Phil Meador Toyota
Pocatello, ID
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I was looking for a new Prius and started dealing with Kenny Gravis. He and I went back and forth on the price for a while and finally reached a happy medium. He wanted more and I wanted less but reached Kenny Gravis. He and I went back and forth on the price for a while and finally reached a happy medium. He wanted more and I wanted less but reached the middle ground. I took delivery of the Prius and Kenny bent over backwards to make sure it was in tip top shape for my use. Kenny went over all the details of how to run the vehicle and made sure I knew everything needed to get me safely on my way. Kenny has kept in contact with me after the sale and has helped me whenever I have had a reason to come into Phil Meador. This is the third Toyota I have purchased from Phil Meador and with treatment like this from Kenny I will likely be back for my next purchase as well. More
why i rated the dealership so high is the services you will recive from them like one of the best service department around to the ales people that work there they go out of ther way to get you the car or will recive from them like one of the best service department around to the ales people that work there they go out of ther way to get you the car or truck that you want kenny gravis is one of the best sales people that i have ever met in all my years buying cars and trucks my self i have purchest two cars from kenny and my brother has purchest two cars to and my dad has even got a new dodge that they had and we are all saticfied in all of the cares we got at phil meator and plan on buying any future cars or trucks it will be at phil meator and kenny will be the salesman i hope. More
I walked in looking for a vehicle. I was on my bicycle. 2 Salesmen just looked at me, Kenny was the one that approached me and we later made the deal. Furthermore, since the deal, Kenny has kept in contac 2 Salesmen just looked at me, Kenny was the one that approached me and we later made the deal. Furthermore, since the deal, Kenny has kept in contact with me and my wife. Great customer service and I'm glad to have met Kenny. More
As a first time buyer I went in with a lot of hesitation and anxiety. Kenny Gravis was the first person I talked to and right away made me feel more comfortable. I had a specific vehicle that I was looking and anxiety. Kenny Gravis was the first person I talked to and right away made me feel more comfortable. I had a specific vehicle that I was looking for and he made sure that I got exactly what I wanted. Overall my experience with Kenny and Phil Meador Toyota was excellent. I would recommend them to anyone who is looking to purchase a vehicle, and will most definitely be doing business with them again in the future. More
My father has known Phil Meador for a long time and has purchased several autos from him. I usually buy Honda's but because I know Kenny and dad has been a client - I decided to buy a car from Kenny. He i purchased several autos from him. I usually buy Honda's but because I know Kenny and dad has been a client - I decided to buy a car from Kenny. He is a excellent salesman and very personable. I will refer anyone to this young man. More
I have been in the Phil Meador Toyota dealership on many occasions for service questions, to asking for a vehicle to use for a local parade, and many other reasons. Kenny Gravis has always been their to ans occasions for service questions, to asking for a vehicle to use for a local parade, and many other reasons. Kenny Gravis has always been their to answer my questions and always very friendly. When I am in the market for my next vehicle Kenny will be whom I will buy from. Kenny is the main reason I would buy from Phil Meador Toyota. More
I have purchased two new vehicles from this dealership in the past 10 years. I find no joy in purchasing new or used vehicles. However, this dealership was helpful, courteous, and fair in both of my busine the past 10 years. I find no joy in purchasing new or used vehicles. However, this dealership was helpful, courteous, and fair in both of my business transactions with them. Mr. Gravis is a pleasure to work with. Also of note and important with me, Phil Meador Toyota is very active and supportive in their local community in terms of charitable contributions and events. I will buy from them again. More
I hate buying cars from car dealers - but - if the dealer has the car I want then I have no choice. If there is one dealer that has made the car buying experience fairly painless it is Phil Meador Toyota in has the car I want then I have no choice. If there is one dealer that has made the car buying experience fairly painless it is Phil Meador Toyota in Pocatello and salesman Ed Samora. I have purchased two cars in the last 60 days from Ed. In both cases Ed worked hard to put the deal together to my satisfaction. Ed is not the pushy salesman type. Ed actually listens to what the customer is saying, addresses concerns and goes the extra mile to deliver a fair deal. Ed is knowledgable about the cars he sells and makes every effort to be professional and courteous to his customers. Thanks Ed! More
I have always been happy with the service I get from Kenny and Phil Meador Toyota/Subaru. Kenny is very helpful and honest in his dealings. I refer friends/family/associates to him because I know he w Kenny and Phil Meador Toyota/Subaru. Kenny is very helpful and honest in his dealings. I refer friends/family/associates to him because I know he will take very good care of his people! I am very impressed with his knowledge of the business, and he has always shown great professionalism. The dealership offers a great price, and wonderful service. More
I had a very interesting experience with Phil Meador Toyota. The salesman that I dealt with was Dustin Roberts. Dustin was great! He was down to earth, knowledgeable about the vehicles, and got the Toyota. The salesman that I dealt with was Dustin Roberts. Dustin was great! He was down to earth, knowledgeable about the vehicles, and got the job done without being pushy or making me feel uncomfortable. Looking for and purchasing a car can be somewhat of a stressful situation and it is his type of honesty and attitude that really makes me feel confident in my purchase. I know that Dustin is newer to his position with Phil Meador and during our negotiation a more senior salesman, Brandon, stepped in to "help" with the sale. Brandon possesses the exact qualities that make buying a car so stressful. He was rude, argumentative, and very aggressive. During the time he sat down with us I felt that I was being scolded or reprimanded as if in a principal's office. During our discussion he brought up that by asking for more on our trade in we were "stealing food off his families table". As a Mom, I found this comment offensive and over the line. These types of combative tactics do not work and did nothing but upset our family and as repeat customers we expected to be treated better. However, Dustin and service manager Jack did a great job of contacting us to apologize and work out a fair deal. I really appreciate Dustin and think he is a great person and salesman! I will definitely work with him again and recommend my friends and family to him. I think that people like Dustin need to be rewarded for being professional and not pushy. More