Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Phil Meador Toyota
Pocatello, ID
223 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Filter Reviews by Keyword
By Type
Showing 223 reviews
January 11, 2016
Great experience!!! Jamie was very courteous & helpful. She responded initially to an internet request & had some vehicles up front & waiting when I got there. She was Jamie was very courteous & helpful. She responded initially to an internet request & had some vehicles up front & waiting when I got there. She was fun & funny. Brandon gave us a very good & fair deal. Very happy with this experience! More
by Thrilledwith4runner
Employees Worked With
Jamie Killebrew
November 13, 2015
Awesome We purchased our Rav 4 in October and Keenan and Chris made the experience awesome. ..I will go back for future purchases! Everything went so smoothly We purchased our Rav 4 in October and Keenan and Chris made the experience awesome. ..I will go back for future purchases! Everything went so smoothly and we love the car. We drove up from Colorado to make the purchase ....totally worth it! More
by mamaKat
Employees Worked With
Chris Whitney, Keenan Brune
October 23, 2015
No integrity. Went and looked a vehicle that i was going to purchase and told them I had a vehicle to trade in. Everything was going great until they offered me le Went and looked a vehicle that i was going to purchase and told them I had a vehicle to trade in. Everything was going great until they offered me less than half of my vehicles value and 2 grand less than rough trade in. We are talking about a 7K + difference. They tried to tell me that Kelly blue book is what they use for vehicle trade ins not NADA. So I asked why then are you trying to sell me the vehicle that is priced using NADA and was actually almost $1,600 over high blue book. He then tried to tell me he didn't know what the price guideline was and that it was set by another dealership and that is was not the Toyota store that set the price. Well last time I checked it was on the lot owned by Phil Meador and all of their prices are off NADA guidelines. So why wouldn't NADA trade in values apply? He then began to make excuses as to why the trade in value was sooo low and the sale price of the new car. He tried to tell me that banks and credit unions don't use NADA and that they use Kelly and so does the dealership. Obviously they don't as all of their vehicles are priced off of NADA values. He then began arguing with me about it by trying to convince me I was wrong and that their offer was a good one. He then tried to get me to tell him what would make me happy on the trade value by asking what it needed to be in order to make it work. I told him that his offer wasn't reasonable. He then offered to give me another $500 in trade in value which was just comical. I understand that they are out to make money as it is a business but there is a difference between making money and trying to steal someone blind. Also it is very unprofessional to flat out lie to my face about financial institution lending practices. I was expecting to be treated fairly and given a reasonable trade value according to NADA but instead I wasted over an hour of my time and had to deal with a salesman who tried to treat me as if I wasn't an informed educated customer. More
by Zuki87
Employees Worked With
Sean Funke
October 02, 2015
I highly recommend Phil Meador Toyota We had not purchased a new vehicle since 1998. We obviously had a lot of questions around buying vs leasing as well as many other questions. Keenan wa We had not purchased a new vehicle since 1998. We obviously had a lot of questions around buying vs leasing as well as many other questions. Keenan was very professional and explained the pros and cons of buying and leasing and did not give a high pressure sales pitch to buy the RAV4 we were considering. He seemed to have our interests in mind. Keenan was very knowledgeable about the RAV4 which made our purchasing decision very easy. The process was hassle free and Keenan even synched our phones to the bluetooth in the RAV4. Chris Whitney in finance was very transparent and great to work with-he made sure we understood everything we needed to regarding the finance piece of our transaction. With a salesman as professional as Keenan and Chris in finances, we won't wait 17 years to purchase our next vehicle. My wife and I highly recommend Phil Meador Toyota, Keenan Brune and Chris Whitney. More
by MarknAnnie
Employees Worked With
Chris Whitney, Keenan Brune
September 07, 2015
