Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Phil Long Ford of Motor City
Colorado Springs, CO
669 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 669 reviews
December 15, 2014
First time buyer Eric Haynes was very helpful and knowledge able in helping me choose a car to fit my budget. I got great customer service . Love my new Ford Focus! Eric Haynes was very helpful and knowledge able in helping me choose a car to fit my budget. I got great customer service . Love my new Ford Focus! More
by laraolivia
Employees Worked With
Eric Haynes
December 14, 2014
excellent service I thought I was treated fairly and respectfully at Motor City.no pressure. And everyone was happy to help. .Thank you Tim. My best car buying experien I thought I was treated fairly and respectfully at Motor City.no pressure. And everyone was happy to help. .Thank you Tim. My best car buying experience ever. More
by gnet.alcala
Employees Worked With
Tim Locke
December 12, 2014
Best car buying experience I have ever had! This is my fourth new vehicle purchase, and I must say I was blown away with the deal and customer service I got at Phil Long Ford of Motor City! I wa This is my fourth new vehicle purchase, and I must say I was blown away with the deal and customer service I got at Phil Long Ford of Motor City! I was in the market for an economical vehicle that was stylish and MPG friendly. I was looking at a few different dealerships, and different vehicles. My family and I have had some very difficult financial problems in the past so I was not getting my hopes up on a new car. That all changed after working with Erick H. and Jesi V. at the Ford dealership. They were not only able to get me approved for a brand new car, but Dave in financing was able to get me a ridiculously good loan and low APR along with it!! They made sure that I was not going to be way over my head with a loan that would get me in trouble. They were not trying to just sell me a vehicle, they showed that they really cared about me as a customer. They made sure the vehicle was what I wanted and was within my budget. Most car dealers with just let you put yourself in over your head if they are able to get a sale, not here! These people know how to take care of you and your family's needs. It was such a good experience that I wrote my first ever internet review. I would HIGHLY recommend this business to anyone in search of a vehicle right now. Go to Phil Long Ford First!! If you're reading this go to Jesi or Eric and tell them Jeremy Easley sent you, they will treat you like family! More
by Jeremy Easley
Employees Worked With
Tom Griffin, Eric Haynes, Dave Leiker, Jesi Lu
December 12, 2014
Thoughtful and Courteous The folks at Phil Long are extremely easy to work with. Since I was already familiar with the car that I wanted to purchase I was given the informatio The folks at Phil Long are extremely easy to work with. Since I was already familiar with the car that I wanted to purchase I was given the information and price that I wanted.everyone was willing to work with me to make sure that I got the best deal and I left the premises happy. More
by sheilafg
Employees Worked With
Sheila , Mark Barton, Erik VanVelzen
December 10, 2014
Most amazing experience as a single women buying a car. I went into the dealership looking for a particular vehicle I saw online. My sales man Jason Cowan found the vehicle I was looking for and found that I went into the dealership looking for a particular vehicle I saw online. My sales man Jason Cowan found the vehicle I was looking for and found that it just came in and was still at detailing. I bought the car on the spot but, we had some issues getting the vehicle up to standards of Phil Long, which are very amazing. Jason stayed on the vehicle and even noticed a couple of things when he picked it up from detailing. He told me immediately about them. He definitely went beyond the limits of a sales man, but made sure my vehicle was save and what I wanted. I love my vehicle and the whole experience with financing and everything. More
by Cristytracy
Employees Worked With
Jason Cowen, Jason Cowan
December 10, 2014
Outstanding i had a great experience the place was under construction but the service was still outstanding. the sales personnel were very interested in pleasing i had a great experience the place was under construction but the service was still outstanding. the sales personnel were very interested in pleasing us in everything we wanted in the vehicle and helping us getting a great quote that best fits us needs and budget. More
by Aneudy Martinez
Employees Worked With
James "JW" Washington
December 09, 2014
"Great experience working with John Barbour " It was a pleasure working with the staff at Phil Long Ford, especially John Barbour. John met with me twice before I decided to order my tuck. He sp It was a pleasure working with the staff at Phil Long Ford, especially John Barbour. John met with me twice before I decided to order my tuck. He spent considerable time with me in test drives, reviewing features, ordering, keeping me up to date on delivery and closing the deal. I felt like he was on my side and would produce a win-win for the dealer and I. Working with the staff at this dealership for nearly 2 months convinced me that I was being treated excellent. I went to three dealerships before deciding on Phil Long Ford. More
by respondant
Employees Worked With
Sheila Paulson, John Barbour, Ted Sykes
December 08, 2014
Great Service Excelent service. Would highly recommend this dealer. They were honest and upfront with everything. They bent over backwards to make the car buying ex Excelent service. Would highly recommend this dealer. They were honest and upfront with everything. They bent over backwards to make the car buying experience painless. More
by Carl Johnson
Employees Worked With
Jenner Behan
December 07, 2014
pinky promise(: My first time buying a car, and seriously sat there for a while. Tony Hills answered ALL my questions/concerns.This is one of the biggest steps I have My first time buying a car, and seriously sat there for a while. Tony Hills answered ALL my questions/concerns.This is one of the biggest steps I have done and they all helped me in very way the could. Tony even pinky promise me and he kept his promise! So yes I so recommend this place!??? More
by lucyl12
Employees Worked With
Tony Hills
December 07, 2014
Awesome staff. These guys worked with me over the course of several months to get me the deal I required to make the purchase. I came in several times and decided on These guys worked with me over the course of several months to get me the deal I required to make the purchase. I came in several times and decided on a 2015 mustang GT pre-order. I had the color details of the pre-order changed from ingot silver to gaurd metallic at one point with no hesitation and on my personal whim) Every time I came in I was treated like a VIP(coffee, popcorn, water etc. were always offered) and made to feel very comfortable. Big shout out to Tom Griffin for helping me through the process. I now own a dream car at monthly payment I can afford. booya. More
by Nick Mahan
Employees Worked With
Tom Griffin, Kyle Whitten
