Phil Long Ford of Motor City

oil, lube and tire rotation Phil Long Lincoln's service department always does a great job! The service writers, Tracy & John stay on top of things and always take good care of Phil Long Lincoln's service department always does a great job! The service writers, Tracy & John stay on top of things and always take good care of us. More

Escellence Chris Davis worked to get us everything that we wanted and we ended up falling in love with a car and left with it the same day. Best customer service Chris Davis worked to get us everything that we wanted and we ended up falling in love with a car and left with it the same day. Best customer service we have ever experienced anywhere that we have gone. Would definitely recommend Phil Long to anyone who plans on buying a car here in Colorado in the future! More

salesman Our visit to the dealership was great everyone was friendly and great to work with. Chris and Michael were great to deal with and they worked hard for Our visit to the dealership was great everyone was friendly and great to work with. Chris and Michael were great to deal with and they worked hard for us More

Excellent car buying experience! My wife and I had been in the market for a new vehicle for some time. Having analyzed our needs and researched various models, we narrowed our search My wife and I had been in the market for a new vehicle for some time. Having analyzed our needs and researched various models, we narrowed our search down to either a Ford Edge or a Ford Escape. I reached out to the sales staff at Phil Long Ford in Colorado Springs. I was quickly contacted by Michael Keef. Michael inquired as to the models we were interested in and promptly set up an appointment, promising to have exactly what we were looking for. The next morning my wife and I met Michael at the dealership, and to our surprise, Michael had already pulled several examples of the vehicles we wished to see. He facilitated test drives in both models and completely and accurately answered all of our questions. Michael was very knowledgeable about all of the vehicle systems and driveline options. We decided on a Ford Escape, but had a very specific options list and vehicle color which we wanted. Michael then took the time to show us a perfect example of "our" vehicle, even with the knowledge that the color wasn't our favorite, just to ensure that this was exactly what we wanted. He then quickly located an Escape which met every requested option/color, and even though the vehicle was at the Dealership's Denver location, Michael immediately arranged for the vehicle to be transported to Colorado Springs. A few hours later, my wife and I were sitting in our new Ford Escape Titanium in Magnetic Metallic! We could not have been happier. Michael Keef honestly made this car buying experience enjoyable! Ted Sykes in Finance then worked very hard to ensure that we got the best rate available and that we fully understood every aspect of the finance/purchase procedure. More

Tracy, in service, is excellent Tracy was able to help me through the process of maintenance and repair to my vehicle. She kept me informed throughout the process and was very helpfu Tracy was able to help me through the process of maintenance and repair to my vehicle. She kept me informed throughout the process and was very helpful. The qualify of the service is always excellent. More

Great no hassle buying. Purchased my 2017 MKC a few days a go. It was the best cat buying expirence to date. It was hassle free from the time that I walked in to the time I w Purchased my 2017 MKC a few days a go. It was the best cat buying expirence to date. It was hassle free from the time that I walked in to the time I walked out. Would recommend this dealership hands down. Keep up the good work. More

purchased F150 I had the pleasure of dealing with Eric H. at this dealership. His ability to communicate is a refreshing change is this day and age. He clearly expla I had the pleasure of dealing with Eric H. at this dealership. His ability to communicate is a refreshing change is this day and age. He clearly explained each facet of the purchase process. Hats off to someone who I sincerely enjoyed talking with. More

Trade-In & New Car Purchase I'm extremely impressed with the Phil Long Ford Colorado Sorings ownership and sales and service team! Well coordinated effort around true customer s I'm extremely impressed with the Phil Long Ford Colorado Sorings ownership and sales and service team! Well coordinated effort around true customer satisfaction!! Specifically, my sales support was Eric Haynes who carefully reviewed my needs to select a pool of vehicle options with not just new but used cars as well. Eric was very patient and offered detailed comparisons around my specific features of importance. Way to go Eric!! The Phil Long Ford general manager (Mark Barton) and his sales manager (Greg) were in full support of Eric's efforts to make the purchase work with my financial requirements. I would highly recommend the Phil long Ford team to anyone in search of honesty and objectivity to find the best trade-in value and new car purchase experience! Scott Saulnier More

Getting the car ready for vacation Worked with Patrick and Josh and they were both outstanding. So glad to see Josh get promoted...I've been working with him since he first started and Worked with Patrick and Josh and they were both outstanding. So glad to see Josh get promoted...I've been working with him since he first started and he truly deserves the recognition. Looks like he's training his staff to be just as conscientious as he is. I'll be back!!! More

Good experience I like Chris because he is very knowledgeable of what he was trying to do and helped me out a lot and sold me A great truck I like Chris because he is very knowledgeable of what he was trying to do and helped me out a lot and sold me A great truck More