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Phil Smith Kia

Lighthouse Point, FL

4.8
882 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 882 reviews

August 26, 2019

Absolutely the best service I've ever had Rockie is one of the best car salesman I ever dealt with."Absolutely phenomenal service" couldn't ask for a better salesmen your the man Rockie. Kurt More

by trumpmaga713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Kirk Jackson
Sep 04, 2019 -

Phil Smith Kia responded

Thanks for the positive 5-Star feedback. We will make sure to pass along to Rockie your excitement. We are happy that you had a great experience at our dealership both in sales and finance. We strive in trying to provide outstanding service and thank you for taking the time to leave such a kind review.

August 26, 2019

Quick and easy Had a tire pressure warning. Vehicle checked out and reset in 8 minutes. Also helped me with questions about instrument panel . Very friendly and hel More

by Gator Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie, Paco Cuevas
Sep 04, 2019 -

Phil Smith Kia responded

We are thrilled to hear your service experience was positive. Thank you for letting us know and taking the time to leave a review. Your feedback is important. We do try to help customers with a friendly and fast experience. It sounds that in your case we were able to accomplish this. Thanks again and drive safe!

August 25, 2019

Salesman Rockie, excellent. Rockie great customer service and great dealership this is my outta Kia the rd one from Rockie Dobson he’s always pleasant great to deal with More

by Forte s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Bjion Campbell, Monica Aguado
Sep 04, 2019 -

Phil Smith Kia responded

Thanks for the awesome feedback. Rockie does a great job and is always aiming to please. We are glad you had a great experience and are very thankful for your business. Please let us know if there is anything else we can do.

August 25, 2019

quick and easy great service Charles was an awesome salesman and gave us exceptional service. We came in with a set budget that was met, and got a better car than what we expected More

by laxsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Jackson, Charles Lugo
Sep 04, 2019 -

Phil Smith Kia responded

Thank you for your business and 5-Star review. We are happy to hear you were able to drive away with a better car than expected. We understand that our customer's budget, and work with their needs to deliver the best possible options. Again, we really value your business and thank you for taking the time to leave a review. We will be sure to let Charles know!

August 19, 2019

Very happy Ramon worked very hard to please us. He’s an asset to the company. I am so glad he assisted us and I would tell anyone who was interested to look fo More

by JennyZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
Sep 04, 2019 -

Phil Smith Kia responded

Jenny, Thank you for leaving a positive review. We appreciate your business and are happy to here you were satisfied. Please let us know if there is anything you need for the future. Thanks!

August 10, 2019

Great experience Our salesman, Scott Kudac, was very knowledgeable about the Kia line of vehicles. Helped educate us in making a decision on the car that was best for More

by Heypop
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil, Monica Aguado, Scott Kaduk
Sep 04, 2019 -

Phil Smith Kia responded

Thanks for leaving your feedback regarding your positive experience and the kind words about Scott. We will be sure to let him know. We value customers like yourself, and hope we can make your future experience at our dealership a continued positive relationship. Once again, thank you for your business!

August 08, 2019

Excellent place and service !!!! I had a wonderful salesman, Stephen Pastore, who was very patient and answered all of my questions! I love my new car and I will definitely be buying More

by Jess87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Stephen Pastore
Sep 04, 2019 -

Phil Smith Kia responded

We are thrilled you have had such a great experience at Phil Smith Kia. We strive to make all our customers feel at home and answer any questions they may have. We will be sure to pass along the message to Stephen. Thanks again for your business and we look forward to seeing you soon!

July 27, 2019

Easy breezy Finally a dealership who keeps their promise! Honest, friendly and patient. Run don’t walk to Phil Smith Kia. Prepared to get what you asked for - the More

by Kia4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kaduk
Sep 04, 2019 -

Phil Smith Kia responded

Hi! Thank you so much for the positive feedback--we really appreciate it. And you're right--we always keep our promises. Our team is always ready and willing to help! We are happy to hear you enjoyed your experience with us and look forward to helping you again!

July 18, 2019

They are dishonest Specially in the finance department watch I got a lease that was supposed to be for two years after I was there all day long working finance my sales man promised me it was supposed to be fo More

by Debra#6969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scamers, Preston Seiler
July 18, 2019

Excellent sales staff. My salesman, PACO, sales manager, NEAL & finance manager, KIRK, were all so professional, knowledgeable, courteous & very patient with me. They sp More

by Kathy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal , Kirk Jackson, Paco Cuevas
Sep 04, 2019 -

Phil Smith Kia responded

Kathy, it's truly wonderful to see you enjoyed our dealership! We work tirelessly to exceed our customers' expectations and do all we can to ensure their needs are met. Paco, Neal, and Kirk are indeed very professional, knowledgeable, courteous, and patient with all of our customers. We are happy to know you enjoyed our coffee and doughnuts as well. Congratulations on your new Kia Soul!

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