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Phil Long Hyundai of Motor City - Service Center

Colorado Springs, CO

4.2
144 Reviews

144 Reviews of Phil Long Hyundai of Motor City - Service Center

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February 26, 2025

I would be able to devote more patience attention, an genuine intent, to my survey feedback; except I’m still excruciatingly mad that your technician, for my very last oil change with Phil Long motor cit More

by adamrmorrison4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Seward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cremidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kiely
Feb 28, 2025 -

Phil Long Hyundai of Motor City responded

We are sad that this experience happened and would like to discuss it further with you to see if we owe you a refund for incomplete work. Please call the General Manager at 719-575-7601 directly to discuss. It seems from the screen name that this may be related to a purchase you made here in October 2023, but would like to confirm that and discuss this further with you. Thank you again for your business and reaching out to us.

Mar 05, 2025 -

Phil Long Hyundai of Motor City responded

Adam is a great customer with his car for the last 50,000 miles. We did discuss the matter and will make sure our tech knows to always double check his work. Adam did ask to continue servicing with us and we were able to offer him a special pricing on a Transmission Fluid Flush. We appreciate your business Adam! Thank you!

February 20, 2025

Good work on our Santa Fe. Took care of a number of issues besides the oil change. More

by dpungitore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabelle Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Phil Long Hyundai of Motor City responded

Your trust to do business here means a great deal to us! THANK YOU! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

February 19, 2025

I had a very good experience here. Hector M. was the sales person and although new he helped me feel at ease and helped me through the whole sales process. More

by sjzc81101
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hannah Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Mejia
Feb 25, 2025 -

Phil Long Hyundai of Motor City responded

Thanks for the kind review on Hector, Andrea and Hannah! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

February 15, 2025

They were able to complete the service for my car in a decent amount of time More

by korn80918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heaven Ahmay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for your business! We appreciate you greatly! #1 Hyundai Dealer in Southern Colorado 10 Years Running! Home of the 30 Year / 300,000 Mile Warranty!

February 15, 2025

The service managers really listen! Hey explain exactly what the mechanics are going to do. Service is great and timely! The waiting area is comfortable. More

by sharon.tunson
Recommend Dealer
Yes
Employees Worked With
None of the above
Feb 25, 2025 -

Phil Long Hyundai of Motor City responded

What a great review - this is what we strive for everyday! THANK YOU! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

February 15, 2025

The services advisor was dismissive and the technician did take time to duplicare the concern. More

by heidyromero
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Feb 25, 2025 -

Phil Long Hyundai of Motor City responded

We are sorry that we could not duplicate your concern! Please contact the General Manager Steve Krohn directly at 719-575-7601 and we will be happy to provide you with a no charge Loaner Car so we can spend more time with your car to duplicate the concern!

February 15, 2025

Got me in and out quickly, will come back! And they provided a good package that’s worth the price. More

by ROBERTHABERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Feb 25, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for you review! And thank you for your business! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

February 14, 2025

They were amazing! I told them my payment and they stuck with it! Plus I said no gap no deal and they made sure I got it 100% recommend them! More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for bringing your car to us for service! We are very grateful for you and your business! #1 Hyundai Dealer in Southern Colorado 10 Years Running! Home of the 30 Year / 300,000 Mile Warranty!

Feb 25, 2025 -

Phil Long Hyundai of Motor City responded

Thanks Reggie! Yes! We listen to our customers! Thank you for you review! And thank you for your business! We appreciate you! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

February 13, 2025

My experiences with the Phil Long Hyundai dealership have been nothing but exceptional. The sales team that set us up with our new ELANTRA were extremely helpful in making our purchase possible, and although More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Rosa
Feb 13, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations on the new Elantra! Thank you for the kind words and the 5 stars! Please don't hesitate to reach out if you ever need anything. Always here for you. Your #1 Hyundai Dealer in Southern Colorado for 11 Years Running! Home of the 30 Year / 300,000 Mile Warranty!

February 13, 2025

Very professional and friendly staff that fights for you and makes sure to go above and beyond for their customers! More

by austin.reifsteck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Krohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabelle Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Phil Long Hyundai of Motor City responded

Thank you so much for the kind words and the 5 stars! We always love hearing when our customers are happy! Always here for you! #1 Hyundai Dealer in Southern Colorado for 11 Years Running! Home of the 30 Year / 300,000 Mile Warranty!

Feb 15, 2025 -

Phil Long Hyundai of Motor City responded

It was great to work with you and your wife and your cute little baby! Thank you for keeping our community safe! WE are greatly appreciative of you and having your business! Enjoy your Palisade! #1 Hyundai Dealer in Southern Colorado 10 Years Running! Home of the 30 Year / 300,000 Mile Warranty!

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