Phil Smith Kia

Second time buyer of a kia. I have had very a good experience with the service department. Ronnie is fantastic. I have bought a second kia. Rockie Dobson is the top salesperson f I have had very a good experience with the service department. Ronnie is fantastic. I have bought a second kia. Rockie Dobson is the top salesperson for a reason. More

Rude sales manager John Tripp scam advertising Would not give these people a dime false advertisement. Exclusive to me was a scam to get me in the dealership doors to try to sale me their. Heaply m Would not give these people a dime false advertisement. Exclusive to me was a scam to get me in the dealership doors to try to sale me their. Heaply made forte kia More

Comfortable Experience It was a pleasure doing business with Michael Wardell our Sales Rep. He was very attentive to our concerns and gave us a fabulous deal. You should b It was a pleasure doing business with Michael Wardell our Sales Rep. He was very attentive to our concerns and gave us a fabulous deal. You should be proud to have someone so dedicated to doing the right thing for Phil Smith Kia. Once again thanks for a comfortable experience. More

Car Buying Experience My wife and I purchased a new KIa from your organization and would like to publicly commend you and the staff at Phil Smith KIA for the excellent ser My wife and I purchased a new KIa from your organization and would like to publicly commend you and the staff at Phil Smith KIA for the excellent service provided to us on our recent visit to your dealership. In my opinion, the level of service extended to us was far beyond our expectations. As long time car buyers but first time KIA customers we were so impressed by the support and service provided by your people that we felt compelled to go on record with our praise. They truly deserve it. In an era where exceptional one-to-one customer service excellence is virtually in short supply, their professionalism should be held up as an example for others to try to emulate. We would particularly like to give a shout out to our sales consultant Rockie Dobson and finance manager George Mihelich for the patience and support that they provided throughout. It is fair to say that without their help, an event that many including ourselves would be considered stressful would not have been nearly as satisfying as it was. In closing, I believe that all the staff and your impressive new facility truly deserves high praise for providing a buying experience well beyond our expectations. More

Good Salesman; Sneaky Tactics The sales process was very good. The salesman, Jaime, was very courteous and went out of his way to help. However, when it came time to pay, it wasn' The sales process was very good. The salesman, Jaime, was very courteous and went out of his way to help. However, when it came time to pay, it wasn't until all of the documents were signed when the finance person showed me the invoice. An additional equipment fee of $250 was mysteriously added to the invoice for Nitrogen for the tires of the car. It was removed after I questioned it, but that turned my opinion of this dealership. They tried to sneak in a line item at the 11th hour. The dealer fee of $899 was outrageous as well. It then took a very long to deliver the car. I am satisfied with the vehicle and the sales process - and everyone was courteous. It was ruined by a sneaky attempt at $250. More

The way it should be I cannot say enough about the staff at Phil Smith Kia in Lighthouse Point. Professional and friendly and willing to LISTEN .... I will recommend thi I cannot say enough about the staff at Phil Smith Kia in Lighthouse Point. Professional and friendly and willing to LISTEN .... I will recommend this dealership every chance I get. More

Smooth transaction - Solid professionals I felt like I got a good deal, and felt like my salesman and managers understood my circumstances and worked with me in a way that made the transactio I felt like I got a good deal, and felt like my salesman and managers understood my circumstances and worked with me in a way that made the transaction possible. Win/Win More

I love my new Soul I went online and I found out what I wanted then I made an appointment. with Renata Romano she was great ! Then Mike & the manager helped me get my n I went online and I found out what I wanted then I made an appointment. with Renata Romano she was great ! Then Mike & the manager helped me get my new car. 2017 Kia Soul More

Car buying experience at Phil Smith Kia Buying a car is not in most peoples mind the most exhilarating experience in their lives. Phil Smith Kia made it easy without pain or aggravation tha Buying a car is not in most peoples mind the most exhilarating experience in their lives. Phil Smith Kia made it easy without pain or aggravation that a lot of people experience, Their sales reps are experienced and take the right amount of time in explaining and showing you what each car can do. If you're interested in a Kia I would recommend Phil Smith Kia. More

Above and Beyond Since the moment we walked in the door we felt like family. We had a few xxxx ups on our end but Alvaro and Mike kept pushing the bank and got us exac Since the moment we walked in the door we felt like family. We had a few xxxx ups on our end but Alvaro and Mike kept pushing the bank and got us exactly what we wanted, and at a better deal. They made the transaction as smooth as possible. I recommend Phil Smith Kia to anyone just because of all the help and buying experience. Make sure you see Alvaro, him and Mike will get it done. More