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Phil Smith Kia

Lighthouse Point, FL

4.7
867 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 867 reviews

January 10, 2021

Best dealership hands down! They go above and beyond!!! I live in Boynton and do the drive to Lighthouse Point. I will not go to any other dealership! Preston is the nicest guy went above and beyond. I More

by LAURA STUART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Seiler
Jan 11, 2021 -

Phil Smith Kia responded

Thank you for such a wonderful review, Laura! Great to hear that Preston and the team were so helpful! We appreciate your time and business!!

January 10, 2021

David was awesome to work with. He understood my needs and went the extra mile to make sure we were going home happy. He was amazing ! More

by anlayne49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gardner
Jan 11, 2021 -

Phil Smith Kia responded

Thank you for your review, anlayne49! Great to hear that David was so helpful! Thank you for choosing Phil Smith Kia!!

January 09, 2021

very awsome service, he help us out through all the steps, and had the carr on time and took the time to go through the gadgest with my wife More

by camibernal
Recommend Dealer
Yes
Employees Worked With
Diego Dias, Jorge Cardoso
Jan 10, 2021 -

Phil Smith Kia responded

We are so glad that you and your wife had such a great car buying experience! Diego and Jorge will be happy to hear this as well. Thank you for taking the time to write a review, camibernal. We appreciate it!

January 08, 2021

Professional service at a good price. Sales man was very informative and professional at his job.If your looking for a new or used car I would Strongly recommend this dealership More

by wiltj74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Jan 09, 2021 -

Phil Smith Kia responded

Thank you, wiltj74! Rockie will be so happy to hear that he was so informative and helpful with your car buying experience. Thank you for choosing Phil Smith Kia!

January 07, 2021

Great service, friendless, patient, understanding. Not pushy at all. What a great 👍 experience. Thank you 😊 💓 all at Phil Smith Kia, you guys & girls are awesome. More

by xxmoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Tracey Pecci, Bjion Campbell, Devin Liladrie, Jorge Cardoso
Jan 09, 2021 -

Phil Smith Kia responded

Hi, xxmoll! Thank you for your feedback. We are thrilled to hear that our team was so helpful with your car buying experience. We look forward to being of service to you again in the future!

January 07, 2021

We purchased a new 2021 Kia Sorento, our 5th one. 1 week We purchased a new 2021 Kia Sorento, our 5th one. 1 week later I went to the Phil Smith Kia Service dept. in Lighthouse Pt. Florida to give them the More

by kia2019sorentoSXLguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phillip Jackson Service Manager, Karel Johnston
Jan 11, 2021 -

Phil Smith Kia responded

Hello. We are very sorry that you did not have a good experience with us. Your feedback is important to us. Someone will be in touch with you to discuss this matter. Thank you.

Jan 21, 2021 -

kia2019sorentoSXLguy responded

For the record: 2 weeks later no one contacted me as mentioned above. Just improve your customer service and the way you treat customers. Before scheduling appointments, check to be sure you have the parts. And even after I arrived you said you had the part. Don't make customers wait over 2 hrs thinking their car is being worked on before you realize you don't have the part! And an "I'm sorry, we messed up" is sometimes all that's needed rather than telling me I had an attitude.

January 06, 2021

Diego Dias help me and my wife trade in our existing Kia for a new 2021 Kia. The process was quick and easy and any hiccups we had he made sure to take care of to help us get into our new lease. I highly re More

by GFaraone93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Dias
Jan 06, 2021 -

Phil Smith Kia responded

Thank you or your review and recommendation, GFaraone93! Great to hear that Diego and the team were so helpful! We appreciate your time and business!!

January 05, 2021

Stephen devin amd the kia crew wirk things out and got me my new telluride in less than 2 hrs. Event hought my credit wasnt that good i was able to take this beautiful suv home. Thanks so much. John vergel More

by joveror
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie, Monica Aguado, Stephen Pastore, Jorge Cardoso
Jan 06, 2021 -

Phil Smith Kia responded

Thank you for your review, joveror! Awesome to hear that Stephen, Devin and the team were able to help make your car buying experience such a positive one. Thank you for choosing Phil Smith Kia!

Jan 07, 2021 -

joveror responded

Anytime. You guys were excellent and the dealer service is AAA. THANKS AGAIN.

January 03, 2021

The service was convenient and fast, the staff very friendly and the price is reasonable, I found nothing to complain about, I will greatly recommend others More

by isayala7077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol , Rockie Dobson, Tracey Pecci, Bjion Campbell, Devin Liladrie, Ken Mariano, Preston Seiler, Abdullah El Habashy, David Gardner, Diego Dias, Jorge Cardoso
Jan 06, 2021 -

Phil Smith Kia responded

Hi, isayala7077! Thank you for your review and recommendation. We are thrilled that you were so satisfied with your experience. Thank you for choosing Phil Smith Kia!

January 01, 2021

Édson was great! He helped us a lot to find the perfect car for me and my wife! I do recommend him to anyone who wants to buy a new or used car. More

by Marcos Bourdon and Ellen Bourdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edson Dealmeida
Jan 03, 2021 -

Phil Smith Kia responded

Thank you for choosing Phil Smith Kia, Marcos and Ellen! We are thrilled to hear that Edson helped make your car buying experience such an exceptional one. We look forward to being of service to you again in the future!

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