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Phil Smith Kia

Lighthouse Point, FL

4.7
867 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 867 reviews

July 13, 2018

GREAT SERVICE I liked the fact that I could drop my car off and you have it that, if we don't or can't wait for our car, you have the means or transportation to tak More

by 1msang_73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie Carulla
June 21, 2018

responsive and willing to negotiate Everyone did their job well and went out of their way to try to make a deal at a fair price. Michael is a good salesman, easy to work with and went ou More

by RobinS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Moises Camila Alvarez, Gerard Tollefsen
June 20, 2018

Great place! The team was ready to take my car right at the appointment time. Everyone was very friendly and helpful, answered my questions, and kept me informed. More

by DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Carulla
March 08, 2018

Superb place, excellent sales rep and service. The Sales Rep (Mr. Rockie Dobson) was very professional and he did everything he could to accommodate our needs. 100 stars to the sales representati More

by Alibless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Apr 23, 2018 -

Phil Smith Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! David Brown, General Manager, davidb@philsmithkia.com, (954) 545-7200.

February 26, 2018

The GM can't even GM I Worte about a previous experience about Phil Smith KIA and it was never resolved in a manner that was fitting for me. Every single time Phil Smith i More

by dsr1824
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Charlie Myers
Apr 23, 2018 -

Phil Smith Kia responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received. I would appreciate the opportunity to turn this experience around. David Brown, General Manager, davidb@philsmithkia.com, (954) 545-7200.

January 23, 2018

Ed's Kia Forte5 Purchase When I arrived I was immediately greeted by the sales manager,Chris, and a salesman, Marc, after we discussed what I was looking for and my budget, th More

by Ed's Kia Forte 5 Purchase
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Jean Paul, Chris Powers, Renata Romano
Feb 26, 2018 -

Phil Smith Kia responded

Thank you so much for taking the time to share your kind words about your experience at Phil Smith Kia! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Best regards, Charlie Myers, charliem@philsmithkia.com, GM, (954) 545-7200.

December 11, 2017

Worse dealership ever. Scamming sales person name Brian My wife look to purchase a new 2017 Sportage EX with premium package Price complete at 29095. Sales person Brian scammed my family by bringing the veh More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian , Charlie Myers
November 18, 2017

Car buying experience They made me feel like family. I made new friends. They gave me red carpet treatment. Howard, my sales associate, has such a sense of humor which made More

by Laurie0912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Blodgett, Mark Geletka, Stephen Govan, Charlie Myers
October 12, 2017

beautiful facility, excellent service Scott was very helpful and made sure everything was done as promised. He explained everything and emailed me the results of the diagnostic. He made More

by DP Pompano Beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Joiner
August 18, 2017

So Good we bought 3 cars This dealership has incredible service. The building was just rebuilt and really nice! They offer a 20 year 200,000 mile warranty..... My father in More

by nnaasshh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky
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