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Phil Smith Kia

Lighthouse Point, FL

4.7
867 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 867 reviews

October 13, 2019

My KIA day Awesome experience! Great customer service! My sales guy Diego was awesome. Monica in finance also awesome. My wait at the dealership was 1 hour and 1 More

by Imari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Diego Dias
Oct 14, 2019 -

Phil Smith Kia responded

Hi! Thanks for the feedback. Efficient service and friendly staff are just a few of the things you can expect at Phil Smith Kia. It's wonderful that you had a terrific time with us and we can't wait to see you again!

October 04, 2019

I appreciate being treated like a human. I don’t want employees to act like I put chum in the water. Once again thank you for treating me like a human. More

by Ermfree
Recommend Dealer
Yes
Employees Worked With
Charles Lugo
Oct 05, 2019 -

Phil Smith Kia responded

Hi! Thanks for the feedback. We work hard to give our customers exceptional service and try our best to treat them like family. Thanks for choosing us and we hope to see you again.

September 07, 2019

Scott Kaduk was wonderful. He was knowledgeable and helpful. Scott spend a long time with us and seemed to really care. I would highly recommend Phil Smith Kia and especially Scott Kaduk. Monica was also very pa More

by Marisol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Scott Kaduk
Sep 16, 2019 -

Phil Smith Kia responded

Hi Marisol! Thanks for the feedback. Efficient service and friendly staff are just a few of the things you can expect at Phil Smith Kia. It's wonderful that you had a terrific time with us and we can't wait to see you again!

August 29, 2019

I AM HAPPY WITH MY TELLURIDE Edson, my salesperson, was very professional and knowledgeable about Kia vehicles. During my test drive, he explained to me all of the safety feature More

by JOHNNYB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edson Dealmeida
Sep 04, 2019 -

Phil Smith Kia responded

John, Thank you so much for the positive feedback. The Telluride is a great vehicle. Congratulations and we wish you the best with your new full-size SUV. Edson is a great salesperson and very professional. We are thankful to have him as part of our team. As always, we appreciate customers like yourself, and if there is anything you need for your vehicle, please let us know. Thanks again and drive safe!

August 27, 2019

We were so impressed with Rockie Dobson We traded in our car for a new car and our payments are less! We didn’t expect that and are very surprised. Rockie is so helpful and courteous and h More

by Kia sorento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Sep 04, 2019 -

Phil Smith Kia responded

Thank you for your positive feedback. We are always excited to hear from our customers who we are able to help with our vehicle exchange program. Lowering your monthly payment is always great, especially if we can get you in a newer car. Once again, thank you for trusting us with your business. We appreciate you!

August 26, 2019

Absolutely the best service I've ever had Rockie is one of the best car salesman I ever dealt with."Absolutely phenomenal service" couldn't ask for a better salesmen your the man Rockie. Kurt More

by trumpmaga713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Kirk Jackson
Sep 04, 2019 -

Phil Smith Kia responded

Thanks for the positive 5-Star feedback. We will make sure to pass along to Rockie your excitement. We are happy that you had a great experience at our dealership both in sales and finance. We strive in trying to provide outstanding service and thank you for taking the time to leave such a kind review.

August 26, 2019

Quick and easy Had a tire pressure warning. Vehicle checked out and reset in 8 minutes. Also helped me with questions about instrument panel . Very friendly and hel More

by Gator Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie, Paco Cuevas
Sep 04, 2019 -

Phil Smith Kia responded

We are thrilled to hear your service experience was positive. Thank you for letting us know and taking the time to leave a review. Your feedback is important. We do try to help customers with a friendly and fast experience. It sounds that in your case we were able to accomplish this. Thanks again and drive safe!

August 25, 2019

quick and easy great service Charles was an awesome salesman and gave us exceptional service. We came in with a set budget that was met, and got a better car than what we expected More

by laxsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Jackson, Charles Lugo
Sep 04, 2019 -

Phil Smith Kia responded

Thank you for your business and 5-Star review. We are happy to hear you were able to drive away with a better car than expected. We understand that our customer's budget, and work with their needs to deliver the best possible options. Again, we really value your business and thank you for taking the time to leave a review. We will be sure to let Charles know!

August 25, 2019

Salesman Rockie, excellent. Rockie great customer service and great dealership this is my outta Kia the rd one from Rockie Dobson he’s always pleasant great to deal with More

by Forte s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Bjion Campbell, Monica Aguado
Sep 04, 2019 -

Phil Smith Kia responded

Thanks for the awesome feedback. Rockie does a great job and is always aiming to please. We are glad you had a great experience and are very thankful for your business. Please let us know if there is anything else we can do.

August 19, 2019

Very happy Ramon worked very hard to please us. He’s an asset to the company. I am so glad he assisted us and I would tell anyone who was interested to look fo More

by JennyZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
Sep 04, 2019 -

Phil Smith Kia responded

Jenny, Thank you for leaving a positive review. We appreciate your business and are happy to here you were satisfied. Please let us know if there is anything you need for the future. Thanks!

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