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Phil Smith Kia

Lighthouse Point, FL

4.7
855 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 855 reviews

September 03, 2022

The lease of our 2023 Kia Seltos S was a blast. Thanks to Jonathan and Tydis, everything worked seamlessly. The service and the price were fantastic. More

by Friedrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tydis Marshall
Sep 15, 2022 -

Phil Smith Kia responded

You’re welcome, Friedrich! Jonathan and Tydis will appreciate the feedback. We appreciate your business and look forward to assisting you again.

September 03, 2022

I set up a 9am appointment after talking to Byron and making absolutely sure the 2011 Lexus GS350 had not been sold. I showed up the next morning only to find out the car was in fact sold. I drove 60 mil More

by ojj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny Kelly, Lauren Prindle. , Byron McNair
Sep 17, 2022 -

ojj responded

I set up a 9am appointment after talking to Byron and making absolutely sure the 2011 Lexus GS350 had not been sold. I showed up the next morning only to find out the car was in fact sold. I drove 60 miles to Phil Smith Kia for nothing and quite frankly this is very unprofessional and very disappointing. I should have been told when I called about the car that it was sold. I emailed the Kenny Kelly, the manager, and Lauren Prindle about my experience and obviously I have yet to hear back from either of them. Unprofessional, unreliable, disappointing.

September 03, 2022

Chris was awesome, very professional and kind. Got me into my KIA Forte with VIP service. More

by aliciataylor032020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miranda
Sep 15, 2022 -

Phil Smith Kia responded

Chris will be thrilled to hear your feedback. Thank you for choosing Phil Smith Kia!

September 02, 2022

Professional- knowledgeable and friendly staff. Rockie could have been nicer in showing us the card we were interested in. Working with the finance Manager and negotiating the final cash price w More

by Skol9999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijion, Rockie Dobson
Sep 15, 2022 -

Phil Smith Kia responded

Thank you for taking the time to leave a review. Rockie and the team will appreciate your feedback and recommendation. We appreciate your business!

September 02, 2022

They were helpful and friendly, showed me cars I wanted to see, answered questions fully and negotiated professionally More

by Tracy Kolody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijon, Rockie Dobson
Sep 15, 2022 -

Phil Smith Kia responded

We are so glad that you had an excellent experience with the team. Thank you for choosing us for your vehicle needs!

August 31, 2022

Thanks Fabio and monica help me to get my new kia telluride ,they made the process so simple the way l can recomend to all my friends and family to go see them , thanks again guys More

by Mike D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabio Silva
Sep 15, 2022 -

Phil Smith Kia responded

We are so glad that you had an excellent experience with the team. Thank you for your recommendation and for choosing us for your vehicle needs!

August 31, 2022

The service provided by Edson was the best and work very hard to get me the price I could afford. Thank you so much. More

by lucyjfinkelstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Dealmeida, Jorge Cardoso
Sep 15, 2022 -

Phil Smith Kia responded

Thank you for letting us know! Edson works hard for our customers. He will be happy to hear that he was so helpful. Thank you for choosing Phil Smith Kia!

August 30, 2022

Very nice and clean. Employees goes over and beyond for there customers.Very satisfied with everything, especially with Luis and Monica. More

by keshajordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Aguado, Luis Sotomayor
Sep 15, 2022 -

Phil Smith Kia responded

Thank you for your review. Our team always goes above and beyond for our customers. We are thrilled we could help you. Thanks for choosing us for your vehicle needs!

August 29, 2022

Very excellent customer service . Sales consultant Rockie was very polite and helpful . Easy to talk with no pressure. I felt very comfortable doing business with this dealership and More

by reidgreensonia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Sep 15, 2022 -

Phil Smith Kia responded

We are so glad that you had an excellent experience with Rockie and the team. They will appreciate the feedback. Thank you for choosing us for your vehicle needs!

August 28, 2022

This my second car from Phil smith Kia and Rockie Dobson excellent experience and customer service More

by Lulubingooptima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Sep 15, 2022 -

Phil Smith Kia responded

We are so glad that you had an excellent experience with Rockie and the team. Thank you for choosing us for your vehicle needs!

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