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Phil Smith Kia
Lighthouse Point, FL
852 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 852 reviews
December 28, 2018
Great Service I love coming into a dealership and getting great service . You shouldn't buy a car anywhere else other than Phil Smith Kia. Thanks guys I love coming into a dealership and getting great service . You shouldn't buy a car anywhere else other than Phil Smith Kia. Thanks guys More
by Fausto0206
Employees Worked With
Devin Liladrie
December 15, 2018
Very professional I had a great experience and Rockie will be my new friend and consultant. I appreciate your attention and dedication. I expect to come back to Trade I had a great experience and Rockie will be my new friend and consultant. I appreciate your attention and dedication. I expect to come back to Trade my next car. More
by Good4404
Employees Worked With
Rockie Dobson, Michael Shearer
December 14, 2018
C Bradley Excellent from initial inquiry Clicked send on CG Got a call from Anna Drove out Excellent professional front greeter Met Anna and Steven, very p Excellent from initial inquiry Clicked send on CG Got a call from Anna Drove out Excellent professional front greeter Met Anna and Steven, very professional Test drive Rob made the difference! Excellent Paperwork easy fast Great finance person Excellent experience! More
by cmbradleymd
Employees Worked With
Anna and Rob, Stephen Govan
December 08, 2018
Great Service Don took care of my issues with my vehicle and everything was taken care of in one day. Excellent Customer Service. Would definitely recommend this Don took care of my issues with my vehicle and everything was taken care of in one day. Excellent Customer Service. Would definitely recommend this Phil Smith Kia. More
by Ray R
Employees Worked With
Don Hanson
August 28, 2018
Excellent Service Brought car in after vehicle needed to be jump started before heading to work. Was able to drive to Dealership, turned off the ignition and battery c Brought car in after vehicle needed to be jump started before heading to work. Was able to drive to Dealership, turned off the ignition and battery completely died. Was told I had to wait 2-3 hours to get a new battery....then service technician came to desk and said, I can do it right now! WOW!!! More
by LindaN
Employees Worked With
Do not remember name of Service Representative.
July 13, 2018
GREAT SERVICE I liked the fact that I could drop my car off and you have it that, if we don't or can't wait for our car, you have the means or transportation to tak I liked the fact that I could drop my car off and you have it that, if we don't or can't wait for our car, you have the means or transportation to take us to another location. Thank you Rhonnie, for, your great service, the communication, and overall being professional. More
by 1msang_73
Employees Worked With
Ronnie Carulla
June 21, 2018
responsive and willing to negotiate Everyone did their job well and went out of their way to try to make a deal at a fair price. Michael is a good salesman, easy to work with and went ou Everyone did their job well and went out of their way to try to make a deal at a fair price. Michael is a good salesman, easy to work with and went out of his way for me, Camila went above and beyond to make sure the car I saw online had the features and accessories listed correctly. Sales Manager Gerard was a pleasure to deal with as well. My only point of discomfort was the GM made me feel like he was taking a loss on the deal offered to me and that they were doing me a favor selling me the car for the advertised price. More
by RobinS
Employees Worked With
Michael Moises Camila Alvarez, Gerard Tollefsen
June 20, 2018
Great place! The team was ready to take my car right at the appointment time. Everyone was very friendly and helpful, answered my questions, and kept me informed. The team was ready to take my car right at the appointment time. Everyone was very friendly and helpful, answered my questions, and kept me informed. The waiting area is very nice as well and having WiFi was super helpful. It was a great experience, worlds apart from when I used to go to the VW place. I appreciated the team being mindful of my time and getting everything done so quickly. Would definitely recommend people to buy a car here and get it serviced here. More
by DS
Employees Worked With
Ronnie Carulla
March 08, 2018
Superb place, excellent sales rep and service. The Sales Rep (Mr. Rockie Dobson) was very professional and he did everything he could to accommodate our needs. 100 stars to the sales representati The Sales Rep (Mr. Rockie Dobson) was very professional and he did everything he could to accommodate our needs. 100 stars to the sales representative. More
by Alibless
Employees Worked With
Rockie Dobson
February 26, 2018
The GM can't even GM I Worte about a previous experience about Phil Smith KIA and it was never resolved in a manner that was fitting for me. Every single time Phil Smith i I Worte about a previous experience about Phil Smith KIA and it was never resolved in a manner that was fitting for me. Every single time Phil Smith is making it my responsibility to Call them so they can just respond by saying " Oh so-and-so is busy they'll call you back" guess what Im not calling Phil Smith just to get that run around. If the GM wants to remedy the situation, he should carve out 5 minutes in his day, pick up the phone, and call his customers. Leave a Voicemail if he's so scared in dealing with customers. The fact that Phil Smith KIA has zero follow through when dealing with customer service is down right deplorable. More
by dsr1824
Employees Worked With
Charlie Myers
