Phil Long Hyundai of Motor City - Service Center

Great service This man deserves a raise hey did great and didn't bother me other stuff didn't bother me other stuff More

No Excellent This should be good enough. your lust for words serves absolutely no purpose. your lust for words serves absolutely no purpose. More

There were poor directions to drive up to the service entrance. Estimated time was accurate. But now my car tells me to keep my hands I need the steering wheel when they are both on it. entrance. Estimated time was accurate. But now my car tells me to keep my hands I need the steering wheel when they are both on it. More

Purchased an SUV asked were there any damages or scratches she said no as I signed the contract my son shows me big dent on back I asked her why she didn't tell me 1st she stated she didn't know the scratches she said no as I signed the contract my son shows me big dent on back I asked her why she didn't tell me 1st she stated she didn't know then she stated that's why we took a 1,000 off the price I said I thought you didn't know n the 1,000 was for being a recurring customer then I come back to get it fixed when they tell me to to find out guys not there and when I ask her when will he be in her answer to me was I don't know she had a lot of I don't know she gets manager he starts telling me how grateful I should be for taking a 1,000 off the price of the SUV then when I finally come pick it up she shows me where there's still long scratch mark that they painted and before I could say anything her statement to me was my manager looked at it n he's happy with it ...like he purchased the vehicle yes my experience was not good at all in my job if I don't know the answer to a question I let them know that I don't know the answer but I will find someone to help you with the question and I follow up I was made to feel like I was a pain in the xxx but if it was them purchasing a vehicle for over 20,000 they'd expect great service I'm sure . More

David has always been helpful and ensures that my vehicle is fixed in a very timely manner is fixed in a very timely manner More

my 7 day old car had an issue that before i even took to the shop they assumed it had been damaged by a rodent... weird when i didn't even tell them what was wrong. so of course it wasn't under warranty and the shop they assumed it had been damaged by a rodent... weird when i didn't even tell them what was wrong. so of course it wasn't under warranty and i had to pay $750 for a week old car to be fixed even though i bought all the warranties. More