
Phil Meador Toyota
Pocatello, ID
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We were pleased with our experience at Phil Meador Toyota. This is our second vehicle we have purchased from them. Kenny was very good at negotiating a price that was within our budget, and that was Toyota. This is our second vehicle we have purchased from them. Kenny was very good at negotiating a price that was within our budget, and that was great. We appreciated that very much. When we bought our Camry in 2007 there was a saleswoman named Heather that worked with us as well. While Kenny was great to work with, he seemed to be quite rushed. This may have left us a little uneasy. Heather, on the other hand, really took the time to explain all of the features, warranty information, etc. quite thoroughly before negotiating a deal. We appreciated this. Overall, we are happy with our Sienna, but we have had a few small issues. A few days after we bought the van, we took it on a short trip and noticed that it pulls to the right very strongly at highway speeds. My wife and I both noticed this. We brought it back to Phil Meador and they checked the alignment. It still pulls to the right slightly, but not as severe. We currently have an appointment this coming Tuesday to have it rechecked. Also, on Tuesday they are fixing a paint problem that we have been having. The paint is starting to flake and peel off the front end. We noticed this only after 3 1/2 weeks of having the vehicle in our possession, before we even made our first payment. We thought it quite odd that a car only one year old and only approximately 36,000 miles would have paint peeling issues. Although we have had these prolems with our vehicle, we appreciate Kenny and the service department at Phil Meador attending to us in a timely manner and without difficulty. We hope to continue to have a good experience working with them. More
Kenny made me feel very comfortable, he was not pushy, but at the same time I could feel that my business was appreciated! I always feel uncomfortable looking for a vehicle mainly because I do not like to but at the same time I could feel that my business was appreciated! I always feel uncomfortable looking for a vehicle mainly because I do not like to feel pressured when buying something. Kenny did not make me feel this way at all, he explained everything and did not let me leave feeling lost or without all my questions answered! Thanks Kenny for the great job you do everyday! More
I was looking for a new Prius and started dealing with Kenny Gravis. He and I went back and forth on the price for a while and finally reached a happy medium. He wanted more and I wanted less but reached Kenny Gravis. He and I went back and forth on the price for a while and finally reached a happy medium. He wanted more and I wanted less but reached the middle ground. I took delivery of the Prius and Kenny bent over backwards to make sure it was in tip top shape for my use. Kenny went over all the details of how to run the vehicle and made sure I knew everything needed to get me safely on my way. Kenny has kept in contact with me after the sale and has helped me whenever I have had a reason to come into Phil Meador. This is the third Toyota I have purchased from Phil Meador and with treatment like this from Kenny I will likely be back for my next purchase as well. More
why i rated the dealership so high is the services you will recive from them like one of the best service department around to the ales people that work there they go out of ther way to get you the car or will recive from them like one of the best service department around to the ales people that work there they go out of ther way to get you the car or truck that you want kenny gravis is one of the best sales people that i have ever met in all my years buying cars and trucks my self i have purchest two cars from kenny and my brother has purchest two cars to and my dad has even got a new dodge that they had and we are all saticfied in all of the cares we got at phil meator and plan on buying any future cars or trucks it will be at phil meator and kenny will be the salesman i hope. More
I walked in looking for a vehicle. I was on my bicycle. 2 Salesmen just looked at me, Kenny was the one that approached me and we later made the deal. Furthermore, since the deal, Kenny has kept in contac 2 Salesmen just looked at me, Kenny was the one that approached me and we later made the deal. Furthermore, since the deal, Kenny has kept in contact with me and my wife. Great customer service and I'm glad to have met Kenny. More
As a first time buyer I went in with a lot of hesitation and anxiety. Kenny Gravis was the first person I talked to and right away made me feel more comfortable. I had a specific vehicle that I was looking and anxiety. Kenny Gravis was the first person I talked to and right away made me feel more comfortable. I had a specific vehicle that I was looking for and he made sure that I got exactly what I wanted. Overall my experience with Kenny and Phil Meador Toyota was excellent. I would recommend them to anyone who is looking to purchase a vehicle, and will most definitely be doing business with them again in the future. More
My father has known Phil Meador for a long time and has purchased several autos from him. I usually buy Honda's but because I know Kenny and dad has been a client - I decided to buy a car from Kenny. He i purchased several autos from him. I usually buy Honda's but because I know Kenny and dad has been a client - I decided to buy a car from Kenny. He is a excellent salesman and very personable. I will refer anyone to this young man. More
I have purchased two new vehicles from this dealership in the past 10 years. I find no joy in purchasing new or used vehicles. However, this dealership was helpful, courteous, and fair in both of my busine the past 10 years. I find no joy in purchasing new or used vehicles. However, this dealership was helpful, courteous, and fair in both of my business transactions with them. Mr. Gravis is a pleasure to work with. Also of note and important with me, Phil Meador Toyota is very active and supportive in their local community in terms of charitable contributions and events. I will buy from them again. More
I have been in the Phil Meador Toyota dealership on many occasions for service questions, to asking for a vehicle to use for a local parade, and many other reasons. Kenny Gravis has always been their to ans occasions for service questions, to asking for a vehicle to use for a local parade, and many other reasons. Kenny Gravis has always been their to answer my questions and always very friendly. When I am in the market for my next vehicle Kenny will be whom I will buy from. Kenny is the main reason I would buy from Phil Meador Toyota. More
I hate buying cars from car dealers - but - if the dealer has the car I want then I have no choice. If there is one dealer that has made the car buying experience fairly painless it is Phil Meador Toyota in has the car I want then I have no choice. If there is one dealer that has made the car buying experience fairly painless it is Phil Meador Toyota in Pocatello and salesman Ed Samora. I have purchased two cars in the last 60 days from Ed. In both cases Ed worked hard to put the deal together to my satisfaction. Ed is not the pushy salesman type. Ed actually listens to what the customer is saying, addresses concerns and goes the extra mile to deliver a fair deal. Ed is knowledgable about the cars he sells and makes every effort to be professional and courteous to his customers. Thanks Ed! More