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Phil Smith Kia

Lighthouse Point, FL

4.7
867 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 867 reviews

May 31, 2019

Rocky I met Rocky 10 or 11 years ago when I was opening my Driving School. I bought i 11 cars from him he is honest he is caring he’s fair great personality More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Sep 05, 2019 -

Phil Smith Kia responded

Hi Patrick, We are always very happy to see repeat customers, especially when our cars play a part in their business. Rockie is indeed one of our best and it's an honor to have him on our team. The rest of our staff is also dedicated to ensuring our customers receive the best service available. It's great to see that you've had excellent experiences at our dealership over the years. We can't wait to see you again!

May 29, 2019

Wonderful Dealership I just purchased a new vehicle with this dealership and they were absolutely wonderful. My own salesperson, Fausto, was so great and honest and just a More

by CMR60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie, Jorge Ramirez, Kirk Jackson, Fausto Lopez
Sep 05, 2019 -

Phil Smith Kia responded

Hi, Thank you for taking the time to give us this amazing feedback! This is why we do what we do, to help our customers get the exceptional customer service they deserve. Fausto and the entire team love working with our customers. Thanks for choosing us and we can't wait to help you again! Congrats on the car!

May 28, 2019

Great dealership! Fausto and everyone else were all friendly and personable. I definitely recommend this dealership. The process was smooth and enjoyable. Will be back More

by Annie36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Jackson, Fausto Lopez
Sep 05, 2019 -

Phil Smith Kia responded

Hi Annie, We are very pleased to hear you had a great experience with us! Fausto and the rest of the team work hard to ensure the customer is comfortable with their purchase. Thanks for choosing us and we hope to see you again. Congrats on the car!

May 23, 2019

Fantastic Service My initial contact was with Neil who went out of his way to narrow down a car for me before I arrived. Neil listen to all my “wants” and was very prof More

by Alleg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Fausto Lopez
Sep 05, 2019 -

Phil Smith Kia responded

Hi, We are very glad to hear you had a great experience with us! Our team works vert hard to ensure the customer is comfortable with their purchase and they are very professional. Thanks for choosing us and we hope to see you again. Congrats on the car!

May 22, 2019

Great explanation, easy transaction Rockie was amazing, he helped me a beautiful new car with an amazing deal. This is the second car he helped me with and I have Not been disappointed a More

by Veronleo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Sep 05, 2019 -

Phil Smith Kia responded

Hi, We are very pleased to hear you had a great experience with us! Rockie and the rest of the team work hard to ensure the customer is comfortable with their purchase. Thanks for choosing us and we hope to see you again. Congrats on the car!

May 20, 2019

Amazing car buying experience The BEST experience purchasing a car EVER!!! Troy was soo helpful and pretty much made us soo comfortable and not pressured at all!! I highly recommen More

by Grahamfam143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Troy Gapczynski
Sep 05, 2019 -

Phil Smith Kia responded

Hi Graham, We are very pleased to hear you had a great experience with us! Troy and the rest of the team work hard to ensure the customer is comfortable with their purchase. Thanks for choosing us and we hope to see you again. Congrats on the car!

May 19, 2019

Great service, bought car I was looking to buy a Kia Sportage, Fausto took my online request and within 24 hours, I bought the car. Extremely happy with the purchase. More

by Dorib123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the other employees but each was nice, friendly, and courteous, Devin Liladrie, Kirk Jackson, Fausto Lopez
Sep 05, 2019 -

Phil Smith Kia responded

Hi, We are very pleased to hear you had a great experience with us! Fausto and the rest of the team work hard to ensure the customer is comfortable with their purchase. Thanks for choosing us and we hope to see you again. Congrats on your new Kia Sportage!

May 18, 2019

Excellent Service Rocky was excellent in taking care of me.He was very helpful and informative.He was always smiling and always tried to get me the best deal. More

by Vikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Kirk Jackson
Sep 05, 2019 -

Phil Smith Kia responded

Hi Vikki, We are very pleased to hear you had a great experience with us! Rockie and the rest of the team work hard to ensure the customer is comfortable with their purchase. Thanks for choosing us and we hope to see you again. Congrats on the car!

May 18, 2019

2019 Kia Optima My sales person Rocky Dobson Is a wonderful help and we have used him for years. He Explains everything thoroughly and is very personable the overall More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Kirk Jackson
Sep 05, 2019 -

Phil Smith Kia responded

Hi Jamie, Thank you for taking the time to give us this amazing feedback! This is why we do what we do, to help our customers get the exceptional customer service they deserve. Rockie and the entire team love working with our customers. Thanks for choosing us and we can't wait to help you again!

May 17, 2019

Complete waste of time making an appointment I seen a truck on the website and made an appointment for a test drive. Arrived on time but waited 20 minutes to find out the truck is in service for More

by vmax4800
Customer Service
Recommend Dealer
No
Employees Worked With
Devin Liladrie, David Gardner
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