Phil Long Ford of Motor City

Getting the car ready for vacation Worked with Patrick and Josh and they were both outstanding. So glad to see Josh get promoted...I've been working with him since he first started and Worked with Patrick and Josh and they were both outstanding. So glad to see Josh get promoted...I've been working with him since he first started and he truly deserves the recognition. Looks like he's training his staff to be just as conscientious as he is. I'll be back!!! More

Good experience I like Chris because he is very knowledgeable of what he was trying to do and helped me out a lot and sold me A great truck I like Chris because he is very knowledgeable of what he was trying to do and helped me out a lot and sold me A great truck More

Try Again It took four visits, but the Service staff finally fixed the manufacture problem with my sun roof. Staff, especially Mark Hilderbrand assisted me eve It took four visits, but the Service staff finally fixed the manufacture problem with my sun roof. Staff, especially Mark Hilderbrand assisted me every step of the way and kept me updated with each service. Jordan Parish always kept me in a vehicle that met my needs and where I live...Monument. My vehicle was returned to me fixed and detailed. More

Best buying experience in decades. I bought my first new car in 1963. My buying experience with Craig Billings was the best ever. He was knowledgeable and straightforward. I felt tha I bought my first new car in 1963. My buying experience with Craig Billings was the best ever. He was knowledgeable and straightforward. I felt that he was helping me select the car that "I" wanted. As for the Lincoln MKZ it gets better and better the more I drive it. Both the mileage and the zip of the 2.0 liter 4 cyl, are better than advertised. More

Great Experience This was a good experience overall. People were friendly and were able to provide me with the information I wanted. They quickly learned what I was This was a good experience overall. People were friendly and were able to provide me with the information I wanted. They quickly learned what I was looking for and were able to show me vehicles that matched and were in my price range. More

Great Escape Was very impressed with performance of the Escape (much better pickup, quietness, and roominess than the Mazda CX-5) and James was a great salesman. T Was very impressed with performance of the Escape (much better pickup, quietness, and roominess than the Mazda CX-5) and James was a great salesman. The deal was fair and I thought I was treated right. More

Awesome Each time i've taken my vehicle in, i receive great customer service and i feel confident that my concerns are addressed and taken care of without hes Each time i've taken my vehicle in, i receive great customer service and i feel confident that my concerns are addressed and taken care of without hesitation. Outstanding service Team More

coolant flush I brought my 04 F350 into them because a rodent chewed through my wiring harness, while they were there they said I may need my coolant flush. I tol I brought my 04 F350 into them because a rodent chewed through my wiring harness, while they were there they said I may need my coolant flush. I told them to do it. I pick the truck up march 31st, at the end of April I needed to replace and injector while I was replacing injector I had to drain coolant to move reservoir, when I drained the coolant it was a dark green and had a ton of rust flakes in it. I took a picture and carried on with my replacement and when I was done I flushed the system. I Spoke with my service guy there showed him the e picture he talked to another guy and said that the flush was done, and that they would do it again, I told them there was no point cause I did it he just said oh well. I currently own 2 fords and always will but will not go back for service. More

Helped me in a pinch I needed a minor quick repair to my license plate holder and Phil Long came through! They repaired the item same day in about 40 minutes after bringi I needed a minor quick repair to my license plate holder and Phil Long came through! They repaired the item same day in about 40 minutes after bringing the car to them. The repair was better than new! More

'We are here to make this as easy as we can for you!' Craig made my experience very easy. There was no pressure and he and Phil Long Ford management was very much interested in making my purchase as affo Craig made my experience very easy. There was no pressure and he and Phil Long Ford management was very much interested in making my purchase as affordable as possible for both parties. I am extremely satisfied with Craig and Phil Long Ford. More