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11 Reviews of Phil Meador Toyota - Service Center
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March 05, 2025
Bought a Camry with complete confidence in product. Also thankfully purchased extended warranty from Phil Meador Toyota. It has now been in the shop almost 4 months and they say no idea when they can g Also thankfully purchased extended warranty from Phil Meador Toyota. It has now been in the shop almost 4 months and they say no idea when they can get parts to fix the problem. They do not care becouse we are paying 15 dollars a day to them to rent a car from them. The so called warranty they charge for only was good for one week.this company is a rip off to its patrons.meadors only want your money then so called service is over. More
by Idahoearthworks
Employees Worked With
Roger Adams, Courtney Salvesen, Jesse McGuire
October 13, 2018
Dishonest service writer They tried to tell me my brand new tires were worn and needed to be replaced. The customer lounge was very nice. The sales personnel didn’t bother me. They tried to tell me my brand new tires were worn and needed to be replaced. The customer lounge was very nice. The sales personnel didn’t bother me. More
by Not impressed
Employees Worked With
Roger Adams, Jesse McGuire
January 03, 2017
Best place to purchase a vehicle Over the past decade or so, I have purchased four vehicles from Kenny Gravis at Phil Meador Toyota. Every time the transactions are smooth, fluid, exi Over the past decade or so, I have purchased four vehicles from Kenny Gravis at Phil Meador Toyota. Every time the transactions are smooth, fluid, exiting and an overall pleasant experience. From the time you walk in the door, to the time you drive off of the lot in your new vehicle, you are taken step by step until the keys are in hand and you're on your way! I currently own a Toyota Tundra. I love this truck. I couldn't have made it happen without Mr. Gravis and Phil Meador! A million thanks now and the next time as well! More
by Severe surfaces kesl severe
Employees Worked With
Kenny Gravis
April 01, 2016
Service. The staff is very professional and courteous. The service includes rides elsewhere. I like this added bonus and can take care of other business whil The staff is very professional and courteous. The service includes rides elsewhere. I like this added bonus and can take care of other business while I wait. More
by alvarez, amando123
Employees Worked With
Casey Allen, Landon Brower
December 22, 2014
Brakes I live in Laramie, Wy. Eight months ago I had taken my car in for brakes at a dealership here. Had problems with the brakes ever since then. The deal I live in Laramie, Wy. Eight months ago I had taken my car in for brakes at a dealership here. Had problems with the brakes ever since then. The dealership had my my car one more time trying to fix problem. Had planned on a trip to Pocatello to visit my daughter. Pick up my car got on highway realized my brakes were worse off then before. Called my daughter to get me in with you guys,( this was on a friday). You guys not only got me in but found the problem as well as informed me of my 60,000 mile check up. Driving in bad weather, with bad brakes was less then fun!! Driving home was safe and easy thanks to you guys!!! Your people were AWESOME!!! Thank you. As a business owner in Laramie I know how important it is to have customer satisfaction! Thank you again, Lorena Rodriguez Owner of Loving Touch Massage Therapy More
by ltmassage1
Employees Worked With
Phil Meador is whom I worked with. He did a great job! Thank you! Don't remember the parts guys name but he to was very helpful!
October 24, 2014
Service Dept I"ve had the pleasure of using Phil Meador's service department for almost a year now. I bought a 2012 Camry, and with their VIP Program, take it in I"ve had the pleasure of using Phil Meador's service department for almost a year now. I bought a 2012 Camry, and with their VIP Program, take it in every 5,000 miles. They are quick and professional. The online appointment option is awesome and so convenient. I also purchased tires from them a few months back. I am the guy who goes to every tire shop in town and gets a quote, and Phil Meador was right there price-wise with everyone else in town. More
by jaredcolson
Employees Worked With
William Roth, Roger Adams
December 31, 2013
In the last 3 years I have sold over 10 cars for your store but this last time I got a bad taste in my mouth when I was in your shop. The reason being is that your salesmen talked my 60 year old mother i store but this last time I got a bad taste in my mouth when I was in your shop. The reason being is that your salesmen talked my 60 year old mother into a "Bumper to Bumper" warranty that is not covering her. This is because your service worker told the warranty company that it was her fault for not doing maintenance even though she has all her records of maintenance since she bought her vehicle from Toyota. I feel that Toyota was just trying to make easy money off of an old woman. Now the warranty company will not fix her vehicle. I will not recommend Toyota to anyone else in the future. I want my voice to be heard about my disappointment with your company and I will let anyone know how unfair my mother was treated when they ask about your services. I work for the state and have recommended your company to many people in the past but I will not continue to do so any longer. I hope an $1100 job was worth losing a very loyal customer and I will make sure to let everyone know how disappointed I am with how my mother was treated at Toyota. Good luck to you and your company and I hope you can find another loyal customer like me but from now on, I will be sending all other business elsewhere. Thanks for all the good service you have provided me and my family thus far, but I cannot look past how my mother was treated the last time she went to you. Thanks, Deric Williams More
by Deric0804
Employees Worked With
service department
July 09, 2013
I'm not sure if it was the service manager or another employee in the service department that I spoke with, but I called in a panic before service closed on Tuesday, told the service rep on the phone tha employee in the service department that I spoke with, but I called in a panic before service closed on Tuesday, told the service rep on the phone that I hit a semi truck tire on the hwy near their dealership, and that I was worried I was leaking fluid. I told him that I was on my way to Utah and asked if I could just drive through to have them look at my car (fluid) just to make sure it was safe to drive until I get to Utah. The rep on the phone was not interested in helping at all, and simply said "no, we're closing up." I have worked for Toyota for the past 7 years in both the service and sales departments; this would never happen in my dealership. If someone called, we helped, or at least tried to help. I am very disappointed in this dealership, and the lack of customer service. More
by COToyota
Employees Worked With
Roger Adams or Other
November 06, 2010
Kenny Gravis always make me feel like family everytime i step a foot in the dealership. Kenny Gravis always give me a reason to feel good about the car i brought from him, everytime i see him on the street step a foot in the dealership. Kenny Gravis always give me a reason to feel good about the car i brought from him, everytime i see him on the street are at the dealership he always ask me if my car is running right and how life is treating me and for me to stop by tyhe dealership if anything goes wrong with my car. More
by callterr
Employees Worked With
Kenny Gravis
