Phil Long Ford of Motor City

Fantastic! I wish I could give more than 5 stars. Went in to look for a used truck and ended up buying a new for the same price I was looking at. She listened t I wish I could give more than 5 stars. Went in to look for a used truck and ended up buying a new for the same price I was looking at. She listened to my needs and I ended up buying the first truck I test drove. Driving my truck is now the best part of my day. Ms. Belmonts was professional, extremely knowlegable and kind. This is an quality dealership with outstanding first class employees. Highly recommend this dealership and Ms Belmonts for buying a vehicle. More

Chris Frencl My husband and I were shopping for a new car, we went to ford motor city to start off our search, where Chris was very helpful, however we did not fin My husband and I were shopping for a new car, we went to ford motor city to start off our search, where Chris was very helpful, however we did not find anything we wanted that day. We spend the next month car shopping form dealership to dealership from Colorado springs to Denver, Chris contacted us frequently to try and find a car for us. We decided to no longer get a new car, we told Chris we were looking for used at X price with X amount of miles,not even a day later he send over a list of cars with everything we wanted and in our price range. THEN we changed our mind on the type of car we wanted, but came to see Chris to see if he could help us out (since out of all the dealers we met in the past month, he was the best) So we finally buy a car, in which he never pressured us into doing, which is abnormal for car dealers. We bought our used car knowingly with a cracked moon roof and some exterior damage, in which they stated they would fix, and have so far fulfilled that agreement. We went to get our moon roof fixed last week, and although there were complications on ordering the glass, Chris made it his priority to keep us updated with repairs, he made certain to us when buying the car he would get us a rental car in which he did, and when our car still was not repaired after a week, we told him we had a weekend trip coming up and needed an SUV (since we bought an SUV) and he made sure we got the SUV for our planned trip. Although it was unfortunate our car took so long to get fixed, Chris never stopped helping us even after we bought the car. I would recommend him to anyone that needs help buying a car! especially if you are like me and hate dealing with car dealers being pushy. Chris really is amazing at what he does, and always puts the customers first, he does not just get your business, he EARNS it! Thanks again Chris for everything! More

Another outstanding tune up In and out in a fast, efficient manner. Tracy had everything ready and got my car in the service bay almost immediately after my arrival. In and out in a fast, efficient manner. Tracy had everything ready and got my car in the service bay almost immediately after my arrival. More

Thanks Guys Thanks for the flexibility and turning the car around so quickly. We'll look forward to hearing from you when the second recall item comes available. Thanks for the flexibility and turning the car around so quickly. We'll look forward to hearing from you when the second recall item comes available. More

This is what I call SERVICE! Cudos to Jesi Vogl for helping me sell my 2012 Hyundai Veloster ! She was very helpful, knowledgable, concise and friendly. Her demeanor was very pr Cudos to Jesi Vogl for helping me sell my 2012 Hyundai Veloster ! She was very helpful, knowledgable, concise and friendly. Her demeanor was very professional, steering me through the process with great finesse. I enjoyed talking with her and wish her all the best in life. For a farm girl she's one sharp cookie! Truly, Bill Wollard More

Throttle Body Recall Was expecting 1 trip to be told part needs to be ordered and installed at a 2nd trip.Matthew Houser in Service made it happen + on my way in 2 hours.T Was expecting 1 trip to be told part needs to be ordered and installed at a 2nd trip.Matthew Houser in Service made it happen + on my way in 2 hours.This was for 16B23 Program.. More

Great Experience Robert Strange was very professional and helpful. He made our experience so great. We were very pleased and felt so pleased to have worked with Rober Robert Strange was very professional and helpful. He made our experience so great. We were very pleased and felt so pleased to have worked with Robert. I would recommend his help to anyone. Thank you More

Nice, easy experience! Colleen made my experience so easy and stress free! She is friendly and knows what she is talking about. Loved working with her and anyone else will t Colleen made my experience so easy and stress free! She is friendly and knows what she is talking about. Loved working with her and anyone else will too! More

New comer came to Phil Long because of two reasons. The Maintenance Card deal and to get my Fusion serviced. Jenner Waddle was my advisor and did a great job w came to Phil Long because of two reasons. The Maintenance Card deal and to get my Fusion serviced. Jenner Waddle was my advisor and did a great job welcoming me to Phil Long. He was efficient and effective. He kept me informed while my car was serviced. He made my initial visit a great opportunity. I look forward to future dealings with the service team. More

Drew Baker Drew was extremely helpful, answering the many questions my wife and I had regarding our recently purchased 2015 F250 King Ranch from another dealersh Drew was extremely helpful, answering the many questions my wife and I had regarding our recently purchased 2015 F250 King Ranch from another dealership in Colorado Springs. He found the answers making sure we became more familiar with the vehicles maintenance and operation capacity. More