Phil Long Ford of Motor City

If I could give minus 5 stars i would. I Purchased my Ford Escape along with a service warranty in less than a Month the check engine light came on keep in mind i bought the car March 11, 2020 i took my Ford Escape along with a service warranty in less than a Month the check engine light came on keep in mind i bought the car March 11, 2020 i took my car in for service late March... Its now June 5 they still have my car!!! Although I was provided a loaner car this does not excuse how long those people have had my car!!!! I will tell any and everyone who will listen DO NOT GO THERE ...unless you want to get swindled out of time money and your car More

While the negotiations were extended, Jeff, Anthony, and ted were professional and pleasant to work. They were very knowledgeable and helpful and continued to work with me to get a deal I was happy with. ted were professional and pleasant to work. They were very knowledgeable and helpful and continued to work with me to get a deal I was happy with. More

Anthony Gregory helped me order a truck and get it delivered to a different state, ensuring everything went smoothly. I had a much better experience with him than any other dealership I’ve contacted. delivered to a different state, ensuring everything went smoothly. I had a much better experience with him than any other dealership I’ve contacted. More

Great. Straightforward, no bs. I had talked to Anthony one year ago and then contacted him again this year. He helped me out immensely and I would like to say thank you to him, David, Derek and Jeff. We l one year ago and then contacted him again this year. He helped me out immensely and I would like to say thank you to him, David, Derek and Jeff. We love our new Ranger! More

The purchase was simple, straightforward, and perfect. Anthony reached out as soon as possible and we worked on the truck I was interested, options, pricing. He was able to accommodate my preferences and Anthony reached out as soon as possible and we worked on the truck I was interested, options, pricing. He was able to accommodate my preferences and find me a great option to buy. We worked over the phone and email all week before I was able to make it to the dealership. He spent rigorous amounts of time working a great deal for my purchase and trade in. Once at the dealership, David was able to work through my finance paperwork and set me up with a solid plan and warranty package. I have nothing but glowing praise for Anthony, Jeff, and David! If you need help, please reach out to these Individuals as they did great. Even with working around COVID-19 regulations. More

This was a great experience especially under the current circumstances! Customer care is obviously a priority at this dealership. I didn't feel like i was haggling the whole time. Thank you! circumstances! Customer care is obviously a priority at this dealership. I didn't feel like i was haggling the whole time. Thank you! More

Anthony , Jeff and ted made my experience so painless ! Friendly - concise and didnt hard sell us. Felt like they really valued our business and wanted us to be 100% happy which we are. Highly recommend Friendly - concise and didnt hard sell us. Felt like they really valued our business and wanted us to be 100% happy which we are. Highly recommend More