enjoyable! I went to the dealership with my mom, who was not there for a car, but more for moral support. She too, had such a pleasurable time, that she ended up with a new car also!! Thanks again Brian Watkins (Highly recommended sales agent!) More
by kmnaj1989
Employees Worked With
Brian Watkins, Marc Anderson
October 29, 2016
A Gem Above The Rest.....Ernest Biel What a Wonderful…Excellent Experience at Phil Smith Kia of Lighthouse Point of Florida. This is going to start out rough but a shining star afterwar What a Wonderful…Excellent Experience at Phil Smith Kia of Lighthouse Point of Florida. This is going to start out rough but a shining star afterwards. Our sales person that closed the deal with us, doesn’t work for them anymore. The next day we closed with him on our new purchase of a Sorento Kia he had called in sick. He did give us a ride home because we couldn’t pick up the car that day. The finance department had to have us come in and sign papers over and over (3 different times) because of the bank screwed up on our paper work. However….someone that didn’t make a cent from our purchase named Ernest Biel took over and went above and beyond customer service without getting paid any commissions on our purchase. A month later he is still helping us with minor items that I was not aware of. Ernest Biel is now in the Sales and Leasing Department as a Consultant. I urge if you going to buy a car go see Ernest Biel at Phil Smith Kia of Lighthouse Point of Florida …. He has made me and my partner a lifetime customer of Phil Smith Kia of Lighthouse Point of Florida …. A true GEM above the rest especially today when it is hard to find someone to assist you when you want to make a purchase. I would like to say thank you to Ernest Biel that assist us with everything when he didn’t have to. So if you want to buy a car go to Phil Smith Kia of Lighthouse Point of Florida and ask for Ernest Biel!!!! Review written by Sean R. Mattingly and Milton Brian Potter, proud owners of a 2012 Kia Sorento. More
by Sean Russell Mattingly
Employees Worked With
Sales Person Walter, Ernest Biel, John Riley
October 27, 2016
Very good My experience with Phil Smith Kia was exceptional. This is the second vehicle I have purchased with the sales team at Phil Smith Kia and they haven't My experience with Phil Smith Kia was exceptional. This is the second vehicle I have purchased with the sales team at Phil Smith Kia and they haven't disappointed yet. Thank you Marc Jean Paul for all your help and the rest of the staff at Phil Smith Kia More
by drew a gutentag
Employees Worked With
Marc Jean Paul, Anthony Lanzaro, John Riley
October 27, 2016
Great Place Great People Mike Shearer made this easy Phil Smith Kia is a great place to buy a car. Best price. By far nicest people I ever met at a dealership. Mike Shearer helped us and was great. I wil Phil Smith Kia is a great place to buy a car. Best price. By far nicest people I ever met at a dealership. Mike Shearer helped us and was great. I will be back. More
by devaspen
Employees Worked With
Michael Shearer
October 19, 2016
Sportage experience Phil Smith Kia is a great place to buy a new Kia. This is the second time in purchasing a vehicle at this dealership and I have found it to be the bes Phil Smith Kia is a great place to buy a new Kia. This is the second time in purchasing a vehicle at this dealership and I have found it to be the best experience that I have had. The staff of sales people and service people have been great to work with and well I have purchased from other dealerships Phil Smith Kia has been the best experience that I have had. I More
by willraabe
Employees Worked With
Chris Vogel, Michael Shearer
October 14, 2016
2017 Sorento knowledgeable sales staff. Not too pushy. Did a good job discussing the various option that come with each trim level on the 2017 Sorento. Helpful tes knowledgeable sales staff. Not too pushy. Did a good job discussing the various option that come with each trim level on the 2017 Sorento. Helpful test drive. More
by Rater
Employees Worked With
Rockie Dobson, John Riley
October 12, 2016
100% satisfaction Came in for new battery-4 months left on old leased-sales Ernest Biel suggested getting a new car leased--iI am 84yrs old-have purchased and leased ab Came in for new battery-4 months left on old leased-sales Ernest Biel suggested getting a new car leased--iI am 84yrs old-have purchased and leased about 15 new automobiles in my lifetime---this was the 1st time I was completely satisfied by all KIA people encountered-I wld highly recommend this dealership because of the employees I encountered. A very enjoyable experience. More
by kidd
Employees Worked With
Patrick (Petri) Seppansen--finance, Ernest Biel, Anthony Lanzaro, Ronnie Carulla
October 12, 2016
Great dealership, Great Sales Associate My experience at Phil Smith Kia could not have been better. The sales associate my wife and I worked with, Brian Watkins, was a consummate professiona My experience at Phil Smith Kia could not have been better. The sales associate my wife and I worked with, Brian Watkins, was a consummate professional who worked diligently over many hours to find a deal that fit our needs, as well as our wallet. After numerous subpar experiences at other dealerships, I am delighted to know exactly where to go the next time I am in need of a new vehicle. 10 out of 10. Would absolutely recommend! More
by Moneill15
Employees Worked With
Brian Watkins
October 10, 2016
Great dealership and staff. Very happy with my second leased car, my car salesman is Rockie Dobson, he always keeps everything calm and friendly, he is very very helpful from the Very happy with my second leased car, my car salesman is Rockie Dobson, he always keeps everything calm and friendly, he is very very helpful from the moment I walk in until I am driving out with my new car knowing I got the greatest deal. Thank You Rockie. More
by Happy GAL 630
Employees Worked With
Rockie Dobson, John Riley
