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Phil Smith Kia

Lighthouse Point, FL

4.8
881 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 881 reviews

May 15, 2021

The service Dept that Phil Jackson runs is second to none outstanding from the time you arrive till you leave they keep you informed on everything that is happening to your car and the customer service is fa More

by ballman055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Bjion Campbell, Ken Mariano, Diego Dias, Anthony Lett
May 16, 2021 -

Phil Smith Kia responded

Thank you for your awesome review, ballman055! We look forward to being of service to you again in the future. Thank you for choosing Phil Smith Kia!

May 14, 2021

Really disappointing experience. The price they advertise online is not the true price of the car. I went to purchase a used car yesterday and the price advertised online was $13899.00. Then when More

by greg
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Preston Seiler
May 18, 2021 -

Phil Smith Kia responded

Hi Greg! We are sorry that you were disappointed with your experience.

May 14, 2021

Visiting florida with tire problem. Very efficient. Friendly responsive service. Have dealt with a number of car dealerships over the years (domestic cars and foreign) More

by jackson.barbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell, Ameer Ali
May 15, 2021 -

Phil Smith Kia responded

Hi jackson.barbe! Thank you for your review. We appreciate your business and look forward to being of service to you again in the future.

May 14, 2021

Worked with Edson....He made the process easy and convenient! I traded and then purchased an Audi Q7....Upfront pricing/fair trade deal POSITIVE EXPERIENCE! More

by Dawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Dealmeida
May 15, 2021 -

Phil Smith Kia responded

Hi Dawn! Glad to hear that you had such a positive experience. Thank you for your review and thank you for your business.

May 10, 2021

Service was fast and great. The staff was friendly and made sure to communicate with me the whole time. They even washed my Car! Will be returning. More

by Maressafuhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ameer Ali
May 10, 2021 -

Phil Smith Kia responded

Hi Maressafuhs! Thank you for sharing your experience. We strive to provide the very best service. Great to hear that is what you experienced. We look forward to being of service to you for years to come!

May 10, 2021

Preston was amazing. He was patient and worked hard to make sure my Mom had everything she wanted. He was so very helpful and pleasant. Definitely went above and beyond. Thank you!!! More

by Kevhoran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Seiler
May 11, 2021 -

Phil Smith Kia responded

You’re welcome, Kevhoran! Preston will be happy to hear that he was so helpful to you and your mom. Thank you for choosing Phil Smith Kia!

May 10, 2021

Fast friendly and affordable . I would return to this dealership for service again . The staff was very helpful and got me in and out quickly More

by deborahsmaling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell
May 11, 2021 -

Phil Smith Kia responded

Awesome to hear, deborahsmaling! We look forward to being of service to you again in the future. Thank you for choosing Phil Smith Kia!

May 10, 2021

Had a nice young salesman named “ “Preston”. He was not pushy or overwhelming. He offered different options and different cars . I went in for one car , left wirh one much more affordable . He made it a go More

by Allenmary129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston , Monica Aguado
May 11, 2021 -

Phil Smith Kia responded

Thank you for your review, Allenmary129! Great to hear that Preston helped make your car buying experience such a positive one. We appreciate your business!

May 07, 2021

Fantastic service, sales team works very hard to keep clients happy. Very knowledgeable and caring staff. Dealership is clean and modern, coffee, water, WiFi, comfy waiting area. More

by afiera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil in service, Edson Dealmeida
May 08, 2021 -

Phil Smith Kia responded

Hi Afiera! Thank your for the feedback. That is exactly what we strive to provide our customers. We appreciate your business and look forward to seeing you again soon!

May 06, 2021

They were very persistent to determine where the unknown noise was coming from. Knowledgeable and friendly service. Dealership was very clean and my car was returned cleaner than when I brought it in. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil - the service manager who followed my car every step of the way... even on his day off., Bjion Campbell, Ameer Ali
May 06, 2021 -

Phil Smith Kia responded

Hi Mary! Glad we could determine the issue. Thanks so much for sharing your experience. We appreciate your business and look forward to being of service to you again in the future!

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