Phil Long Hyundai of Motor City

Okay, the dealership is nice and they are willing to work with you somewhat. However, they charge a delivery and handling fee. Do your research on this fee. It is NOT mandatory fee. Research this. There's a with you somewhat. However, they charge a delivery and handling fee. Do your research on this fee. It is NOT mandatory fee. Research this. There's a letter online from the attorney general from colorado stating "This charge represents costs and additional profit to the seller dealer for item such as inspecting, cleaning and adjusting new and used vehicles and preparing documents related to the sale." Read: Additional profit. Seriously, go do some research on the subject and you will find it's not a mandatory fee. I'm still trying to buy with them, BUT only IF they will waive this fee. The salesperson I talked to was very nice and helpful, but this fee (it's around $700) should be an absolute deal breaker for ANYONE trying to buy a new car. My review will change if I can get them to waive that fee, but still, buyer beware. Will be calling other hyundai dealers in the general area to see what they can offer. UPDATE: So after calling every dealer in the region, every single dealer quoted me an out the door price lower than phil long. I ended up going to a dealer north of colorado springs and by denver (starts with an A), as they quoted me a price 1700 cheaper than phil long. SEVENTEEN HUNDRED! I ended up not getting an accent, and got a nicer model elantra. The elantra I got was STILL cheaper than the accent I was looking at with phil long. And the elantra is a much nicer car. With the premium package. Do your homework and look around before buying here. You CAN find a cheaper price. More

Bought a Sonata on January 14th. After the sale, they applied their expensive sealant treatment. Shortly after that, the Pin Stripe that was under that great sealant began to chip away. During my first applied their expensive sealant treatment. Shortly after that, the Pin Stripe that was under that great sealant began to chip away. During my first service, I identified the problem to the service department but they referred me to sales. Because I clean my own vehicle with Turtle Wax Car Wash Soap, it was not my cleaning. I even had a discussion with their Pin Stripe guy about the soap I use. By the way, it was not his work and he guarantees his work. Well, contacted Phil Long Hyundai of Motor City and they related it was not there problem. Even though it was purchased with the Pin Stripping in place and I was told I had a “bumper to bumper” policy except the normal my fault stuff of course. Bottom line here is yet another reason to stay away from Phil Long. They do not mind the money you pay for your vehicle but after that, all sales are final. More

I owned a 2006 Hyundai Sonata and went to Phil Long because my previous Hyundai had given me worry free driving for 6 years and well over 100,000 miles. I purchased my 2006 from a dealership in Arizon because my previous Hyundai had given me worry free driving for 6 years and well over 100,000 miles. I purchased my 2006 from a dealership in Arizona. Sales staff was friendly and the price looked far until I made it through Finance. They loaded my sale with over $5,000 in programs from extended warranty to Credit Protection. None of the extras were explained except to give my wife and I the impression they were a package deal because we purchased the vehicle from Phil Long. After getting home and really reviewing and seeing the additional $5,000 expense I immediately called, back to cancel all those extras but the one that could be canceled was the extended warranty all others were none cancelable once you sign the paper. First and last time I will deal with any of the Phil Long Dealerships. I was also in the market for a new truck and bought one from Larry Miller Liberty Toyota and it was the type of experience I will go back repeatedly. I still own the Sonata and it is a good vehicle but if you want a purchase without wondering if you had the best service and price in Colorado Springs Liberty Toyota beats them easily. More