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Phil Long Hyundai of Chapel Hills
Colorado Springs, CO
721 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills
Customers for Life
It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business.
I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service.
A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve.
My hope is that you will give us a “test drive” to prove to you that we mean what we say.
See you soon,
Jeff Mattingley
General Manager
Phil Long Hyundai of Chapel Hills
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 721 reviews
May 05, 2010
My experience with this car dealership was the worst experience I have had. They only gave me $1000 for my civic. They wouldn't let me and my husband discuss the vehicle sale. They were very hostile in experience I have had. They only gave me $1000 for my civic. They wouldn't let me and my husband discuss the vehicle sale. They were very hostile in their tone and made us feel like bad people. we had an agreement w/the finance guy on when the down payment was due we were like ok cool that gives us 3 paychecks to come up w/it. in 2 weeks the dealership shut off the vehicle (lo jack) and when we called about it they screamed at us for not coming in that day to putt down $1500. So we had to scramble to get them the cash and after we did we were broke. No money for food orgas. When we got there we told them this wasnt the agreement. they said the guy that made the deal with us no longer works there nd they've been having problems with him. So they went on to tell us that they need another $1000 in a week. We told them theres no way we can come up with that. in our contract it said we have 30days to return the car and all we had to pay would be the cancellation fee. so we told them we want our car back. we dont want their car. they said theres no way they will give us the car back. at the time i didnt see why they wouldnt give us back out=r car so we wouldnt do business with the. (they already sold the vehicle without the title) so after a while they came back and said ok we'll give you until this day but it still vroke us. we're living off of top ramon and water. and on top of thst we havent been able to give them the title to the civic because thats out in california with the dmv. from thebegining we told them we dont want to deal with them because we wouldnt be able to get the title for a couple of months.California dmv is so behind. they said they knew this and to just give them the title aas soon as we could. we go in there to give them the last of the down payment and they yell at us because we havent given them the title.we explained it to them that we already petitioned for it and it will get here in a couple weeks. they said they could only give us a week because they sold the vehicle to a guy whos driving it around with no title. i thought you couldnt sell a vehicle without the title. and its not our fault they sold it like that. they went on to tell us that we basically sold them a stolen vehicle cuz we dont have the title. i was thinking isnt that what you guys did cuz they dont have the title to the vehicle they sold. anyways if we dont give them the title onfriday we have to give them an extra $1000 or they take the vehicle they sold to us and they also keep our car we traded in. everyyone that i have talked to about this says it doesnt sound right. so i will never go to this dealer and i would never recomend them to anyone. they are bad people. More
by fallenangel
Employees Worked With
valarie billings, and Larry
