Phil Long Ford of Motor City

excellent sales and quality autos John Barbour made my car buying experience very easy...I have bought my last six vehicles thru Phil Long and would recommend them to anyone.... John Barbour made my car buying experience very easy...I have bought my last six vehicles thru Phil Long and would recommend them to anyone.... More

Thank you Eric Haynes! I had been driving a Ford Expedition for the last 15 years and over 200,000 miles when I decided I wanted a new car. Eric Haynes took the time and wi I had been driving a Ford Expedition for the last 15 years and over 200,000 miles when I decided I wanted a new car. Eric Haynes took the time and with patience showed me many cars. He helped explain features and cost involved from the very basic to the most advanced. My options were clearly outlined and I was able to decide while feeling sure that I had made the right choice for me. I know they wanted to sell me a car the first day I walked in but Eric let me without harassment think about things for a few days. I spent those few days looking for better deals and better cars but I didn't find them. Thank you for my 2015 Ford Explorer! More

Best experience ever!! JW gave us one of the best experiences that we have ever had buying a car. It was great in all areas of buying a car. We are pleased with the type JW gave us one of the best experiences that we have ever had buying a car. It was great in all areas of buying a car. We are pleased with the type of car we bought hybrid fusion!!! (Fantastic) More

Purchased a new car Terry Albrecht was my sales person. He was very helpful and answered all questions, etc. I am welcome to call him anytime for more instructions on Terry Albrecht was my sales person. He was very helpful and answered all questions, etc. I am welcome to call him anytime for more instructions on my MKX Lincoln. More

Salesperson Daniel Hernholm saw to my every need & question Daniel made sure I understood the answers to my questions, as I am hard of hearing. He brought me a couple fruit bars and offered coffee several times Daniel made sure I understood the answers to my questions, as I am hard of hearing. He brought me a couple fruit bars and offered coffee several times. He worked hard and we even shared our common interest as artists He is a great salesperson and knowledgeable about the product! I would come back and recommend him to others...A Great Experience! More

Tim Locke Very easy, not pressured. Salesman was easy to talk to and understood our needs. Willing to work with us. Willing to join us in the rain. He chose Very easy, not pressured. Salesman was easy to talk to and understood our needs. Willing to work with us. Willing to join us in the rain. He chose a great route to test drive the vehicle. More

great experience I live in Pueblo and went to springs to look at a Ford titanium. I wasn't very impressed with the quality of the car so Vic and Jason worked very hard I live in Pueblo and went to springs to look at a Ford titanium. I wasn't very impressed with the quality of the car so Vic and Jason worked very hard to find me something similar within my budget. Jason Also took the extra time to get us newer tires and rims on the car. Up to this point things have been going well so far and overall was impressed by the customer service I received at Phil Long. More

new truck service was very good. sales person, phil long, very helpful. brought truck to pueblo and explained details. very happy with purchase and would recomm service was very good. sales person, phil long, very helpful. brought truck to pueblo and explained details. very happy with purchase and would recommend dealership More

The True Definition of Customer Service I recently purchased a 2014 Ford Flex from Daniel Hernholm. Daniel was very polite, professional, and courteous, throughout the entire process, even w I recently purchased a 2014 Ford Flex from Daniel Hernholm. Daniel was very polite, professional, and courteous, throughout the entire process, even when I was being stubborn and constantly changing my mind. His attitude and understanding of my needs and wants made me feel at peace. What I admire most about Daniel is his integrity. He didn't try to sell me a car based on my wants, knowing it was out of my budget, but based on my needs. He did such an awesome job that this car was able to fulfill my needs, wants, and budget. Once I agreed to purchase the vehicle, and began the ordeal of filling out paperwork, Daniel never left my side. He was there to answer any and all questions, not once showing any signs of boredom or frustration. He never left to take another client or try to get him another sale. I will never be squeamish or have anxiety about purchasing a car again, as long as I have Daniel as my rep. THANK YOU DANIEL! More

Awesome experience picking out our family car! First off, we walked into Ford looking to trade our used Mustang for a new family car. We were instantly greeted by KEVIN SULHAM. He asked us what kin First off, we walked into Ford looking to trade our used Mustang for a new family car. We were instantly greeted by KEVIN SULHAM. He asked us what kind of car we were interested in (newest Fusion) & he immediately drove us to the lot and gave us remarkable information about pretty much every single Ford Fusion in that lot. He knew exactly how to respond to every single one my husband's questions. (We had a bad experience at Toyota with the sales person giving us stupid answers, not knowing what the heck he was talking about.) So we were grateful for someone very informative as Kevin to help us make a wise decision as to what we wanted. He also gave us his opinion about the car & provided us with cheaper deals...such as the 2014 used Fusion. He let us drive in both the new (2015) and used car to really see the minor differences between the two. In the end, we both knew exactly what we wanted...this engine, with those specific seats and this color, no touch screen, but reverse camera...He took us back to the office & worked his magic, he not only found us a car that met our wants and requirements, we also got a good trade out of our Mustang. We started the whole process from paperwork to waiting for our car to arrive. He made it all happen in less than 3-4 hours on top of all the times my husband forgot his license and phone in the car making him go back and forth..we appreciate his awesome customer service & being so patient with our indecisive selves. All in all, we went home with a brand new 2015 Ford Fusion family car and are so glad we went to Ford and also for Kevin for making it all happen! More