Phil Long Ford of Motor City

New comer came to Phil Long because of two reasons. The Maintenance Card deal and to get my Fusion serviced. Jenner Waddle was my advisor and did a great job w came to Phil Long because of two reasons. The Maintenance Card deal and to get my Fusion serviced. Jenner Waddle was my advisor and did a great job welcoming me to Phil Long. He was efficient and effective. He kept me informed while my car was serviced. He made my initial visit a great opportunity. I look forward to future dealings with the service team. More

Drew Baker Drew was extremely helpful, answering the many questions my wife and I had regarding our recently purchased 2015 F250 King Ranch from another dealersh Drew was extremely helpful, answering the many questions my wife and I had regarding our recently purchased 2015 F250 King Ranch from another dealership in Colorado Springs. He found the answers making sure we became more familiar with the vehicles maintenance and operation capacity. More

Won't Go to anyone else Worked with a great lady named Colleen. She really knew her stuff and we felt that she was honest and open with us. She's a great asset to the deale Worked with a great lady named Colleen. She really knew her stuff and we felt that she was honest and open with us. She's a great asset to the dealership and we will be back to see her when it's time to buy our daughter a car. More

Dealership service Car buying made easy! They didn't keep me there, I was able to go about my day and return when I was able to. Car buying made easy! They didn't keep me there, I was able to go about my day and return when I was able to. More

Great Customer Care Everyone from Service Advisor, service tech, and all with whom I cam in contact, made me feel welcome, appreciated, and cared for. The service was ti Everyone from Service Advisor, service tech, and all with whom I cam in contact, made me feel welcome, appreciated, and cared for. The service was timely, done with excellence and I was treated as a valued customer. I will not take my truck any where else. More

A smooth purchasing experience. I was looking for a vehicle that would fit my 4 kids and my passion for the outdoors. Jesi helped me find my Tahoe which I am entirely satisfied with. I was looking for a vehicle that would fit my 4 kids and my passion for the outdoors. Jesi helped me find my Tahoe which I am entirely satisfied with. She was courteous and professional throughout the process. And working with David Peasner in Finance was wonderful. Maybe two or three weeks after the purchase, there were questions I had in regard to the loan and it was resolved without any further issues. A wonderful buying experience! More

Outstanding service Serviced my Fiesta ST with Jose in the Service Dept. and not just him but everyone was polite and professional. I didn't have my wheel lock and they Serviced my Fiesta ST with Jose in the Service Dept. and not just him but everyone was polite and professional. I didn't have my wheel lock and they were able to utilize a master key to perform the service. More

A true super Ford dealer. This dealership has definitely got it together. All people involved with my purchase were extremely helpful, knowledgeable, friendly, courteous, profe This dealership has definitely got it together. All people involved with my purchase were extremely helpful, knowledgeable, friendly, courteous, professional and just fun to deal with. General manager , sales manager , sales director and sales rep are included in this review as I had conversations with them all. Best dealership I've ever been to in all my 60 years. More

Worst Dealership in the Springs I bought a car from Phil Long of Motor City in June. Not only did they agree on a price and then up the price when the put in the paperwork but, my ca I bought a car from Phil Long of Motor City in June. Not only did they agree on a price and then up the price when the put in the paperwork but, my car - less than 4 months later - is dead. I have been calling everyday for the past week and have gotten the complete run around. I spoke with Chris in the Internet Department, he was really helpful at first, but hasn't returned my calls since 6 days ago. I was supposed to be referred to Tracy, but she never called me either. I finally spoke with a manager 5 days after I started calling and he seemed like he was going to be helpful, but, alas, another dead end. This is the worst business with the worst customer service that I have ever dealt with. Go somewhere else to buy your car! Phil Long Ford at Motor City is useless. More

New Car I went in late Tuesday night looking for a new car. Laura Coolidge-Diperri was a huge help and very personable. She was able to find me a car in my pr I went in late Tuesday night looking for a new car. Laura Coolidge-Diperri was a huge help and very personable. She was able to find me a car in my price range and one that would be able to do what I needed it to do. I highly recommend Phil Long if your looking for a new/used car, they have a ton of dealerships in motor city and are extremely helpful in finding what you need. More