Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Phil Smith Kia
Lighthouse Point, FL
852 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 852 reviews
May 20, 2019
Amazing car buying experience The BEST experience purchasing a car EVER!!! Troy was soo helpful and pretty much made us soo comfortable and not pressured at all!! I highly recommen The BEST experience purchasing a car EVER!!! Troy was soo helpful and pretty much made us soo comfortable and not pressured at all!! I highly recommend purchasing your next car at Phil Smith Kia and definitely ask for Troy!!!! More
by Grahamfam143
Employees Worked With
Monica Aguado, Troy Gapczynski
May 19, 2019
Great service, bought car I was looking to buy a Kia Sportage, Fausto took my online request and within 24 hours, I bought the car. Extremely happy with the purchase. I was looking to buy a Kia Sportage, Fausto took my online request and within 24 hours, I bought the car. Extremely happy with the purchase. More
by Dorib123
Employees Worked With
I don’t remember the other employees but each was nice, friendly, and courteous, Devin Liladrie, Kirk Jackson, Fausto Lopez
May 18, 2019
2019 Kia Optima My sales person Rocky Dobson Is a wonderful help and we have used him for years. He Explains everything thoroughly and is very personable the overall My sales person Rocky Dobson Is a wonderful help and we have used him for years. He Explains everything thoroughly and is very personable the overall experience keeps us coming back The finance person and everyone was very helpful More
by Jamie
Employees Worked With
Rockie Dobson, Kirk Jackson
May 18, 2019
Excellent Service Rocky was excellent in taking care of me.He was very helpful and informative.He was always smiling and always tried to get me the best deal. Rocky was excellent in taking care of me.He was very helpful and informative.He was always smiling and always tried to get me the best deal. More
by Vikki
Employees Worked With
Rockie Dobson, Kirk Jackson
May 17, 2019
Complete waste of time making an appointment I seen a truck on the website and made an appointment for a test drive. Arrived on time but waited 20 minutes to find out the truck is in service for I seen a truck on the website and made an appointment for a test drive. Arrived on time but waited 20 minutes to find out the truck is in service for repairs. I was promised follow-ups that never came. I wrote and called Devin Liladrie, General Manager at Phil Smith Kia numerous times and he was unresponsive for days (even though staff said he was in the building).after 4 days I was told the truck was in too poor of condition for sale, they were going to wholesale it. Obviously this dealer put a truck up for sale that was NOT inspected. More
by vmax4800
Employees Worked With
Devin Liladrie, David Gardner
May 14, 2019
Excellent This is my secound kia from philsmithkia and the 1st one from Rockie Dobson Excellent sales person very attentive and knows is cars will recommend to This is my secound kia from philsmithkia and the 1st one from Rockie Dobson Excellent sales person very attentive and knows is cars will recommend to my family More
by Tpage12
Employees Worked With
Rockie Dobson, Monica Aguado
May 11, 2019
Just leased my 2nd car!! Buying a car is stressful....but not at Phil Smith Kia!! Very relaxed atmosphere...no pressure, just a smooth transaction. They will get you to your Buying a car is stressful....but not at Phil Smith Kia!! Very relaxed atmosphere...no pressure, just a smooth transaction. They will get you to your number the absolute best way they can! I highly recommend this dealership! More
by JudySizensky
Employees Worked With
Edson Dealmeida
May 06, 2019
Excellent experience Fausto was great to work with. Excellent personality and friendly and patient while in the car buying process. I left with the car I loved. Fausto was great to work with. Excellent personality and friendly and patient while in the car buying process. I left with the car I loved. More
by EWeber
Employees Worked With
Monica Aguado, Fausto Lopez
May 05, 2019
Excellent As always when visiting this dealer....customer service in any department is OUTSTANDING. This is my 3rd lease of a Kia Soul. Stephen was a delight to As always when visiting this dealer....customer service in any department is OUTSTANDING. This is my 3rd lease of a Kia Soul. Stephen was a delight to work with. Will continue to use this dealership. Thanks Phil Smith Kia. More
by Weaver
Employees Worked With
Monica Aguado, Stephen Pastore
April 28, 2019
Great experience Been getting my vehicles here for a number of years and can't ask for a better experience . Rockie is the best at what he does ,he makes you feel fro Been getting my vehicles here for a number of years and can't ask for a better experience . Rockie is the best at what he does ,he makes you feel from the moment you walk in the door as if you've made the right decision coming here. More
by Royswasey
Employees Worked With
Rockie Dobson
