Phil Long Ford of Motor City

Oil Service Fast in and out. Very attentive and courteous staff all the way through the entire appointment; plus a complimentary car wash! Awesome service and h Fast in and out. Very attentive and courteous staff all the way through the entire appointment; plus a complimentary car wash! Awesome service and highly recommended! More

Outstanding Sales Team and Dealer After reviewing the website, Ron contacted me and took all my information on my needs and scheduled the next morning for us to look at cars, he only s After reviewing the website, Ron contacted me and took all my information on my needs and scheduled the next morning for us to look at cars, he only showed us the cars that fit my requirements and after spending hours test driving new and used cars my wife decided on one and then his team went to work. We drove home in the new car, he then called the next day to check that everything was ok and that we were pleased, he also told me of some items they found that were missing from the car. All I can say is WOW, outstanding service. I have found a salesman and dealer I can trust and will receive all my future business. More

Matched the best price I could find nationwide I wanted to buy American from a company that did not take the buyout. Phil Long Ford was able to match the best price I could find nationwide. Je I wanted to buy American from a company that did not take the buyout. Phil Long Ford was able to match the best price I could find nationwide. Jessica Vogel was very responsive to my inquiries. She stayed till 11 PM to accommodate my buying needs. Derrick Jordan Ben Wild were very helpful too. More

A great experience Joey Lindsey was a terrific, pressure-free saleswoman, she was honest, professional, and courteous. The staff at Phil Long Motor City was polite and h Joey Lindsey was a terrific, pressure-free saleswoman, she was honest, professional, and courteous. The staff at Phil Long Motor City was polite and helpful and I will send everyone I know who needs a vehicle to them. More

A Very Satisfactory Experience We were referred to Phil Long Ford in Motor City by Costco Car Buying Program. We worked with Jason Cowan and found him to be patient with the many qu We were referred to Phil Long Ford in Motor City by Costco Car Buying Program. We worked with Jason Cowan and found him to be patient with the many questions and concerns we had regarding mobility issues that needed to be resolved to have our vehicle retrofitted with a scooter lift. He and the Phil Long Ford team worked tirelessly to find a vendor for needed modifications. They were courteous and professional in all aspects for this transaction. More

Phil Long Ford of Motor City// Justin Zayas Salesmen We just purchased a 2015 F-150. Best experience by far. We plan of purchasing a second vehicle by next year and Justin will be the first one we contac We just purchased a 2015 F-150. Best experience by far. We plan of purchasing a second vehicle by next year and Justin will be the first one we contact. Very professional, listens, and cares about the Customer! THANK YOU JUSTIN FOR THE WONDERFUL EXPERIENCE!!! TED IN FINANCE WAS GREAT TOO! More

New truck Erick van velsen is the nicest salesman I have met very helpful and not pushy. He helped me find the diesel truck I was looking for. Thanks very much Erick van velsen is the nicest salesman I have met very helpful and not pushy. He helped me find the diesel truck I was looking for. Thanks very much Erik. More

Great Dealer/Salesman Experience I had bought two cars from Phil Long. My dealer both times was Jason Cowan. I can honestly say this dealership is downright upfront. Jason took care o I had bought two cars from Phil Long. My dealer both times was Jason Cowan. I can honestly say this dealership is downright upfront. Jason took care of my wife and me both times. He spent hours, about 5, showing us what they had in stock when purchasing my wife's vehicle. Additionally, when I came in in June, he went out of his way to ensure I had the perfect car for the best value. If there was any doubt that this business lacked a traditional/family-oriented business motto, Jason counters that and had indeed left a positive impression on my family. The financial department was the icing on the cake. J.D. made sure to take care of all the paperwork in a timely fashion and laid out all the options for me. Truly a great car buying experience (and that's saying something). More

Terrible experience we will never return here We have purchased quite a few cars over our life time and buying from Phil Long Ford Motor City has been by far the worst experience to date. The sale We have purchased quite a few cars over our life time and buying from Phil Long Ford Motor City has been by far the worst experience to date. The sales person had absolutely no knowledge of what features were in the vehicles we were looking at and then after purchasing a vehicle with what we and the sales person thought was navigation (Ford even provided the navigation SD card to us) was indeed not a navigation system. After taking this issue back up with ford, they informed us there was nothing they could do to rectify the situation. This amoung a few other issues pushed our family past boiling point. I will be spreading the word about this experience to others so they do not run into a similar situation. More

Great experience! I found the car I was looking for on the Phil Long Ford website and contacted Tom from there. I was coming from out of town to purchase the car so I w I found the car I was looking for on the Phil Long Ford website and contacted Tom from there. I was coming from out of town to purchase the car so I wanted to be clear with the dealer what I was looking for so I wouldn't waste the five hour drive if they didn't have what I wanted and the price I wanted. Tom made it very easy and was extremely knowledgeable about all the features on the car and spent a lot of time tutoring me-- which I greatly appreciated. It was a long trip, but it was worth it to get a great car at a fair price and also get a fair price for my trade in. I will be back the next time I need a car, which hopefully won't be for a long time :) More