Phil Smith Kia

Customer Service Bijon was EXCELLENT - is he looking for a job? Because I would hire him in a minute. Also the guy in your service area out front was great. Bijon was EXCELLENT - is he looking for a job? Because I would hire him in a minute. Also the guy in your service area out front was great. More

Service Experience I have never had a bad experience at KIA. Most recently had an issue with my car's AC. I work on the road, and needed to get the issue fixed ASAP, so I have never had a bad experience at KIA. Most recently had an issue with my car's AC. I work on the road, and needed to get the issue fixed ASAP, so I stopped by my neighborhood PEPBOYS. I was also unsure if the issue would be covered under my warranty. I was quoted $1900. Of course, I then called KIA, set up an appointment when I had my day off. Thankfully, the issue would have been covered by my warranty, however, the issue was not what PEPBOYS told me it was. So, not only did I save $1900 (shame on them), but I worked with a trusted dealership. Thanks KIA! More

Working with the excellent help of Phil Smith salesman Janos Vegh, I found a 2017 Red KIA Sportage that is perfect for me. Thank you Janos Vegh, I found a 2017 Red KIA Sportage that is perfect for me. Thank you More

Rockie is the best sales consultant, i really appreciate my New Kia 2021. They make easy everything and I get good deal thank you so much🙏👍 my New Kia 2021. They make easy everything and I get good deal thank you so much🙏👍 More

Is all about the customer service !! They do a great job to make you feel welcome and important. Bjion is one of the best customer service representative on the dealership service period. The guys at the sh to make you feel welcome and important. Bjion is one of the best customer service representative on the dealership service period. The guys at the shop are nice and efficient. There always waiting time, but they have good amenities and always giving uptades of how they are doing. I highly recommend Phil Smith Kia for buying a car or servicing one. -Victor- More

Very good professional service. Especially my salesman Hab. I would recommend this dealership. Ample inventory as well I’m glad I chose a Kia Nice Hab. I would recommend this dealership. Ample inventory as well I’m glad I chose a Kia Nice More

I recently purchased a 2016 Kia Soul from Phil Smith Kia. The car was listed on the car max website. It was a simple process contacting the dealership through their website and setting up a test drive. The The car was listed on the car max website. It was a simple process contacting the dealership through their website and setting up a test drive. The salesman, Charles Lugo, was extremely knowledgeable and helpful. It only took one visit to the dealership to complete the transaction. Mr. Lugo delivered a shining Fully detailed vehicle to me complete with a full tank of gas. I a am completely satisfied with my interactions with everyone at Phil Smith Kia and highly recommend them. They provide excellent customer care and service above the norm. More

Difficult obtaining final pricing, lots of let me calculate. Overall fair to.good organization. Too much wait right here and I’ll get the answer...Sales offices are restrictive and quite dull, no photos. Pictur Overall fair to.good organization. Too much wait right here and I’ll get the answer...Sales offices are restrictive and quite dull, no photos. Pictures no reading material. My sales was.quite enthusiastic on facts and vehicle features, but needs to understand customers don,t have unlimited time to sit and wait. Promptness on appointments is also a weak point. This review is from a 30yr commission salesman with excellent results. More

I service my car here regularly. The service center is very clean and stylish. Everyone is very courteous and professional. Ted G was amazing and very informative about what your car needs very clean and stylish. Everyone is very courteous and professional. Ted G was amazing and very informative about what your car needs More

The entire team was extremely friendly, helpful, mindful of my budget, and efficient with my time. I appreciate their efforts, bought a car that I'm extremely happy with, and look forward to working with th of my budget, and efficient with my time. I appreciate their efforts, bought a car that I'm extremely happy with, and look forward to working with them again in the future. More