Phil Smith Kia
Lighthouse Point, FL
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After calling multiple times trying to get and invoice emailed to me with the breakdown of prices for all the repairs done to my car on January 28, 2022 nobody was able to help me. Everytime I called they emailed to me with the breakdown of prices for all the repairs done to my car on January 28, 2022 nobody was able to help me. Everytime I called they would just tell me that I would get a call back from someone but nobody ever followed up with a call like they said, so I kept calling to see if anybody was able to provide me with this information and they just kept giving me the run around to the point were I ended up giving them a bad review on Google for their lack of communication. After writing that review I decided to call again the next day to see if anything had change and Monique Silva (Sales Manager) answered my phone call and told me that after reading that review she definitely was not going to provide me with any help and went on with being rude, condescending and showing a level of unprofessionalism I'd never would've imagined from a sales manager. I even recorded the call because of the past bad experiences I've had with them when I would call to get this information. PLEASE AVOID THIS DEALER AT ALL COSTS!!! More
Amazing service and very helpful I wouldn’t go anywhere else my salesman Chris Garcia was very nice and helped me get my dram car else my salesman Chris Garcia was very nice and helped me get my dram car More
Ty Robinson was a great sales person during our car buying experience. He was able to thoroughly explain all the benefits of the car and after the sale, sat down with my brother to explain the car feat buying experience. He was able to thoroughly explain all the benefits of the car and after the sale, sat down with my brother to explain the car features for 30 minutes. He was able to accommodate all our requests and advocated for us to come out with a great deal. I strongly recommend him! More
The best Dealer, Ty A. Robinson was amazing, the whole experience here was 10 points, he is kind and patient, willing to help me buy my car Robinson was amazing, the whole experience here was 10 points, he is kind and patient, willing to help me buy my car More