Phil Long Hyundai of Motor City

Paoe was so helpful, informative and really made us feel like he cared about our needs! Looking and buying a new car can be overwhelming and he helped us feel confident in our decision! like he cared about our needs! Looking and buying a new car can be overwhelming and he helped us feel confident in our decision! More

Had an Awsome time! We loved Fransico, he helped us meet all of our goals with our trade and our new vehicle! When my son turns 18 We Will be back :) We loved Fransico, he helped us meet all of our goals with our trade and our new vehicle! When my son turns 18 We Will be back :) More

We recently purchased a 2023 Hyundai Tucson from this dealership. Our sales person Zach Weasley was easily the best sales person we have ever had the pleasure of working with. Everyone did an outstanding dealership. Our sales person Zach Weasley was easily the best sales person we have ever had the pleasure of working with. Everyone did an outstanding job, from start to finish. We had unique requests and they worked with us patiently until we found just the right vehicle. We have loved our Tucson and will be purchasing from this dealership again. More

Paoe is amazing he always does his best for the people he helps. When youre at the dealership he is always doing something for someone and is going to make sure you get the perfect vehicle for you and your n helps. When youre at the dealership he is always doing something for someone and is going to make sure you get the perfect vehicle for you and your needs he doesn't sugar coat things just tells you the facts and makes sure your safe and also getting what you want. More

Had the worst experience with the people. First off they told me I had three days to return my car if I didn’t like it. I called on day three and said I didn’t like it and wanted to return it First off they told me I had three days to return my car if I didn’t like it. I called on day three and said I didn’t like it and wanted to return it. They told me I was not able to do that even though I was told that when it was purchased. Then they messed up on my prior vehicles paperwork then called me to come sign it again. I stated I don’t live in Colorado Springs and didn’t want to drive back up there requesting them to mail it to me or bring it to me. They stated they were not able to do that. So I had to take time off work and my gas to go back. Then I was told because of that I would need a longer temp tag to call Andrew when it got close to expiration. I called for a week to Andrew upon the tag being expired and left VM’s everyday with no return call. Then I had my son stop by to get me a tag because he was in the Springs and he was told he couldn’t get it due to not being on the loan. I then asked to speak to the receptionist explain I had been calling with no return call and this is ridiculous for me to have to drive back again. She then got the manager (which name I do not know or sure would’ve shared it on here) he yelled at my son stating had I taken care of this prior to expiring then this wouldn’t be a problem. I asked to speak to him because heaven forbid him be a man and talk to the parent like that but yet a child and he refused . Then he decided to say well I can mail it. If I could give this place less than poor I sure would. I would not recommend anyone to buy anything from here. Once they make that sale it’s pretty much screw you! More

terrible experience thru Charles and his managers alike from start to still not finished, as they still have yet to complete the title work after a month so we can get a tag; when this car was delivered from start to still not finished, as they still have yet to complete the title work after a month so we can get a tag; when this car was delivered to us, it came with a broken windshield which took a week to get replaced, which was done so with an aftermarket rather than the manufacture part as promised; it gets worse, a more extensive review to come... More

This dealership had me wait 3 weeks for an appointment with the service department, confirmed my appointment 2 times via text, had me come in, hand them the keys, answer questions, and sit for 45 minutes with the service department, confirmed my appointment 2 times via text, had me come in, hand them the keys, answer questions, and sit for 45 minutes only to discover THEY DON'T HAVE THE PART NEEDED. Great, why couldn't they tell me before wasting 2 hours of my day. Incompetency runs high in the service department. Go somewhere else! More