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Phil Smith Kia

Lighthouse Point, FL

4.7
855 Reviews

4250 North Federal Highway

Lighthouse Point, FL

33064

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Showing 855 reviews

November 05, 2022

Excellent customer services I would recommend sales representative Byron he was extremely patient and helpful. The staff are all friendly More

by ericagarrido
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron McNair
Nov 29, 2022 -

Phil Smith Kia responded

Hi Erica. We are thrilled that you enjoyed your visit. We are grateful for the five stars, and thank you for choosing Phil Smith Kia

November 02, 2022

Great customer service good see my guy Charlie very professional and outgoing straightforward very relaxed and easy process More

by Celia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Lugo
Nov 29, 2022 -

Phil Smith Kia responded

Thank you Celia for the five stars. We appreciate your review.

November 02, 2022

This place is NOT professional I know there is low inventory on cars and you have to act fast to buy but you can still deal with people in a courteous manner. I'm a karmic person and the day will come More

by cassomio53
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Byron McNair
Nov 29, 2022 -

Phil Smith Kia responded

We strive to provide excellent customer service. We are sorry that your experience was not a positive one. Thank you for your feedback.

November 01, 2022

Rockie is Very professional and courteous and would recommend this dealership if you’re shopping for a good car More

by Afinewine1949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Nov 29, 2022 -

Phil Smith Kia responded

We are thrilled that you enjoyed your visit. We are grateful for the five stars, and thank you for choosing Phil Smith Kia

October 29, 2022

Good attention from the staff, especially Mr. Edson Dealmeida, they looked for a way to make him leave pleased. More

by gmundi3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Edson Dealmeida
Nov 01, 2022 -

Phil Smith Kia responded

Thank you for the review! Edson and the team will be happy to hear that they were so helpful. We really appreciate you choosing us for your vehicle needs and look forward to being of service to you next time.

October 25, 2022

My sales guy, Luis Sotomayer is awesome, really easy to deal with and I appreciate the nice people around here More

by rj.checkraise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Sotomayor
Nov 01, 2022 -

Phil Smith Kia responded

Thank you for the review! We are always happy to help. Luis and the team will appreciate the feedback. Thanks again!

October 22, 2022

Rockie was an absolute pleasure to work with as a first time car buyer. Very personable and not pushy at all. There were no games look forward to coming back in the future for my next Kia. More

by Trevor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockie Dobson
Nov 01, 2022 -

Phil Smith Kia responded

Thanks, Trevor! We will be sure to share your review with Rockie. We look forward to assisting you next time!

October 16, 2022

Was a good compromise. Yes I would recommend. Ray Santiago is very personable and gave us all the attention we needed to get thru this. More

by howcly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Liladrie
Oct 16, 2022 -

howcly responded

Was dissatisfied that there was no navigation system. I knew that it was a base line care however even a cell phone comes with a navigation system. That is a basic as a back up camera. It would have been nice if that would have been pointed out to me. I would have traded the awd for the navigation system. The sticker was hidden behind the tinted glass and could not be read. Not a deal breaker but a 2023 no matter what model should have a navigation system as part of its package.

October 15, 2022

I am a repeat customer and bought a second Sportage. Chris Miranda was awesome and I highly recommend him.! More

by Rhenl6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miranda
Nov 01, 2022 -

Phil Smith Kia responded

Thank you for being such a loyal customer! Chris will be happy to hear your remarks and recommendation. We appreciate your business and look forward to seeing you again.

October 13, 2022

There Was Great Customer care and Concerns, As Well As Awesome Answer To All My Questions. More

by Kathytap495
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey, Santiago
Nov 01, 2022 -

Phil Smith Kia responded

We aim to please! Thank you for choosing us for your vehicle needs. We appreciate your business!

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