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Phil Smith Kia

Lighthouse Point, FL

4.7
867 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 867 reviews

November 28, 2019

It was a great experience. My salesman Edson was courteous, professional, helpful and very knowledgeable. He made me an offer I couldn’t refuse and provided excellent customer Service. I will surel More

by Jmartell
Recommend Dealer
Yes
Employees Worked With
Edson Dealmeida, Jorge Cardoso
Dec 01, 2019 -

Phil Smith Kia responded

Hi! We are stoked to see you had a five-star experience with us. Our staff is dedicated to ensuring our customers receive the best service available. It's great to see your experience wasn't any different. Hope to see you again soon!

November 27, 2019

Charles Lugo is an amazing salesman & Devin leads by example This is the place and the people that go over and above to help you find the perfect car for you! Even if you wasn't planning on getting a car or leas More

by Katy Najera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie, Charles Lugo, Jorge Cardoso
Dec 01, 2019 -

Phil Smith Kia responded

Hi Katy, thanks for the feedback! We appreciate it. Our goal is to assist our customers with whatever they need. Glad to see you had a wonderful experience with us and we look forward to assisting you again! Congrats on your new Forte!

November 27, 2019

The team always treats me with respect. They worked with me for the past 3 months to ensure that I got the best deal. They were patient and professional throughout. Shout out to Devin, manager, and Charle More

by kidhage
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie, Charles Lugo
Dec 01, 2019 -

Phil Smith Kia responded

Hi! Thank you for taking the time to leave a review. It's terrific to hear you had such a stellar time at our dealership. We pride ourselves on exceptional customer service and our highly trained technicians. Pleased to hear you enjoyed it and we look forward to helping you in the future!

November 18, 2019

Great staff. We arrived in the afternoon to pick up the Telluride I ordered. Rockie took excellent care of my wife and I. Devin was true to his word. Great atmosphere and everyone we spoke to were amazing. More

by jjgctg
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Devin Liladrie, Jorge Cardoso
Nov 19, 2019 -

Phil Smith Kia responded

Hi! Thank you for choosing us for your Kia needs. Our team is always ready and willing to help! We are happy to hear you enjoyed your experience with us and look forward to helping you again!

November 14, 2019

Charlie was amazing as a salesman. We didn't get any pressure and weren't sold anything I didn't want. He took the time to make sure I was truly happy with the vehicle we were looking at buying. Will ab More

by Brandon P
Recommend Dealer
Yes
Employees Worked With
Ken Mariano, Charles Lugo
Nov 15, 2019 -

Phil Smith Kia responded

Hi Brandon, thank you for taking the time to leave us feedback. Our customers' satisfaction always comes first. From the second you step foot into our dealership we aim to exceed your expectations. It's great to see we did that for you and we can't wait to help again!

November 06, 2019

GREAT SERVICE Rockie Dobson was a good salesman. He answer all my questions. The only problem it takes so long to buy a car. But would buy another car from them More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Monica Aguado
Nov 06, 2019 -

Phil Smith Kia responded

Hi Janet, thank you for taking the time to leave a review. It's terrific to hear you had such a stellar time at our dealership. We pride ourselves on exceptional customer service and our highly trained technicians. Pleased to hear you enjoyed it and we look forward to helping you in the future.

November 05, 2019

THE TELLURIDE ROCKY WAS GREAT. PROFESSIONAL AND PERSONAL.. THE EXPERIENCE WAS PAINLESS. IT IS OUR THIRD CAR FROM THIS DEALERSHIP AND EACH TIME IT GETS BETTER. THAN More

by JOE 2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Nov 06, 2019 -

Phil Smith Kia responded

Hi Joe, thanks for the feedback. Quality service is what we aim for every single time. It's great to see hear you had a wonderful experience with us and we can't wait to see you again!

October 27, 2019

awesome service Me service rep Hilary was awesome . She got me in and out quickly . The service manager Rachael is also great I have spoke with her a couple times and More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilary and Rachael the service manager
Oct 28, 2019 -

Phil Smith Kia responded

Hi Deb, we are stoked to see you had a five-star experience with us. Our staff is dedicated to ensuring our customers receive the best service available. It's great to see your experience wasn't any different. Hope to see you again soon!

October 19, 2019

Fair and Honest Our salesman Charles Lugo was extremely thorough and personable. He answered all of our questions with patience and professionalism. We will definitel More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Jackson, Karel Johnston, Charles Lugo
Oct 19, 2019 -

Phil Smith Kia responded

Hi Deb, thanks for the feedback! We appreciate it. Our goal is to assist our customers with whatever they need. Glad to see you had a wonderful experience with us and we look forward to assisting you again!

October 14, 2019

Customer Service I love my new 2020 Forte that Charles helped me choose! This location is very patient and super professional, thank you Phil Smith Team for your amazi More

by vrodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie, Charles Lugo
Oct 14, 2019 -

Phil Smith Kia responded

Hi! Thanks for taking the time to give us a review! At Phil Smith Kia, your satisfaction is our top priority. We're happy to see you enjoyed your time and look forward to seeing you again!

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