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Phil Smith Kia

Lighthouse Point, FL

4.7
852 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 852 reviews

April 27, 2019

Excellent service This is my thurd kia from Rockie Dobson excellent Service great dealer will remmend anytime and the financial manager was Monica was excellent always More

by Telluridehelen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Monica Aguado
Sep 19, 2019 -

Phil Smith Kia responded

Hi Helen, thank you for taking the time to leave us feedback. Our customers' satisfaction always comes first. From the second you step foot into our dealership we aim to exceed your expectations. It's great to see we did that for you and we can't wait to help again.

April 25, 2019

Great service department! Scott was very helpful with both warranty work and an oil change plus a car wash without an appointment in no time. Will get back for all my service. More

by Kiakidd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Pecci, Bjion Campbell, Scott Joiner
Sep 19, 2019 -

Phil Smith Kia responded

Hi! Thank you for your review. Our staff offers quick and efficient service to all our customers. Pleased you had a great experience with us and we look forward to seeing you again!

April 25, 2019

Fast and painless I didn't have to wait one second to be helped and when they heard my problem my guy jump inti action to check if it had anything to do with the recall More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Seiler
Sep 19, 2019 -

Phil Smith Kia responded

Hi Gigi, thank you for choosing Phil Smith Kia for your vehicle's needs. Our team is always ready and willing to help! We are happy to hear you enjoyed your experience with us and look forward to helping you again!

April 21, 2019

AWESOME! Rockie Dobson is super-efficient and friendly. I am thrilled with my new Kia Sportage! Come to Phil Smith Kia before you go anywhere else! More

by Mustangsuzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Kirk Jackson
Sep 19, 2019 -

Phil Smith Kia responded

Hi! Thanks for the review. At Phil Smith Kia, we go the extra, extra mile to ensure our customers' needs are met. We appreciate the feedback and can't wait to assist you again in the future.

April 18, 2019

Service Appointment While replacing tires on my 2015 Kia I was advised that the right front axle boot needed to be replaced. The local tire retail manager quoted a price More

by Pamscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Seiler
Sep 20, 2019 -

Phil Smith Kia responded

Hi! Thank you for choosing Phil Smith Kia for your vehicle's needs. Our team is always ready and willing to help! We are happy to hear you enjoyed your experience with us and look forward to helping you again!

April 18, 2019

Excellent customer serice I live 30-45 minutes away and will keep coming here for my service needs because I know it will be handled with professionalism. Scott has been the More

by Dancewithpassion2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Joiner
Sep 20, 2019 -

Phil Smith Kia responded

Hi! Thank you for taking the time to leave us feedback. Our customers' satisfaction always comes first. From the second you step foot into our dealership we aim to exceed your expectations. It's great to see we did that for you and we can't wait to help again.

April 12, 2019

Amazing place Nice place amazing service ... ask for Edson Dealmeida sales/leasing... very clean nice cars I recommend this dealer for anybody wants by a car I lov More

by Marygegu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Jackson, Scott Joiner, Edson Dealmeida
Sep 20, 2019 -

Phil Smith Kia responded

Hi! We are pleased to hear you had a great experience with us! Edson and the rest of the work hard to ensure the customer is comfortable with their purchase. Thanks for choosing us and we hope to see you again. Congrats on your new Stinger!

April 11, 2019

Outstanding The service and staff are always courteous and outstanding. I'm very well pleased. This is the dealership I've ever dealt with that I could refer othe More

by Stella1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Scott Joiner, Ufredo Zapata
Sep 20, 2019 -

Phil Smith Kia responded

Hi, Stella! Thanks for the feedback. Efficient service and friendly staff are just a few of the things you can expect at Phil Smith Kia. It's wonderful that you had a terrific time with us and we can't wait to see you again!

April 09, 2019

Excellent experience! What a fantastic experience! From start to finish Rockie Dobson was personable and professional and helped me find the car that worked best for me. I More

by TracyC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Devin Liladrie
Sep 20, 2019 -

Phil Smith Kia responded

Hi Tracy, thank you for taking the time to leave a review. It's terrific to hear you had such a stellar time at our dealership. We pride ourselves on exceptional customer service and our highly trained technicians. We're pleased to hear you enjoyed it and we look forward to helping you in the future.

April 08, 2019

Rockie Rocks Rockie was very patient and worked hard to find me the best deal I could get with the money I had! Very happy with my purchase! More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Monica Aguado, Preston Seiler
Sep 20, 2019 -

Phil Smith Kia responded

Hi Sharon, we are stoked to see you had a five-star experience with us. Our staff is dedicated to ensuring our customers receive the best service available. It's great to see your experience wasn't any different. Hope to see you again soon!

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