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Phil Long Hyundai of Motor City

Colorado Springs, CO

4.4
721 Reviews
Welcome to #1 Phil Long Hyundai of Motor City for 11 years running in Southern Colorado! Home of the 30 Year / 300,000 Mile Warranty! ONLY IN MOTOR CITY! We are glad to have the chance to earn your business! We have the largest new Hyundai inventory in Colorado and the largest number of Hyundai Certified Pre-Owned Vehicles - many with the 30 Year / 300,000 Mile Warranty too! Here's a few more highlights: *We pay cash for any car, any make you want to sell *We beat any competitors price by $500.00 Minimum! *We match any competitors Service & Parts Coupons! *Sales, Financing, Leasing, Cash Discounts *22 Service Bays - Newly Remodeled Dealership in 2024! *Detailing Services available! *We can help you with Colorado State Tax Credits *We can help you with Federal IRS Tax Credits *We have a Deli during all business hours *Complimentary Coffee Bar
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170 W. Motor Way

Colorado Springs, CO

80905

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Showing 721 reviews

September 25, 2022

They lie to you about offering leasing options (they raise the MSRP high enough that leasing isn't an option) they also claim you sign a document that lets them hit your credit 19-20 times, (the documen More

by Laura E
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Seward
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A couple people from the Finance Department
Sep 27, 2022 -

Phil Long Hyundai of Motor City responded

Hi Laura, we're sorry to hear of the negative experience you had at our location. We'd love to hear more about your experience, including who you worked with. Please contact us at social@phillong.com. Thank you! - Phil Long Hyundai

July 31, 2022

Extremely rude and unhelpful parts man that answers the phone. He actually giggles and laughs at customers that are asking questions related to transportation that is critical to the customer. Won't ever g More

by humptydumpty
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jahmil Bender, Stan Colbert
Aug 02, 2022 -

Phil Long Hyundai of Motor City responded

We appreciate you bringing this experience to our attention. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing, please contact us at social@phillong.com so we can work towards a resolution. We look forward to hearing from you. Thank you - Phil Long Hyundai

July 23, 2022

Cherry Boyd is very friendly and knowledgeable. She made our car buying experience fun. We will look for her in the Spring when we make our next purchase. More

by Lindsay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherry Boyd
Jul 29, 2022 -

Phil Long Hyundai of Motor City responded

Lindsay, thank you for your kind words and this wonderful review!

July 22, 2022

Cherry is your gal. If you need a new or a used car she is the one I would recommend. She has been nothing but patient and professional. Always had a smile on her face. More

by cheapcars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherry, Boyd
Jul 27, 2022 -

Phil Long Hyundai of Motor City responded

Thank you for your kind words and this wonderful review!

July 15, 2022

Excellent customer service. I got exactly what I wanted hassle free. I highly recommend Isabelle! More

by dgile81580
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabelle Romero
Jul 21, 2022 -

Phil Long Hyundai of Motor City responded

We appreciate your positive review about your recent experience with us!

July 14, 2022

Loved working with Zach Wessler very pleasant and not pushy, but was very professional, I’ll be sending him referrals anytime. More

by Ee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Wessler
Jul 21, 2022 -

Phil Long Hyundai of Motor City responded

Thank you for your kind words and this wonderful review!

July 14, 2022

My experience has always been more than I could ask for! I work with Chad every time I buy a car and not once have I been disappointed. He makes the process very easy for me and my family. Thanks again! More

by RonnieB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Krohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Turner , Tim Coon
Jul 14, 2022 -

RonnieB responded

Thank you so much for your time.

July 11, 2022

We were looking to sell our family's old Toyota mini-van and we were able to send photos for them to look at before driving down to the dealership. Once we arrived at the dealership we were offered water an More

by kstorm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Krohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Phil Long Hyundai of Motor City responded

We appreciate your positive review about your recent experience with us!

June 12, 2022

If I could give this dealership and the person I worked with a negative stars I would. I went to look at a car test drove it and we were working on the numbers. I was being told we're still working on it f More

by Tarallove81
Price
Recommend Dealer
No
Employees Worked With
Kevin Thomas
Jun 15, 2022 -

Phil Long Hyundai of Motor City responded

We apologize for the experience you had at our dealership. The reason the process took longer than usual is because we worked with different lenders on your behalf to lower the payments, financing rate and down payment to fit into the budget parameter. We never want to see a customer go over their personal budget. In addition to working with Kevin, the sales manager and finance manager came to work with you. While you left the dealership, the car did sell to another client since we weren't able to finalize terms with you. This is always a tough and frustrating circumstance when it happens and I believe that Kevin, your sales representative, was frustrated as well in that process. We wish you the very best and hope you enjoy the car you bought. -Phil Long Hyundai

March 30, 2022

I used this dealership to buy a 2022 vehicle. I was not only lied to but disrespected because I was a woman. I will never buy nor recommend anyone visit this dealership. My experience still haunt More

by Alw2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Feustel
Apr 05, 2022 -

Phil Long Hyundai of Motor City responded

We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at social@phillong.com at your earliest convenience and we will do our best to resolve this with you. Thank you - Phil Long Hyundai of Motor City

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