Phil Long Ford of Motor City

Superb Service Craig is like a friend to you. He never lets you down on things that needs to be done on my car. I can easily contact him anytime of the day. He is v Craig is like a friend to you. He never lets you down on things that needs to be done on my car. I can easily contact him anytime of the day. He is very professional and accomodating :) More

Knowledgable and Accomodating We had a great expirence at Phil Long. Eric and Jesi found a great car and Dan put a total package togehter. We will definitely look there again. We had a great expirence at Phil Long. Eric and Jesi found a great car and Dan put a total package togehter. We will definitely look there again. More

Great Second Experience I had some issues with the first truck, they worked on it but the truck was still not right. I came back and the whole team did the right thing and p I had some issues with the first truck, they worked on it but the truck was still not right. I came back and the whole team did the right thing and put me in a completely different truck. Great job!!! I will be back for my next car. More

Probably return without hesitation We dealt with Chris Frencl, very friendly, knowledgeable, and professional. Chris was very helpful getting us the best deal possible, was pleased with We dealt with Chris Frencl, very friendly, knowledgeable, and professional. Chris was very helpful getting us the best deal possible, was pleased with the outcome. More

Quick and efficient service - this dealership is what customer service is all about! They got me in and out in no time and the issues with my car were resolved as expected - this dealership is what customer service is all about! They got me in and out in no time and the issues with my car were resolved as expected More

Oil change/tire rotation Made the appointment late in the afternoon for 3:45 that day. When the appointment was recorded it was scheduled for the next day. When I arrived at 3 Made the appointment late in the afternoon for 3:45 that day. When the appointment was recorded it was scheduled for the next day. When I arrived at 3:45 they weren't ready for me. The service manager (Jarrod?) did a good job getting me into the shop even though they were full for the day. I was out by 5:30. Good recovery! More

Great Service Phil Long Ford was a great dealership and I had a wonderful sales rep., Jason Casler, he really gave me a good deal that was basically unbeatable to o Phil Long Ford was a great dealership and I had a wonderful sales rep., Jason Casler, he really gave me a good deal that was basically unbeatable to other dealerships. He also picked out the first car and fit it to my style and I brought that first car he picked out. Great sale rep. More

Great car buying experience! Thank you Jesi Vogl This was honestly the best experience I've ever had purchasing a vehicle (which can be challenging with two small children) Jessica Vogl made the enti This was honestly the best experience I've ever had purchasing a vehicle (which can be challenging with two small children) Jessica Vogl made the entire process pain free. She represented Phil Long Ford with the utmost honesty and professionalism. She went out of her way to make sure we were completely happy with our choice and even drove vehicles to our home so we could see them. Not only would I would recommend this dealership to anyone looking for a new or used vehicle I plan to buy from them again in the future. More

Sales experience The purchase of our two new Lincolns was a very pleasant experience. Terry Albrecht handled the sale with professionalism and expertise. We appreciate The purchase of our two new Lincolns was a very pleasant experience. Terry Albrecht handled the sale with professionalism and expertise. We appreciate all the kindness extended to us during the process. More

Excellent help in purchasing a car Great service from Terry Albrect. He is very professional and helpful in making a decision to purchase a car. Walked us through al the steps of the pu Great service from Terry Albrect. He is very professional and helpful in making a decision to purchase a car. Walked us through al the steps of the purchase. J More