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Phil Smith Kia

Lighthouse Point, FL

4.7
867 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 867 reviews

May 14, 2019

Excellent This is my secound kia from philsmithkia and the 1st one from Rockie Dobson Excellent sales person very attentive and knows is cars will recommend to More

by Tpage12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Monica Aguado
Sep 05, 2019 -

Phil Smith Kia responded

Hi, Thank you for taking the time to give us this amazing feedback! This is why we do what we do, to help our customers get the exceptional customer service they deserve. Rockie and the entire team love working with our customers and they work very hard to make our customers are satisfied with our services. Thanks for choosing us and we can't wait to help you again!

May 11, 2019

Just leased my 2nd car!! Buying a car is stressful....but not at Phil Smith Kia!! Very relaxed atmosphere...no pressure, just a smooth transaction. They will get you to your More

by JudySizensky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edson Dealmeida
Sep 05, 2019 -

Phil Smith Kia responded

Hi Judy, Thank you for taking the time to leave us the review--we really appreciate it. And you are absolutely correct--buying a car at Phil Smith Kia is stress-free, pressure-free, and very relaxing. We thank you for choosing us and we can't wait to see you again! Congrats on the car!

May 06, 2019

Excellent experience Fausto was great to work with. Excellent personality and friendly and patient while in the car buying process. I left with the car I loved. More

by EWeber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Fausto Lopez
Sep 05, 2019 -

Phil Smith Kia responded

Hi, Thank you for taking the time to give us this amazing feedback! This is why we do what we do, to help our customers get the exceptional customer service they deserve. Fausto and the entire team love working with our customers. Thanks for choosing us and we can't wait to help you again!

May 05, 2019

Excellent As always when visiting this dealer....customer service in any department is OUTSTANDING. This is my 3rd lease of a Kia Soul. Stephen was a delight to More

by Weaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Stephen Pastore
Sep 05, 2019 -

Phil Smith Kia responded

Hi, We are very happy to hear you had a great experience with us! Stephen and the rest of the team work very hard to ensure the customer is comfortable with their purchase and that they are satisfied with our services. Thank you for choosing us and hope to see you again. Congrats on your new Kia Soul!

April 28, 2019

Great experience Been getting my vehicles here for a number of years and can't ask for a better experience . Rockie is the best at what he does ,he makes you feel fro More

by Royswasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Sep 19, 2019 -

Phil Smith Kia responded

Hi Royswasey, we are stoked to see you had a five-star experience with us. Our staff is dedicated to ensuring our customers receive the best service available. It's great to see your experience wasn't any different. Hope to see you again soon!

April 27, 2019

Excellent service This is my thurd kia from Rockie Dobson excellent Service great dealer will remmend anytime and the financial manager was Monica was excellent always More

by Telluridehelen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Monica Aguado
Sep 19, 2019 -

Phil Smith Kia responded

Hi Helen, thank you for taking the time to leave us feedback. Our customers' satisfaction always comes first. From the second you step foot into our dealership we aim to exceed your expectations. It's great to see we did that for you and we can't wait to help again.

April 25, 2019

Great service department! Scott was very helpful with both warranty work and an oil change plus a car wash without an appointment in no time. Will get back for all my service. More

by Kiakidd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Pecci, Bjion Campbell, Scott Joiner
Sep 19, 2019 -

Phil Smith Kia responded

Hi! Thank you for your review. Our staff offers quick and efficient service to all our customers. Pleased you had a great experience with us and we look forward to seeing you again!

April 25, 2019

Fast and painless I didn't have to wait one second to be helped and when they heard my problem my guy jump inti action to check if it had anything to do with the recall More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Seiler
Sep 19, 2019 -

Phil Smith Kia responded

Hi Gigi, thank you for choosing Phil Smith Kia for your vehicle's needs. Our team is always ready and willing to help! We are happy to hear you enjoyed your experience with us and look forward to helping you again!

April 21, 2019

AWESOME! Rockie Dobson is super-efficient and friendly. I am thrilled with my new Kia Sportage! Come to Phil Smith Kia before you go anywhere else! More

by Mustangsuzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Kirk Jackson
Sep 19, 2019 -

Phil Smith Kia responded

Hi! Thanks for the review. At Phil Smith Kia, we go the extra, extra mile to ensure our customers' needs are met. We appreciate the feedback and can't wait to assist you again in the future.

April 18, 2019

Service Appointment While replacing tires on my 2015 Kia I was advised that the right front axle boot needed to be replaced. The local tire retail manager quoted a price More

by Pamscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Seiler
Sep 20, 2019 -

Phil Smith Kia responded

Hi! Thank you for choosing Phil Smith Kia for your vehicle's needs. Our team is always ready and willing to help! We are happy to hear you enjoyed your experience with us and look forward to helping you again!

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