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Phil Smith Kia

Lighthouse Point, FL

4.7
867 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 867 reviews

May 23, 2021

It was a pleasure doing business at Phil Smith Kia. The customer service was amazing from the door to the exit!!!! Come see Stephen he is great to work with. Will More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pastore
May 24, 2021 -

Phil Smith Kia responded

Thank you for your feedback, Will! We strive to provide the very best customer service and we are happy that is what you experienced. We will be sure to let Stephen know. Thank you for choosing Phil Smith Kia!

May 21, 2021

This dealership is the best I’ve ever been to. The staff is friendly and courteous. Every time I bring one of our car in for service they make feel like I’m family. More

by Sbard55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell
May 22, 2021 -

Phil Smith Kia responded

Thank you for your feedback, Sbard55! We strive to provide the very best customer service and we are happy that is what you experienced. Thank you for choosing Phil Smith Kia!

May 20, 2021

Charles Lugo is very friendly and he was really helpful. He always give us an option and never puts to do something, and he’s fun and have a lot of common More

by Tuan Khual
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Lugo, Jorge Cardoso
May 21, 2021 -

Phil Smith Kia responded

Thank you for your review, Taun Khual! Great to hear that Charles helped make your experience such a positive one. We appreciate your business!

May 20, 2021

If you want to talk about professional this is the place that will check all the boxes. The staff of friendly and really care about you. Rockie takes it to another level to makes sure you are 1000% satisfi More

by Carnival2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Devin Liladrie, Jorge Cardoso
May 21, 2021 -

Phil Smith Kia responded

Thank you for your awesome feedback, Carnival2022! We strive to provide the very best customer service and we are happy that is what you experienced. Thank you for choosing Phil Smith Kia!

May 19, 2021

When I got there they told me It was going to take an hour to a hour & a half for an oil change. I asked could I be alot shorter than that because I had somewhere to be. They were able to get It complete More

by Tim Robinson
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ameer Ali
May 20, 2021 -

Phil Smith Kia responded

Hi Tim! Glad that we could help you in a timely manner. Thank you for your business. We look forward to being of service to you again in the future!

May 19, 2021

1st let's start out by saying I live closer to another Kia dealer I will not mention their name because I don't want to give them the publicity. I have been going to Phil Smith Kia for close to 10 years f More

by Lak719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell, Preston Seiler, Tracy Farnen, Ameer Ali
May 20, 2021 -

Phil Smith Kia responded

Hi Lak719! Bijon and Tracy will be thrilled to hear that they are always so helpful. Thank you for your recommendation. We appreciate your loyalty and look forward to seeing you next time!

May 15, 2021

The service Dept that Phil Jackson runs is second to none outstanding from the time you arrive till you leave they keep you informed on everything that is happening to your car and the customer service is fa More

by ballman055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson, Bjion Campbell, Ken Mariano, Diego Dias, Anthony Lett
May 16, 2021 -

Phil Smith Kia responded

Thank you for your awesome review, ballman055! We look forward to being of service to you again in the future. Thank you for choosing Phil Smith Kia!

May 14, 2021

Worked with Edson....He made the process easy and convenient! I traded and then purchased an Audi Q7....Upfront pricing/fair trade deal POSITIVE EXPERIENCE! More

by Dawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Dealmeida
May 15, 2021 -

Phil Smith Kia responded

Hi Dawn! Glad to hear that you had such a positive experience. Thank you for your review and thank you for your business.

May 14, 2021

Visiting florida with tire problem. Very efficient. Friendly responsive service. Have dealt with a number of car dealerships over the years (domestic cars and foreign) More

by jackson.barbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bjion Campbell, Ameer Ali
May 15, 2021 -

Phil Smith Kia responded

Hi jackson.barbe! Thank you for your review. We appreciate your business and look forward to being of service to you again in the future.

May 14, 2021

Really disappointing experience. The price they advertise online is not the true price of the car. I went to purchase a used car yesterday and the price advertised online was $13899.00. Then when More

by greg
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Preston Seiler
May 18, 2021 -

Phil Smith Kia responded

Hi Greg! We are sorry that you were disappointed with your experience.

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