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Phil Long Hyundai of Motor City
Colorado Springs, CO
460 Reviews
The strength of the Phil Long Family of Dealerships in such a competitive industry is the result of its ongoing commitment to Philip Long's vision ~ Commitment to the community, quality customer service and exceptional value. Over the years, the Phil Long Family of Dealerships has received numerous industry awards for record-breaking sales, superior customer service, innovative design and presentation, state of the art facilities, community service, design, development and more. Customers continue to return and refer because of this strong commitment to providing quality products, service and effort. Philip Long and Jay Cimino's vision for this company, its employees and the community is inspirational. Passionate commitment to ensure the success of the company as well as helping to build strong communities will be the legacy of the Phil Long Family of Dealerships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 460 reviews
August 25, 2014
Read Everything before you sign anything! Salesman ( Chris Paniagua ) was great No Big Deals. Easy to work with.. When time to get financing, my wife did not read the contract. $750. for wi Salesman ( Chris Paniagua ) was great No Big Deals. Easy to work with.. When time to get financing, my wife did not read the contract. $750. for windshield replacement she did not want. Its late at night,I want to go home,money man wants to go home,everyone wants to go home! I went back on Monday and made a deal with money man. HE DID NOT need to do a deal, but he did. My wife will read EVERYTHING 2 times before she signs anything again. All in All, a good dealership. I would go back again. PS My wife told him I DONT WANT THAT, but it was late. More
by johnfwalton
Employees Worked With
Rhonda Smith, Chris Panlagua
August 22, 2014
Great customer service. Great team effort to get the car sold. Phil Long has a lot of lots to choose the correct vehicles for your needs. Thanks. Have a great day. Great team effort to get the car sold. Phil Long has a lot of lots to choose the correct vehicles for your needs. Thanks. Have a great day. More
by cubs64
Employees Worked With
Jason Love, Tom White
August 13, 2014
Exceeded expectations I was very pleased with my experience at Phil Long and especially the sales and finance department. They worked with me in order to achieve the goals I was very pleased with my experience at Phil Long and especially the sales and finance department. They worked with me in order to achieve the goals of the terms I was looking for. Thanks guys, you rock!!! More
by meshell003
Employees Worked With
JJ Johnson, Chris Panlagua
August 09, 2014
Enjoyable car buying experience! Zach and Ruben helped me through my process of buying a car, they were not pushy and made sure I wasn't getting in over my head, payment wise! I will Zach and Ruben helped me through my process of buying a car, they were not pushy and made sure I wasn't getting in over my head, payment wise! I will keep going back! More
by amber.howard.524
Employees Worked With
Zach Smith
July 20, 2014
sales and financing The service received wss exceptional, and Chris was an outstanding sales person. Chris was able to work with me on the exact vehicle I wanted with the The service received wss exceptional, and Chris was an outstanding sales person. Chris was able to work with me on the exact vehicle I wanted with the features requested at a very reasonable price. Rueben in finance was able to get me the warranty packages wanted at a great interest rate. More
by sdunne
Employees Worked With
chris
July 18, 2014
Smooth ride from start to finish My husband and I had an excellent experience at this dealership. Jerry worked hard to get us a good price for the vehicle we wanted and answered every My husband and I had an excellent experience at this dealership. Jerry worked hard to get us a good price for the vehicle we wanted and answered every single of my many questions. They are all very patient. We wanted a specific car and he found the exact model for us. They have an extensive inventory of new and used Hyundais as well as other used cars of other brands. Do yourself a favor and stop by Phil Long Hyundai at Motor City and check out their selection if you are in the market to buy a car. More
by aPeople
Employees Worked With
July 16, 2014
Extended Warranty Not Verbally Disclosed We bought a 2013 Elantra Limited from this Dealer and will never ever purchase another vehicle from them ever.First of all DO NOT BUY A EXTENDED WARRA We bought a 2013 Elantra Limited from this Dealer and will never ever purchase another vehicle from them ever.First of all DO NOT BUY A EXTENDED WARRANTY THROUGH THEM It is supposedly non cancellable and can only be transferred if you buy another vehicle through them.UNHEARD OF.The next thing ,don't let them bribe you into a perfect score on the survey after the sale with options like mud guards and such.The third thing the car idles rough and because nothing shows up on the diagnostics nothing can be done ,but they do admit it idles rough.I need to cancel all the warranties and have them credited to my loan so I can get the payoff down and trade this car.PLEASE TAKE MY ADVICE HAVE THE FINANCE PERSON VERBALLY DISCLOSE EVERYTHING ABOUT THERE EXTENDED WARRANTIES More
by unclemo
Employees Worked With
July 15, 2014
Great Experience! Richard Ryan and the team at Phil Long did a great job. The process was professional and well-handled. I appreciated the time and attention taken on t Richard Ryan and the team at Phil Long did a great job. The process was professional and well-handled. I appreciated the time and attention taken on the test drive to understand our needs so the car we were looking for could be located easily. Overall, it was a very low stress car purchase. More
by dtbricker
Employees Worked With
Dan Holman, Richard Ryan
July 12, 2014
Wonderful Experience!! We had a wonderful buying experience from the moment we walked in the door! Richard was very informative and attentive to our every need. We found the We had a wonderful buying experience from the moment we walked in the door! Richard was very informative and attentive to our every need. We found the SUV we loved and drove home in it that evening. Richard followed up to make sure we didn't need anything and were satisfied with our new Santa Fe. I recommend Richard to anyone needing assistance with a new vehicle. Thank you Richard Ryan and Phil Long Hyundai for a wonderful experience. You created a lifelong customer! More
by jerrynjill
Employees Worked With
Richard Ryan
July 06, 2014
Superb Buying Experience I recently purchased a fully loaded 2015 Genesis. My first impression of the dealership was underwhelming having just completed shopping tours throug I recently purchased a fully loaded 2015 Genesis. My first impression of the dealership was underwhelming having just completed shopping tours through Cadillac, Infinity, Audi and other sedans in the Genesis class. I had to remind myself that the Hyundai brand is working into the luxury branding consumer base but at its heart it is a car that represents value to a much wider swath of consumer. After getting over the lack of leather in the waiting area, no refrigerators with free beverages and tile vs marble floors I started to realize that Phil Long Hyundai is about selling cars. I negotiated the purchase of the vehicle directly with the GM, Steve Krohn. Steve knew where his trade space existed, I knew where I wanted to be and over the course of 4 emails and a short discussion, we had a deal. Having worked with competitors, this was the experience I needed to make the purchase. Once the deal was agreed to, Steve handed me over to Chris P for the delivery. Chris did a great job of keeping me informed of the order status and delivered the car without any problems. Steve stayed engaged throughout and met me each subsequent trip into the dealership. So, here is what I have to say. Keep the overhead $$ in your pocket and forget about the fancy building, in-dealership freebies and focus and getting the right car at the right price. Great experience, thanks to the Phil Long Hyundai team. More
by Royxb
Employees Worked With
Steve Krohn, Chris P
