Phil Long Ford of Motor City

amazing customer service Jessica was vary helpful and caring. No high pressure sales and very personable. There is nothing worse then going to a dealership and having salesman Jessica was vary helpful and caring. No high pressure sales and very personable. There is nothing worse then going to a dealership and having salesman flock to you like vultures. Not like that here. Your not just a sale, they actually treet you like a human. I would highly recommend Jessica and Phil Long Ford to ALL my friends and family. More

I am thankful beyond words! My experience working with Ann Daugherty Elmore was amazing. I didn't feel like she was just trying to sell a car to meet a quota. I could tell she ge My experience working with Ann Daugherty Elmore was amazing. I didn't feel like she was just trying to sell a car to meet a quota. I could tell she genuinely cared about helping us find a car we would be happy with. She worked so diligently to make our experience an awesome one. I have and will continue to recommend Ann and Ford Long Ford of Motor City to friends. More

Unprecedented Customer Service I've been contemplating purchasing a new Ford for a long time and Eric got me the best price and financing I've received at any dealership. His profes I've been contemplating purchasing a new Ford for a long time and Eric got me the best price and financing I've received at any dealership. His professionalism and communicativeness was also quite helpful when trying to find the right vehicle which suited my family. I will definitely return for my next auto purchase and recommend Phil Long Motor City for anyone who is looking for a new automobile. Job well done! More

Carmela Wootan: True Pleasure This dealership is the best I have used by far. The friendly atmosphere and excellent customer service is second to none. Phil Long, the rep that work This dealership is the best I have used by far. The friendly atmosphere and excellent customer service is second to none. Phil Long, the rep that worked with me did an outstanding job. He went above and beyond to make my experience completely enjoyable. I will use Phil Long Ford from here on out. More

Great Service Thank you to Mark, Michael & Jessica for all your amazing work to help me get my dream car at the price that works for me. The friendly staff was wond Thank you to Mark, Michael & Jessica for all your amazing work to help me get my dream car at the price that works for me. The friendly staff was wonderful and made my buying experience worth the wait to find that perfect fit for me and my family. High ratings from the Mahanna family. Will definitely recommend you to all my family and friends. More

WILL BE GOING HERE FROM NOW ON I walked in and talked with a gentleman named Dominic. By far the best experience at a car dealership I have EVERY experienced. He was very tactful, p I walked in and talked with a gentleman named Dominic. By far the best experience at a car dealership I have EVERY experienced. He was very tactful, professional, and gave me the real deal and not a run around. I was just looking but he gave me all of his time and effort and had told me that when I come back he will get me squared away. Congratulations on winning a customer! More

Happy Customer We went in to test drive a car, and the dealers we worked with were fantastic! Both Derek and JW were friendly, knowledgeable, and professional! I did We went in to test drive a car, and the dealers we worked with were fantastic! Both Derek and JW were friendly, knowledgeable, and professional! I didn't feel a ton of pressure, and I walked out of there very confident with the information I received on both the car and the financing options. They did everything they could to make sure we would get the best deal. Even though we didn't decide on that Ford this time, I will definitely be going back for future purchases, and will be recommending them to my friends! More

Excellent service at Phil Long Motor City After a bad experience at another dealer, we decided to try Phil Long Motor City. Ann Elmore was our sales person. She was attentive and really listen After a bad experience at another dealer, we decided to try Phil Long Motor City. Ann Elmore was our sales person. She was attentive and really listened to what we said, not trying to talk us into a car we couldn't afford. I will definitely come back to Phil Long. Their prices were comparable to other dealers and their service was exceptional More

Pleasure After trying a couple other dealerships to get a new Focus to no avail Phil Long here did a great job getting us the car I was looking for at a price After trying a couple other dealerships to get a new Focus to no avail Phil Long here did a great job getting us the car I was looking for at a price that fit my budget it was a great pleasure to work with him. More

Irritated customer On Sept. 4 2014, I took my car in for repair as it had been involved in the flooding rains we had in Colorado Springs. As of today September 25, 2014 On Sept. 4 2014, I took my car in for repair as it had been involved in the flooding rains we had in Colorado Springs. As of today September 25, 2014 they still have my car. Originally they had told me that they would get me a rental/loaner car for the time my car was in for service. At the end of 14 days, enterprise rental cars called me telling me I owed a balance of $450 on the rental car. I ended up paying for the rental/loaner car out of my own pocket. They did not help at all like they had said in the beginning, Even after they said they would. I still have no car today and no idea when it will be ready. I am out $500 for insurance deductible and another $450 for rental car. Irritating ...no wonder I hate Ford dealerships More