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Phil Long Hyundai of Motor City

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.5
1,005 Reviews
Welcome to #1 Phil Long Hyundai of Motor City for 11 years running in Southern Colorado! Home of the 30 Year / 300,000 Mile Warranty! ONLY IN MOTOR CITY! We are glad to have the chance to earn your business! We have the largest new Hyundai inventory in Colorado and the largest number of Hyundai Certified Pre-Owned Vehicles - many with the 30 Year / 300,000 Mile Warranty too! Here's a few more highlights: *We pay cash for any car, any make you want to sell *We beat any competitors price by $500.00 Minimum! *We match any competitors Service & Parts Coupons! *Sales, Financing, Leasing, Cash Discounts *22 Service Bays - Newly Remodeled Dealership in 2024! *Detailing Services available! *We can help you with Colorado State Tax Credits *We can help you with Federal IRS Tax Credits *We have a Deli during all business hours *Complimentary Coffee Bar
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170 W. Motor Way

Colorado Springs, CO

80905

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Showing 1,005 reviews

July 18, 2025

Awesome team, courtesy beyond anything I’ve experienced before…Amazing. From Sales to Finance, the process was great. We’ve leasing cars since 2007 and by far this experience beats the previous ones. Tha More

by HANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Sandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hambelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene McFarland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations! We're so grateful for your 5-star review. It means a lot to have your continued support! Thank you for trusting our team again. We're always here to help with anything you need now or down the road. Thank you! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 17, 2025

Get everything in writing because this dealership will try to screw you every way possible More

by seana_malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cisco Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
ALEC CAIN
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Phil Long Hyundai of Motor City responded

We are sorry for the experience you had in our dealership. We will work with our team members involved and review their work. Thank you.

July 16, 2025

This is our second car from the dealership thank you very much I will continue to buy there again if the good Lord’s willing More

by ROSEINCOLORADO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherry Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizette Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Berner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Ahmay
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEC CAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Carr
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Jul 18, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations! We're so grateful for your 5-star review. It means a lot to have your continued support! Thank you for trusting out team again. We're always here to help with anything you need now or down the road. Thank you! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 15, 2025

Deal changed don’t like it felt lied to about what I was presented and ended up buying won’t buy again from you More

by STEVONC7391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sydni Kloczkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
ALEC CAIN
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Phil Long Hyundai of Motor City responded

We apologize for the poor experience you had in our showroom. Thank you for considering our dealership for your next purchase.

July 14, 2025

Not satisfied 2nd choice, does not have all features I wanted. Very disappointed. Not a happy customer. More

by SHVONEG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Krohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cremidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Isabelle Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Daniel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Phil Long Hyundai of Motor City responded

We are sorry for your experience that you had in our dealership. We will look into this matter and work with our team. Thank you for considering our dealership. Thank you.

Jul 26, 2025 -

SHVONEG responded

I had appt with Isabel, when I showed up she had Ryan show me cars. He had no idea what I had been speaking to Isabel for a week about via text. I told him I wanted to look at the Santa Fe that I had been working on with Isabel. He ignored me. I asked him where it was. He just said I don’t know. The only time Isabel showed up was when me and Ryan were trying to make a deal. Ryan told me the vehicle I was going to buy was $38,000, but then went up a couple thousand dollars. I kept saying I was not happy settling for my second choice. After purchase on Friday, July 12, I let Isabel know on Monday morning following, that I was not happy with my vehicle. It did not have garage door opener and still upset with the price increase. I was told the manager would contact me. I did not talk to Steve, the gm until Wednesday. He is the most rudest, condescending man I have ever talked to in my life. He left me a message that he is so busy all the time and he had a solution to my problem and we would talk the next day. When he finally called he accused me of lying about his two employees and said they are the best and he did not believe me. He would not let me get a word in, instead he raised his voice to me and treated me as such an unvalued customer that was wrong. I repeated that I was not calling anyone a liar or anything like that. He continued to talk about how he did not believe me and still would not let me talk. I was not ever able to tell him why I did not want my car. Never in my life have I ever been treated so badly as when he called me. I had to hang up after him telling me how wrong I was over and over. I did tell him he is the biggest xxxxxxx I have ever talked to in my life. He made me cry over the phone. I text him and told him not to ever contact me again. After I text that he had the nerve to send me a deal for the original vehicle I wanted and was never shown. He also told me that I don’t know Isabel’s business and that a walk in customer is more important than any customer with an appointment. Like I said, rudest jerk I have ever come across in my life. Your customer service sucks and I will never go to that dealership ever again. I will share this with every person that I know. Signed the most unsatisfied customer ever.

July 14, 2025

James Marshall did an excellent job keeping me informed on my scheduled service. The description of the two serviced were informative. The services were executed in a timely manner. Thanks More

by TRENTSTWRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Marshall service department.
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Jul 17, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the review! We're glad to hear you felt informed throughout your service visit. Keeping our customers up to date is important to us-we appreciate your feedback. #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 13, 2025

Dawn was very nice to work with, but lacked knowledge about some things. Luis almost blew the deal with shady tactics and condescending manner. Austin saved EVERYTHING and is the only reason we came back More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cremidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hambelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Rice
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Jul 16, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations on the new vehicle! Thank you for the review! We're so glad to hear that you had a great car-buying experience with Austin! We are so glad he is a part of our team! Enjoy your new vehicle, and please don't hesitate to reach out if you need anything! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 13, 2025

Have taken my car to be serviced 7 times in 18 months which is already bad. 3 of those times was for appointments that I had where they turned me away and had to reschedule. Terrible scheduling and not a More

by 94alec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
_field_
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Jul 31, 2025 -

Phil Long Hyundai of Motor City responded

We're really sorry to hear about this. That's not the experience we want to provide, and we understand how frustrating delays can be. We appreciate your feedback and are working on improving our scheduling and efficiency.

July 12, 2025

Great experience! Everyone was helpful and we feel we got a great deal. We worked with valen and really appreciate the help in choosing my Santa Fe, as well as helping More

by Myoesel
Recommend Dealer
Yes
Employees Worked With
Valen Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations on the new vehicle! Thank you for the 5-star review! We're so glad to hear that you had a great car-buying experience with our team! Enjoy your new vehicle, and please don't hesitate to reach out if you need anything! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 12, 2025

It was nice they proved a ride to the dealership from Fort Carson. They listened to my concerns and my needs. They did not try to force me into something I did not want. I just wanted a nice used car for More

by larrybth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Lestenkof
Report | Print
Jul 16, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations! We're so grateful for your 5-star review. It means a lot to have your continued support! Thank you for trusting our team. We're always here to help with anything you need now or down the road. Thank you! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

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