Phil Smith Kia
Lighthouse Point, FL
Filter Reviews by Keyword
By Type
Showing 849 reviews
Excellent service I’m really satisfied for service and professionalism of the this Kia dealer, on time on the schedule. Definitely is my Sorento’s place and I recomme I’m really satisfied for service and professionalism of the this Kia dealer, on time on the schedule. Definitely is my Sorento’s place and I recommend it so far. Today as May 8 2019, I have to change my mind about my first review, I went to Kia dealer for regular maintenance and they did today BUT in my invoice showed #4 item : WASH (vacuum includes) but my car wasn’t clean, I spoke service manager after a call he said WASHER MACHINE WAS BROKEN, I understand I have to paid for that service (if I need it) but why they put it in my invoice like free service if they didn’t? Reason software wasn’t allowed to change it or put a note manager said. Please tell customer what services in the invoice you did for the next time, even if it’s free More
Excellent customer service. Took care of us in a timely manner even though we had no appointment. Service man kept us up-to-date as we waited. The whole experience could not have Took care of us in a timely manner even though we had no appointment. Service man kept us up-to-date as we waited. The whole experience could not have been more pleasant. More
New Kia Soul JJ was very helpful and wonderful to work with in my purchase of my brand new Kia Soul. I highly recommend seeing him if you are interested in purchas JJ was very helpful and wonderful to work with in my purchase of my brand new Kia Soul. I highly recommend seeing him if you are interested in purchasing a Kia from Phil Smith Kia. Monica from finance was also really great in assisting with all the paperwork for purchase. More
Good Experience It was pleasure doing business with our great salesman,Abdullah El Habashy. He is very knowledgeable, articulate and respectful. He did everything he It was pleasure doing business with our great salesman,Abdullah El Habashy. He is very knowledgeable, articulate and respectful. He did everything he could to make buying a car a pleasant experience. Without a doubt I would recommend him to anyone. As the dealership on a whole we were impressed everyone we came in contact with was outstanding.meeting More
Customer-centric and Knowledgeable If KIA is your brand, then Phil Smith KIA is the dealership for you! Habashy is knowledgeable, very customer centered and the one to work with when p If KIA is your brand, then Phil Smith KIA is the dealership for you! Habashy is knowledgeable, very customer centered and the one to work with when purchasing or leasing a KIA. He is welcoming, listens to all your concerns, answers all your questions and always with a smile. When your car needs service, the one to work with is Scott Joiner. With his warm welcome and great customer service, you know that both you and your car are in good hands. He’s a pleasure to work with and he has a talent for understanding the needs of his customers. More
Excelent job After a few hours we got the agreement that was good for me and the store! excellent customer service and manager. I needed to balance the tires and t After a few hours we got the agreement that was good for me and the store! excellent customer service and manager. I needed to balance the tires and the wonderful service! We are already negotiating on the second vehicle and will be successful with Abdullah El Habashy More
Outstanding service . Rockie does a great job and I will reccomend him in the future. Thanks for everyone at Kia, keep up the energy!! Thanks ! . Rockie does a great job and I will reccomend him in the future. Thanks for everyone at Kia, keep up the energy!! Thanks ! More
Great Service Brought my 2015 Kia Soul for routine Maintenance and boy was I impressed, friendly courteous staff, no high pressure sales pitch, The waiting area is Brought my 2015 Kia Soul for routine Maintenance and boy was I impressed, friendly courteous staff, no high pressure sales pitch, The waiting area is unbelievable, clean and beautiful, free coffee and internet is a home run!! Service was fast and very reasonable, will be back ..... More
Best dealership out here Rob Vitale, Marc Paul, & Monica in finance was awesome!!!! There was no pressure at all and most importantly they got me in what I wanted!!! Thank you Rob Vitale, Marc Paul, & Monica in finance was awesome!!!! There was no pressure at all and most importantly they got me in what I wanted!!! Thank you so much. More
Great Experience with Habashy! We were so happy with the service we received. We went to a lot of other dealerships and when we went to Phil Smith Kia we were met by Habashy. He too We were so happy with the service we received. We went to a lot of other dealerships and when we went to Phil Smith Kia we were met by Habashy. He took the time to go over ever detail of the car’s features. He was extremely knowledgeable and asked great leading questions to get us in the right vehicle. We went back a week later and he remembered details about us and our lives. He was very personable and made the experience a pleasure. More