Phil Long Hyundai of Motor City

Brian is an amazing salesperson. He has an outstanding personality and although he is young, his professionalism and willingness to help made this a pleasant experience. I would recommend him to anyone w personality and although he is young, his professionalism and willingness to help made this a pleasant experience. I would recommend him to anyone who is looking to purchase a vehicle. More

9/23/13 Brian sold us a 2013 Sante Fe, pre-owned by 9/23/13 Brian sold us a 2013 Sante Fe, pre-owned by Hyundai, with 5000+ miles, on Friday September 20. Although we negotiated a fairly good price, w 9/23/13 Brian sold us a 2013 Sante Fe, pre-owned by Hyundai, with 5000+ miles, on Friday September 20. Although we negotiated a fairly good price, we were only provided with 1 key, no floor mats, no cargo cover. We were told by Brian that since it was a dealership car, that's the way the car came, and we would have to pay for the missing items. He gave us the Service Dept. number and told us to talk to Scott G. who he said he had talked to that morning. When we called Scott, he did not remember talking to Brian about our issues but gave us prices for the items in question. We can understand the floor mats and cargo cover costs, but we question having to pay for a second key. The process of actually purchasing the vehicle took quite a while. We arrived at the dealership a little after 4:00 and didn't leave until almost 8:30 PM. Brian is a very nice young man, very polite and courteous and tried to be as helpful as possible. More

My daughter was in Colorado Springs and was involved in a collision. She had towing through Hyundai and the vehicle was towed to the nearest Hyundai dealership, which was Phil Long. This was on 8/12. Our collision. She had towing through Hyundai and the vehicle was towed to the nearest Hyundai dealership, which was Phil Long. This was on 8/12. Our insurance adjuster wrote up the estimate and the dealership had the check within a few days. The repairs were supposed to take 2 weeks. On the day we were scheduled to pick up the car, we were told they found additional damage and it was going to take another week. Today (9/13) we were again told that the car is still not ready. Now it is supposed to be ready sometime early NEXT week. We do not have insurance for rental, and now have a bill for car rental for over a month and still no car. We have finally resorted to calling the main office of Hyundai and they are supposedly going to help us out in contacting the dealership. Both the dealership and our insurance adjuster estimated that the repairs should take no more than 2 weeks. I have no idea about the quality of their work since we don't have the car back yet. All I know is that we have been getting the run around. Our adjuster told us that normally they would have had the car towed to one of their "preferred" repair centers, but that since this dealership had both a service department and body shop, they agreed to the dealership doing the repairs. The dealership assured us that they had all of the parts in stock before they started the job. So why have they had the car for FIVE WEEKS and the repairs are still not complete. More

I just wanted to let you know what a great experince I had from the time I walked into service to the time I left with a new car! I was there to have a vehicle repaired, which I was in a bit of a bind wi had from the time I walked into service to the time I left with a new car! I was there to have a vehicle repaired, which I was in a bit of a bind with. JJ took me upstairs to sales, where I was paired up with Jerry. Jerry was amazing! He was williing to help whether with a new car or just getting me out of this bind with my old car. I appreciate the time and effort he put into getting us approved. It definitely wasnt easy. I was speechless and overwhelmed with joy. This has been such a wonderful experieince. I am in the business of customer service, and by far this is the best customer service I have ever received. Thank you Jerry and Phil Long Ford! Sandra Coleman More

I had a very good experience at the dealership, I told them my price range and issues with my car. They worked with me and helped me in every way possible. Richard Ryan was an excellent sales person. them my price range and issues with my car. They worked with me and helped me in every way possible. Richard Ryan was an excellent sales person. More

I had the pleasant experience of working with Dennis Whalen at my recent visit to Hyundai. He was courteous and kind as well as knowledgable. His friendliness was evident from the time I spoke with h Whalen at my recent visit to Hyundai. He was courteous and kind as well as knowledgable. His friendliness was evident from the time I spoke with him on the phone to the end of the car deal. Dennis is a valuable employee and I would welcome the chance to work with him again. More

exceptional customer service!!!!!! we are so happy with our new vehicle the elantra, fabulous, exceptional sales dept, loved Jerry Seward, so kind, considerate, and attention to detai was greatl, thank Hy our new vehicle the elantra, fabulous, exceptional sales dept, loved Jerry Seward, so kind, considerate, and attention to detai was greatl, thank Hyundai :Phil long, blessings peace & LOve!!!!!!!!! friendly, too!!!! Sincerely the Reidenbaugh family Karen Dan & Rachel More

Who knew buying a car could be fun! Richard Ryan provided me with an amazing car buying experience, when I was less than thrilled about having to replace my trusty but worn out Honda Odyssey. I thought the me with an amazing car buying experience, when I was less than thrilled about having to replace my trusty but worn out Honda Odyssey. I thought the car buying process would be difficult and combative. Instead, Richard actually helped me identify my needs, recommended products that suited my needs and my budget, and negotiated a deal with honesty. He is knowledgeable and trustworthy, characteristics seldom identified with the car business. He really took the time to help me compare several makes and models. I felt like I wasn't just a customer, I believe Richard Ryan treated me with the same respect and integrity he would treat his own family members. I had an unexpectedly pleasant experience and won't hesitate to recommend Mr. Richard Ryan at Phil Long Hyundai. He is an exceptional listener and Hyundai is an exceptional product. More

Everyone was courteous, knowledgable, and helpful. Zach made sure we were taken care of and got the best deal possible. I had a great experience and will recommend Zach and the dealership to all my friends made sure we were taken care of and got the best deal possible. I had a great experience and will recommend Zach and the dealership to all my friends! Thank you! More

The sales personnel lied to my husband and myself on numerous occasions. Markus Cardo was suppose to get a car in for a test drive and failed miserably. He never got it and lied about the dealership a numerous occasions. Markus Cardo was suppose to get a car in for a test drive and failed miserably. He never got it and lied about the dealership at Chapel Hills not having the turbo Veloster. Also, being a member of ENTFCU we were suppose to receive 2 free movie tickets and did not. Yet again, another LIE. More