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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

4.6
735 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Jeff Mattingley General Manager Phil Long Hyundai of Chapel Hills
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 735 reviews

August 27, 2022

I would say thank you Nadine for the help getting the Vehicle that we were looking for . And thank you Joey for helping us finish and completing everything . I would say they PAhil Long Hyundai has a gre More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey (five stars), Nadine Bateman
Sep 01, 2022 -

Phil Long Hyundai of Chapel Hills responded

Jason, we're happy you found our staff to be so supportive during your experience here at Phil Long Hyundai of Chapel Hills.

August 22, 2022

Wes. Was great not pushy and made sure I was happy with choice and did not push me into anything I didn't want More

by Brat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Aug 25, 2022 -

Phil Long Hyundai of Chapel Hills responded

Thank you for the kind review!

August 20, 2022

They were amazing. The whole team was very friendly and ready to answer any questions that I had. More

by Stacy Korte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny V
Aug 25, 2022 -

Phil Long Hyundai of Chapel Hills responded

We appreciate your positive review about your recent experience with us!

August 02, 2022

All staff that I have ever worked with have been very professional and friendly and care about their customers. I have been a customer for 1 year since I moved here and just bought my 1st vehicle from th More

by bearleg300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (Sls Mgr), Jerry (Finance), Nadine Bateman, Kelbe Alsop
Aug 03, 2022 -

Phil Long Hyundai of Chapel Hills responded

We appreciate your positive review about your recent experience with us!

August 01, 2022

Emilio Rivera was AMAZING! He kept in contact with me finding out all of my needs and wants until my appointment time! Him and his team went above and beyond to get me into som More

by nickidegraw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Rivera
Aug 03, 2022 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your kind words and this wonderful review!

July 25, 2022

Phil Long was super helpful to accommodate an out of state purchase. Much less if you’re going to Chapel Hill, be sure to ask for Emilio Rivera. Hands down best car rep I’ve ever talked to. More

by BowtieRobhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Rivera
Jul 28, 2022 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your kind words and this wonderful review! We are happy we were able to help you out!

July 10, 2022

After searching hard for the vehicle we thought would best meet our needs and desires, we were pleased to be greeted by an understanding and enthusiastic salesman and staff. We drove 5 hours to test dri More

by Christi Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Simon - 5 stars , Nadine Bateman, Oscar Martinez
Jul 10, 2022 -

Christi Turner responded

After searching hard for the vehicle we thought would best meet our needs and desires, we were pleased to be greeted by an understanding and enthusiastic salesman and staff. We drove 5 hours to test drive a Hyundai Tucson. After deliberating between it and 2 other brands, we decided to pursue the Hyundai. I very much wanted a hybrid, and this dealership fortunately had a few on order. We plunged in and put down a deposit. Joey, our sales associate, was very personable, and always pleasant and professional. He made the waiting process smooth by keeping us up-to-date with the ETA of our car, and was always prompt with all correspondence. On the day of pick-up, we needed a quick turn-around time as we needed to return home for a family memorial. Joey greeted us upon arrival and had everything ready to make owning our new car effortless. The financial officer, and the receptionist, Nadine, were also extremely pleasant. What a blessing this staff added to make this large, important purchase a joyful occasion. Thank you so much!

July 05, 2022

Dealership was undergoing some renovations which made going to the restrooms and going to the finance offices a little inconvenient. More

by daydream0979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Brooks
Jul 07, 2022 -

Phil Long Hyundai of Chapel Hills responded

We appreciate your honest review of your recent experience. We are really excited about our new addition and hope to have you in again once construction is done. We appreciate your business!

June 11, 2022

First, I will say I wasn't pleased about the markup - but they were up front about it when I spoke with Nadine and she let me know there were used cars available as well without that. But considering the pri More

by marla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Battaglia, Nadine Bateman
Jun 14, 2022 -

Phil Long Hyundai of Chapel Hills responded

Thank you for the kind words and wonderful review!

May 19, 2022

I know it's a sales tactic, but Charles can be less rude and condescending. That tactic seems little old. Decided to go to a different dealership because of him. More

by Kait
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles
May 24, 2022 -

Phil Long Hyundai of Chapel Hills responded

We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us at social@phillong.com with the details of your experience and we will do our best to resolve this with you. Thank you - Phil Long Hyundai of Chapel Hills

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