First Class Purchasing Experience William Roth was patient, knowledgable and diligent. He was honest and truly wanted to qualify my needs more than just sell me a vehicle. Because of William Roth was patient, knowledgable and diligent. He was honest and truly wanted to qualify my needs more than just sell me a vehicle. Because of William, I chose Phil Meador Toyota to purchase my 4 Runner. I knew what I wanted and had checked into several dealerships, but Phil Meador had William. Best yet, when i actually came to Pocatello to pay for my vehicle, William not only met my expectations, but i was pleasantly surprised to find the entire staff caring and genuine. Chris Whitney in Finance was an additional plus to my buying experience and I have already suggested to friends to contact the dealership in regards to their needs for a new vehicle. I recommend William and Chris, both, at the highest trustworthy level. Great experience!! I'll be back! More
by dpenk
Employees Worked With
Chris Whitney, William Roth
August 27, 2015
Very Professional, no hassles My wife and I are new to the area. We knew we wanted a Toyota but were not sure where to go. We didn't want to spend all day at a dealership only to b My wife and I are new to the area. We knew we wanted a Toyota but were not sure where to go. We didn't want to spend all day at a dealership only to be disappointed with high prices and hard sell tactics. We live over an hour away from Phil Meador Toyota so we called to see what they had. We spoke with Wiiliam Roth. After speaking with us for a few minutes and learning what we were interested in, he sent us via e-mail pictures of many Tundras and all the info on costs and payment options on all of them. There was no way we were going to beat those prices anywhere else. We spoke with him on the phone several times that day and he answered all our questions and was always quickly available, professional and friendly. He never talked down to us. When we finally decided what to buy, he took our information and told us to come to the dealership and that he would have everything ready for us. We arrived about an hour and a half later and we were warmly greeted by the staff and introduced to April who took all our information and while the paper work was being generated took us to the truck for a test drive. The truck was immaculately clean and ready to go. It drove like a dream. We went back and signed the paperwork with Mike Fernandez. He didn't try to upsell us with anything we couldn't use and gave us a good deal on what we did purchase. Then April went over everything in the truck and was completely knowledgeable about everything in it. She gave us a big hug and we were in our way. I can't say enough how pleased we were with our experience at Phil Meador Toyota. We have purchased many Toyotas in the past and this was by far the best experience we've had. Thank you so much to William, Mike and April, More
by JandJ5765
Employees Worked With
William Roth, Mike Fernandez
July 18, 2015
Toyota Tacoma Phil Meador Toyota - you guys ROCK !!! Keenan Brune, Brad Ostler and Chris Whitney, you guys made buying a new vehicle, simple, fun, and not too pain Phil Meador Toyota - you guys ROCK !!! Keenan Brune, Brad Ostler and Chris Whitney, you guys made buying a new vehicle, simple, fun, and not too painful. Thank you!! More
by Shan
Employees Worked With
Chris Whitney, Keenan Brune, Brad Ostler
July 15, 2015
HIghlander Great friendly dealer. Very happy with the service given us there. Easy to talk to. And they had what we wanted for the right price.. Great friendly dealer. Very happy with the service given us there. Easy to talk to. And they had what we wanted for the right price.. More
by Cab
Employees Worked With
Chris Whitney, Jimmy Hancock
July 13, 2015
Fabulous Sales and Service Department No need to go any further for a great dealership with great sales and service staff. I've been taking my vehicle there for service for years and have No need to go any further for a great dealership with great sales and service staff. I've been taking my vehicle there for service for years and have always been given honesty and quality work from the service department. We recently started looking for a new vehicle and Andrew Hall in the sales department has been wonderful. He listens, give options, answers questions and provides a comfortable and informative atmosphere to really find what you need. He never once pushed us to purchase something we weren't ready for, and he renewed my faith in car salesmen. If you are looking for a new car, no need to look any further than Andrew Hall at Phil Meador Toyota!! More
by andrea208
Employees Worked With
Andrew Hall
May 08, 2015
Very happy with all aspects of the purchase Even though I was buying a used car, the salesman, Keenan Brune, and Jimmy (sales manager?) made me feel like my purchase was the most important one o Even though I was buying a used car, the salesman, Keenan Brune, and Jimmy (sales manager?) made me feel like my purchase was the most important one of the day. Keenan listened to what I was looking for, my price range, and answered all my questions. I had visited anothe Toyota dealership in Idaho Falls and in my experience Phil Meador was head and shoulders above the other place. I would definitely recommend it to my family and friends. More
by KC
Employees Worked With
Keenan Brune
