Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Phil Long Hyundai of Motor City

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.4
557 Reviews
The strength of the Phil Long Family of Dealerships in such a competitive industry is the result of its ongoing commitment to Philip Long's vision ~ Commitment to the community, quality customer service and exceptional value. Over the years, the Phil Long Family of Dealerships has received numerous industry awards for record-breaking sales, superior customer service, innovative design and presentation, state of the art facilities, community service, design, development and more. Customers continue to return and refer because of this strong commitment to providing quality products, service and effort. Philip Long and Jay Cimino's vision for this company, its employees and the community is inspirational. Passionate commitment to ensure the success of the company as well as helping to build strong communities will be the legacy of the Phil Long Family of Dealerships.
Contact Dealership
View Awards

170 Motor Way

Colorado Springs, CO

80905

Directions

By Type

Showing 557 reviews

December 24, 2024

Our sales guy Paoe, was outstanding, as was everyone else. Knowledgeable. Kind. And no pressure. More

by Warren Epstein
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Sandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paoe Kahele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

Paoe has been on our team for several years now and getting 5 star reviews for his work is really not that rare - he's great! And so are you, we appreciate you as our customer and thank you for your business! #1 Hyundai Motor City in Southern Colorado for 11 years Running! Home of the exclusive 30 Year / 300,000 Mile Warranty!

December 22, 2024

Thr personnel working in this dealership will bend over backwards to help you to gat what you want for the price you can afford. More

by the4678crens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

Thank you for your review! #1 Hyundai Motor City in Southern Colorado for 11 years Running! Home of the exclusive 30 Year / 300,000 Mile Warranty!

December 22, 2024

Our experience at Phil long Hyundai was great! Our sales rep Julianna was personable, knowledgeable and professional. The manager Luis worked with us on pricing and was also incredibly kind, I can More

by Karissacadenas01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cremidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julianna Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

This wonderful review means a lot to our team! Thank you for taking the time to write these kind words for our team and future customers to see! Thank you for the 5 star reviews and all of your feed back! #1 Hyundai Motor City in Southern Colorado for 11 years Running! Home of the exclusive 30 Year / 300,000 Mile Warranty!

December 22, 2024

Outstanding professional, worked his hardest for me. Grateful for the experience and keeping his word. More

by seancrystal21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Seward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

We always keep our word and Jerry being on our team for 12+ years is one of the best! Thank you for purchasing your pre-owned Kia here and we hope to serve you in the future as well. #1 Hyundai Motor City in Southern Colorado for 11 years Running! Home of the exclusive 30 Year / 300,000 Mile Warranty!

December 22, 2024

Attentive, helpful, professional. Provided more info than just answering the questions asked. Ensured we understood information provided, next steps for completing our requests, ensue More

by jscar1
Recommend Dealer
Yes
Employees Worked With
Christopher Sandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sandy
Report | Print
Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

Thank you for making your purchase here! YOU are greatly appreciated! #1 Hyundai Motor City in Southern Colorado for 11 years Running! Home of the exclusive 30 Year / 300,000 Mile Warranty!

December 21, 2024

Always great. Thank you for the high quality customer service. My car is running smooth More

by Carydomanique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 22, 2024 -

Phil Long Hyundai of Motor City responded

Thank you, Carydomanique, for your kind words! We're thrilled to hear that you had a great experience with our service team. It's fantastic to know your Hyundai is running smoothly. Your feedback on our customer service, transparency, workmanship, and communication means a lot to us. We look forward to serving you again!

December 20, 2024

Service department is unprofessional. Bad assistance, issues aren’t resolved with no answers . Take a new car in for oil change and come out with problems. More

by kaoticillusion
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

kaoticillusion - We definitely did not want you to have a 1 star experience here at our dealership! Could you please reach out to Steve Krohn, the General Manager, at his direct line: 719-575-7601, to discuss what we need to improve upon? We want to always make things right when we get them wrong. Thank you for your time and your review. We appreciate your business.

December 19, 2024

Luis was helpful but ultimately Sydni was the dealer we worked with to lease our new vehicle. More

by SUSHILA.ALYSSA.SHENOY
Recommend Dealer
Yes
Employees Worked With
Luis Cremidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydni
Report | Print
Dec 20, 2024 -

Phil Long Hyundai of Motor City responded

Sushila.Alyssa.Shenoy, thank you for your feedback. We're glad to hear Luis was helpful and appreciate your acknowledgment of Sydni's role in leasing your new vehicle. We hope you enjoy your new car and look forward to serving you again in the future.

December 19, 2024

The guy who helped me was 100% the best experience I had in customer service he sat there and was patient with any questions I had and helped beyond my expectations More

by greggriff2120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valen Solano
Report | Print
Dec 20, 2024 -

Phil Long Hyundai of Motor City responded

Greg, we are incredibly grateful for your glowing review! Valen Solano's dedication to providing an exceptional customer service experience is something we're very proud of. Your kind words about his patience and assistance truly mean a lot to us. Thank you for recognizing his efforts and for recommending Phil Long Hyundai of Motor City. We hope to have the pleasure of serving you again soon!

December 19, 2024

The customer service is horrible and Charlie was my service advisor person and he had the worst attitude, very rude. More

by teh1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie in service
Report | Print
Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

Teh1458 - We definitely did not want you to have a 1 star experience here at our dealership! Could you please reach out to Steve Krohn, the General Manager, at his direct line: 719-575-7601, to discuss what we need to improve upon? We want to always make things right when we get them wrong. Thank you for your time and your review. We appreciate your business.

1
...
8
9
10
...
56