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Phil Smith Kia
Lighthouse Point, FL
881 Reviews
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Showing 881 reviews
January 10, 2023
I went into the dealership today and had a very good experience, everyone was falling all over themselves to help us and our salesman. Stephen Pastor was the best of the best. I recommend this dealershi experience, everyone was falling all over themselves to help us and our salesman. Stephen Pastor was the best of the best. I recommend this dealership 100%. More
by Esther
Employees Worked With
Devin Liladrie, Monica Aguado, Stephen Pastore, Delaney McClarnon
January 03, 2023
FORGED DOCUMENTS! We purchased a Telluride from Phil Smith Kia and our salesperson was KONSTANTINOS "GUS" VOUVOUDAKIS. Turns out we were sent a copy of documents via We purchased a Telluride from Phil Smith Kia and our salesperson was KONSTANTINOS "GUS" VOUVOUDAKIS. Turns out we were sent a copy of documents via email and it showed my husband's signature and a date of 12/26/22 which were never signed by either of us. The signature was not even close. I confronted Gus and he walked away and went outside. I spoke with a Joe Collins and we really thought at the very least, someone would have contacted us from Kia other than at this dealership. We have no idea if anything else was forged. Gus, also forced me to leave a wonderful google review for him before he would even take our papers to finance. He said he can't until I do the google review. I even made the remark do you want to write it for me too? Obviously I took the google review down as soon as I figured out what went on. He is a very underhanded sales person and please, please beware. If anyone can help with contacting the higher ups at Kia Headquarters, please pass along the information. We really thought we would have at the very least received a phone call from a higher up so we knew they were aware of the situation but that never happened. Gus actually had the audacity to email the other day asking how we are liking the vehicle and if he could help with the features. We are more than appalled because we had an appointment at noon on Monday 12/26/22 which he scheduled (and before we knew of the forgery) and Gus said he was too busy to keep the appointment because he was with other customers and wanted me to reschedule. This after I took time off work and drove 45 mins each way. I am a very easy going person and very accommodating and of course I said "ok, I'll come back at a later time". It was that evening we received the email with the forgery. I guess Gus didn't know the customers get a copy. PLEASE BEWARE of this "GUS" KONSTANTINOS VOUVOUDAKIS PS, We wouldn't have even given this 1 star if the google reviews didn't make you give at least 1 star to post. More
by LorenaCox
Employees Worked With
Gus Vouvoudakis
December 29, 2022
Dealing with Ty was fabulous. But after bought the car for 37K cash can’t even do 65 MPH on the free way. I went back to deal with the issues. manager wouldn’t fix the issue. I ha But after bought the car for 37K cash can’t even do 65 MPH on the free way. I went back to deal with the issues. manager wouldn’t fix the issue. I have to paid for the tires after I bought the car just 1 day after bought the car.. Before buying use car from them take the car to the free way to test drive it because if you just drive it off free way there is might be issue you won’t know. Take your money some where else so you don’t have deal with them. They will not work with you after you sign up for the car. More
by lochar2003
Employees Worked With
Ty Robinson, Devin Liladrie, Monica Aguado, reinaldo schiavinato, Jorge Cardoso, Delaney McClarnon
December 20, 2022
This dealership is very professional along with its consultants. Ty helped me get a new car and he was very attentive and very knowledgeable! I will recommended going to him consultants. Ty helped me get a new car and he was very attentive and very knowledgeable! I will recommended going to him More
by edsilvaa123
Employees Worked With
Ty robinson
