Phil Long Ford of Motor City

Amazing customer service!!! I was so happy with our salesperson, Joyce Lindsey!!!! Such great customer service. She was friendly, patient and made my 11 year old feel that he was I was so happy with our salesperson, Joyce Lindsey!!!! Such great customer service. She was friendly, patient and made my 11 year old feel that he was also important in our vehicle purchase. I was very impressed and would highly recommend her and the Phil Long dealership. More

Outstanding Jason Casler went above and beyond to help us with our very first Ford purchase. Jason was not overbearing. If you want a great sales rep, Jason is th Jason Casler went above and beyond to help us with our very first Ford purchase. Jason was not overbearing. If you want a great sales rep, Jason is the man. He is laid back, patient and makes you feel at home. You will not go wrong with Jason helping you at every turn. More

Outstanding customer service Phil Long Ford worked with me and my needs. Everyone there was courteous and professional. Jason "Ajax" ensured that everything went smoothly and poi Phil Long Ford worked with me and my needs. Everyone there was courteous and professional. Jason "Ajax" ensured that everything went smoothly and pointed me in the direction that met my needs, not the dealerships. I would highly recommend Phil Long Ford for anyone looking for their next vehicle. More

Awesome sales experience The entire team really did an awesome job of making me and my wife feel comfortable. We chose a car, gave them a goal to meet, and they met it. They w The entire team really did an awesome job of making me and my wife feel comfortable. We chose a car, gave them a goal to meet, and they met it. They were non-pushy and seemed to genuinely care if I was happy with my purchase. I would buy here again in a heart beat. More

Thanks to Daniel Rankin we're enjoying our 2016 Explorer!! Our sales consultant worked with our family needs to get us into the right vehicle and within our budget. Mr. Rankin was knowledgable, friendly and ve Our sales consultant worked with our family needs to get us into the right vehicle and within our budget. Mr. Rankin was knowledgable, friendly and very patient with us. He went above and beyond to show us the highlights of our Explorer, he even synced my phone without me asking for it. He also offered a vehicle fresh off the lot, a 2016 Escape while my vehicle was having work done; leather seats installed. The financial department wasn't as helpful, offered extras our insurance already covered but in the end was able to work with us. More

Leased a new C-Max We knew what we wanted and was trying to end my previous lease for a vehicle that I had way too many recalls and repairs over the three year period. We knew what we wanted and was trying to end my previous lease for a vehicle that I had way too many recalls and repairs over the three year period. More

Got the exact car I was looking for! I worked with Erik V and he was very understanding of what I was looking for and was ultimately able to get me the exact car I was looking for and pus I worked with Erik V and he was very understanding of what I was looking for and was ultimately able to get me the exact car I was looking for and pushed for the maximum amount that could be offered for my trade-in. More

Purchase of a New Vehicle From the time I entered the dealership and was greeted by Mike Cimino until the time I left with my new vehicle, the experience was fantastic. Mike an From the time I entered the dealership and was greeted by Mike Cimino until the time I left with my new vehicle, the experience was fantastic. Mike and all of the folks at Phil long motor City were wonderful and actually cared about my experience with them. The purchase could not have gone more smoothly. I highly recommend this dealership. More

Escape Purchase Mike Keef was very helpful in obtaining special finacing as an ex Ford and Lockheed Martin employee. This save me more than a thousand dollars. All em Mike Keef was very helpful in obtaining special finacing as an ex Ford and Lockheed Martin employee. This save me more than a thousand dollars. All employees were helpful, however it took five hours to complete my transaction which deterred from good service. I have no idea why or where the delay occured. Upon finalizing the transaction I was given a thumb drive that showed all the documents I signed, however the last 6 documents would not print completely. I will need to obtain these copies from the dealership. More

More than we bargained for! My wife & I recently purchased a 2008 Ford f450 & Mr. Angel Riviera was our salesman. The moment we got to the lot we were greeted & the fellow at tha My wife & I recently purchased a 2008 Ford f450 & Mr. Angel Riviera was our salesman. The moment we got to the lot we were greeted & the fellow at that time (forgive I don't remember his name) notified Mr Riviera that we had arrived. Mr Riviera came right out, introduced himself & went over the criteria we submitted for the vehicle we desired. He took us straight over to this beautiful beast sitting up front of lot. This truck was something, I admit, was very far fetched and couldn't possibly pull out of here in it. I WAS SO WRONG! The price of the truck was a few thousand below KBB. We were searching the market for a f350 & weren't having much luck. My wife decided to go here. After a test drive, once again far fetched, we went to see what it would take to get us in. Mr Riviera was patient & impressively found a way! We drove off that day in a bigger, better truck than we ever believed! More than we bargained for! Mr Riviera at no point was pushy or irritating. We found him to be very personable & professional. He definitely made our day & many more to come. If you're shopping around for another vehicle, I would recommend stopping by to see Mr Riviera. More