Phil Long Ford of Motor City

Excellent buying exsperiance Top of line buying exsperiance. John Barbour, and the complete Philong dealership, is the very best anyone could ask for. Would recommend to anyone bu Top of line buying exsperiance. John Barbour, and the complete Philong dealership, is the very best anyone could ask for. Would recommend to anyone buying used or new vehicles. We have purchased numerous vehicles from, John Barbour, Derek and the Phil Ling Team. If anyone is looking for new or used. Go buy Phil Long in motor city and ask for john Barbour or Derek and your worries of getting the perfect car are over. The will make your buying exsperiance a true delite. More

Excellent customer service There was not one moment during my experience that I was not well cared for and tended to. Everyone was very friendly to us and stopped to talk even i There was not one moment during my experience that I was not well cared for and tended to. Everyone was very friendly to us and stopped to talk even if they were not directly helping us. Our salesperson was knowledgable, trustworthy, and friendly. They helped us make the deal that was right for us and did whatever it took to make sure that we were satisfied. I would shop there again and will recommend them to my friends. More

Transfer lease of current vehicle to another Jessica helped me end one lease and go into another. She was very helpful and knowledgeable about the process. It took a long time but she kept me i Jessica helped me end one lease and go into another. She was very helpful and knowledgeable about the process. It took a long time but she kept me informed about what was going on. More

Eric did a great job. My sales person Eric was personable and I didn't feel any pressure as I have felt from other dealerships in the past. I had to make several trips bef My sales person Eric was personable and I didn't feel any pressure as I have felt from other dealerships in the past. I had to make several trips before I made up my mind and each time he just said come on back when you make your decision. I like that! The only problem I have with the whole process is that in order to get the $500 military appreciation rebate I had to give out too much personal information online and create password to sign up on a website that I had no desire to join. My DD-214 or military ID should have been sufficient. Now that I am filling out this survey it appears I have to create another password. That part I don't like. More

Excellent service Truck started leaking antifreeze. Took it in without an appointment. Paul Ringo was able to work it into the schedule much quicker than expected. T Truck started leaking antifreeze. Took it in without an appointment. Paul Ringo was able to work it into the schedule much quicker than expected. The result was a leaking water pump that he was able to cover with the extended power train warranty. Got in, got out much quicker than expected and Ford covered the repair. Thanks, Paul Ringo. More

Awsome Employees Angel Rivera MATOS was very helpful and not pushy when we stopped by to look at their used car selection. He answered all our questions, even had us Angel Rivera MATOS was very helpful and not pushy when we stopped by to look at their used car selection. He answered all our questions, even had us test drive a car that we were not actually considering, which we ended up purchasing. The experience was great. We had the week prior left 2 separate dealerships due to pushy salesmen. Great time...definitely recommended More

Great experience I had a great experience working with Heather. I spent a long time at the dealership, but it was worth it, as they were able to get great financing an I had a great experience working with Heather. I spent a long time at the dealership, but it was worth it, as they were able to get great financing and a better warranty. More

Review JW provided exception information about the vehicle during the road test. I appreciated his approach during the first visit to do a walk through and JW provided exception information about the vehicle during the road test. I appreciated his approach during the first visit to do a walk through and pick up some brochures. More

Wonderful customer service!!!!! Great service, look forward to more!!!!!not s. Not sure what else I can say. Chad Fort Worth has been booked in for service. You told me he was trea Great service, look forward to more!!!!!not s. Not sure what else I can say. Chad Fort Worth has been booked in for service. You told me he was treated well. And we had no issues. Not quite sure what else I can say More